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Bdc Appointment Jobs (NOW HIRING)

OPEN ROAD AUTO GROUP

Automotive BDC Scheduler

Kenvil, NJ · On-site

$50K - $110K/yr

Automotive BDC Appointment Scheduler Automotive BDC Appointment Coordinator | Customer Service | Dealership Careers | Hiring Now Drive Customer Connections. Build Relationships. Grow Your Career.

OPEN ROAD AUTO GROUP

Automotive BDC Scheduler

Kenvil, NJ · On-site

$50K - $110K/yr

Automotive BDC Appointment Scheduler Automotive BDC Appointment Coordinator | Customer Service | Dealership Careers | Hiring Now Drive Customer Connections. Build Relationships. Grow Your Career.

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How much do bdc appointment jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for bdc appointment in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the BDC appointment position, and why are they important?

To thrive as a BDC Appointment (Business Development Center Appointment Coordinator), you need strong communication skills, excellent phone etiquette, organizational abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and dealership scheduling software is often required. Outstanding interpersonal skills, attention to detail, and the ability to manage time efficiently will help you stand out in this role. These qualities are crucial for ensuring smooth customer interactions and maximizing appointment bookings, directly impacting sales performance and customer satisfaction.

What is a BDC appointment?

A BDC (Business Development Center) Appointment job involves handling inbound and outbound calls, scheduling appointments, and following up with potential and existing customers for a dealership or business. The goal is to generate leads, set appointments for the sales or service team, and ensure a positive customer experience. Strong communication skills and the ability to handle objections professionally are essential for success in this role.

What are the typical daily responsibilities of a BDC appointment coordinator at a dealership?

A BDC Appointment Coordinator’s daily responsibilities often include making outbound calls to potential customers, responding promptly to inbound inquiries, scheduling sales or service appointments, and following up with clients to confirm or reschedule bookings. Coordinators regularly update the CRM system with notes and ensure all appointments are accurately recorded and communicated to the appropriate sales or service staff. Collaboration with the sales, service, and management teams is essential to provide a seamless customer experience. This dynamic environment helps develop valuable customer service and communication skills that can support future career growth within the automotive industry.

More about Bdc Appointment jobs
What are the most commonly searched types of Bdc Appointment jobs? The most popular types of Bdc Appointment jobs are:
What job categories do people searching Bdc Appointment jobs look for? The top searched job categories for Bdc Appointment jobs are:
Bdc Appointment jobs near you
Infographic showing various Bdc Appointment job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Automotive BDC Appointment Coordinator

OPEN ROAD AUTO GROUP

Edison, NJ • On-site

$50K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Automotive BDC Appointment Coordinator
Automotive BDC Appointment Coordinator | Customer Service | Dealership Careers | Hiring Now
Drive Customer Connections. Build Relationships. Grow Your Career.
Open Road Automotive Group is seeking an enthusiastic and customer-focused Automotive BDC Appointment Coordinator to join our growing Business Development Center (BDC). If you enjoy helping people, communicating by phone, text, email, and chat, and thrive in a fast-paced environment, this is an excellent opportunity to build a rewarding career in the automotive industry.
As a BDC Appointment Coordinator, you will be the first point of contact for prospective and existing customers, helping schedule appointments, answer inquiries, and create an exceptional customer experience that drives dealership success.
Responsibilities
  • Respond promptly to inbound sales and service leads via phone, email, text, and online chat.
  • Schedule and confirm sales and service appointments.
  • Follow up with customers regarding missed appointments, unsold opportunities, and service reminders.
  • Build rapport and provide exceptional customer service with every interaction.
  • Accurately document all customer communications in the dealership CRM.
  • Coordinate with the sales and service teams to ensure a seamless customer experience.
  • Meet daily, weekly, and monthly appointment and performance goals.
  • Maintain a positive, professional, and customer-first attitude.
Qualifications
  • Previous BDC, call center, customer service, hospitality, or automotive experience is a plus but not required.
  • Outstanding communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable using computers, CRM software, and Microsoft Office.
  • Positive attitude with a desire to learn and succeed.
  • Ability to work evenings and Saturdays as scheduled.
Why Join Open Road Automotive Group?
  • Competitive hourly pay plus performance bonuses
  • Comprehensive medical, dental, and vision benefits
  • Paid vacation and holidays
  • 401(k) with company match
  • Paid training and ongoing career development
  • Employee vehicle purchase program
  • Opportunities for advancement within one of the region's leading automotive groups
  • Professional, supportive, and team-oriented work environment

If you're passionate about delivering outstanding customer service and helping customers begin their automotive journey, apply today and become part of the Open Road Automotive Group team!

Apply