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Bdc Appointment information

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How much do bdc appointment jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for bdc appointment in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bdc Appointment position, and why are they important?

To thrive as a BDC Appointment (Business Development Center Appointment Coordinator), you need strong communication skills, excellent phone etiquette, organizational abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and dealership scheduling software is often required. Outstanding interpersonal skills, attention to detail, and the ability to manage time efficiently will help you stand out in this role. These qualities are crucial for ensuring smooth customer interactions and maximizing appointment bookings, directly impacting sales performance and customer satisfaction.

What is a BDC Appointment job?

A BDC (Business Development Center) Appointment job involves handling inbound and outbound calls, scheduling appointments, and following up with potential and existing customers for a dealership or business. The goal is to generate leads, set appointments for the sales or service team, and ensure a positive customer experience. Strong communication skills and the ability to handle objections professionally are essential for success in this role.

What does a BDC person do?

A BDC (Business Development Center) person is responsible for managing customer appointments, follow-ups, and lead generation to support the sales team. They often use customer relationship management (CRM) tools and require strong communication skills to qualify prospects and schedule test drives or consultations.

What is a BDC appointment setter?

A BDC appointment setter is a sales support role responsible for contacting potential customers to schedule appointments for sales representatives. They typically use phone calls, emails, or CRM tools to generate leads and confirm meetings, requiring good communication skills and familiarity with customer relationship management systems.

What are the typical daily responsibilities of a BDC Appointment Coordinator at a dealership?

A BDC Appointment Coordinator’s daily responsibilities often include making outbound calls to potential customers, responding promptly to inbound inquiries, scheduling sales or service appointments, and following up with clients to confirm or reschedule bookings. Coordinators regularly update the CRM system with notes and ensure all appointments are accurately recorded and communicated to the appropriate sales or service staff. Collaboration with the sales, service, and management teams is essential to provide a seamless customer experience. This dynamic environment helps develop valuable customer service and communication skills that can support future career growth within the automotive industry.

How do BDC agents get paid?

BDC (Business Development Center) agents typically earn a combination of base salary and commissions or bonuses based on the number of appointments they set or qualified leads they generate. Compensation structures often include performance incentives to motivate productivity and may vary by dealership or company policies.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager, who oversees all operations and can earn a six-figure salary. Other high-paying roles include finance directors and fixed operations managers, especially in larger dealerships with complex sales and service departments.
More about Bdc Appointment jobs
What are the most commonly searched types of Bdc Appointment jobs? The most popular types of Bdc Appointment jobs are:
What job categories do people searching Bdc Appointment jobs look for? The top searched job categories for Bdc Appointment jobs are:
Bdc Appointment jobs near you
Infographic showing various Bdc Appointment job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,014 per year, or $17.8 per hour.
Service BDC Appointment Coordinator

Service BDC Appointment Coordinator

DeNooyer Chevrolet

Colonie, NY • On-site

Other

Re-posted 14 days ago

Job description

DeNooyer Chevrolet is adding on to our expanding Service BDC team. We are seeking an experienced Service Appointment Coordinator to fill this role. We offer a professional and upbeat work environment, as well as an excellent salary / bonus and benefits program. DeNooyer Chevrolet is the premier Chevrolet store in our region committed to providing top-tier service to our customers and we would like to schedule you for a confidential interview today!

Job Summary:

The Service BDC Appointment Coordinator is responsible for managing inbound and outbound calls, scheduling service appointments, and ensuring customers receive timely and professional assistance. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast paced environment.

Key Responsibilities

  • Answering inbound service calls from new and existing customers. 
  • Scheduling service appointments based on customer needs and availability. 
  • Identifying customer concerns and addressing them effectively. 
  • Providing information on service specials and promotions. 
  • Following up with customers to confirm appointments and remind them of upcoming services. 
  • Maintaining accurate customer records and updating CRM system. 
  • Assist with resolving customer concerns and escalating issues when necessary.

Qualifications

  • Prior experience in a Service BDC role or automotive service department
  • Automotive knowledge is preferred but not required
  • Strong problem-solving and conflict resolution skills
  • Ability to handle a high volume of calls in a fast paced environment
  • Excellent verbal and written communication skills
  • Customer focused with a friendly demeanor
  • Strong ability to work well with others in a team based environment

Hours

  • 9 hour shift 
  • Monday - Friday from 9am - 6pm
  • Weekends as needed from 8am - 3pm

Work Location

  • In-person

If you are motivated with a passion for customer service and the automotive industry, we encourage you to apply today!

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