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Toyota Bdc Representative Jobs (NOW HIRING)

Lithia

Toyota Service BDC Representative

Chesapeake, VA · On-site

$13 - $17.50/hr

L0588 Priority Toyota Chesapeake Join Our Winning Team as a Service BDC Representative! Priority Toyota Chesapeake is looking for a motivated Service BDC Representative to join our fast-paced, high ...

Gloucester Toyota

BDC Representative

Gloucester, VA

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Gloucester Toyota

BDC Representative

Gloucester, VA

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Gloucester Toyota

BDC Representative

Gloucester, VA · On-site

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

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Toyota Bdc Representative information

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How much do toyota bdc representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for toyota bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Toyota BDC Representative, and how can they be effectively addressed?

Toyota BDC (Business Development Center) Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and maintaining accurate customer records. Staying organized and using CRM tools effectively can help manage these tasks efficiently. Additionally, strong communication skills and product knowledge are key to building trust with customers and setting appointments that lead to sales. Regular training and support from the dealership team can further enhance performance and job satisfaction.

What is a Toyota BDC Representative?

A Toyota BDC (Business Development Center) Representative is a customer service and sales support role within a Toyota dealership. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and following up with customers to generate sales leads and enhance customer satisfaction. BDC Representatives act as a bridge between customers and the dealership’s sales and service teams, ensuring a smooth and professional experience for every client. They often use CRM software to track interactions and maintain detailed customer records. This position requires excellent communication skills, organization, and a customer-focused attitude.

What is the difference between Toyota Bdc Representative vs Toyota Sales Associate?

AspectToyota Bdc RepresentativeToyota Sales Associate
Primary RoleHandles customer inquiries, schedules appointments, and manages leads over the phone or onlineAssists customers in selecting and purchasing vehicles, conducts test drives, and closes sales
Work EnvironmentOffice-based, primarily via phone and computerShowroom and dealership floor, interacting directly with customers
Required SkillsCustomer service, communication, lead managementProduct knowledge, sales techniques, customer engagement

While both roles involve customer interaction within the automotive industry, the Toyota Bdc Representative focuses on lead management and appointment setting remotely, whereas the Toyota Sales Associate engages directly with customers to sell vehicles. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Toyota BDC Representative, and why are they important?

To thrive as a Toyota BDC Representative, you need strong customer service skills, effective communication abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and telephone systems is highly valuable. Excellent organization, active listening, and problem-solving skills help you stand out in this role. These skills and qualities are crucial for building customer relationships, handling inquiries efficiently, and driving sales opportunities for the dealership.
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Toyota Bdc Representative jobs near you
Infographic showing various Toyota Bdc Representative job openings in the United States as of July 2026, with employment types broken down into 5% Internship, 21% As Needed, 24% Full Time, 32% Temporary, 17% Nights, and 1% Summer. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.
Butler Toyota BDC Representative

Butler Toyota BDC Representative

Butler Toyota

Macon, GA

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Description

 Butler Toyota Macon 

Position: BDC Representative 

Report to: Internet Manager

Department: Business Development Center (BDC)



Butler Toyota is seeking a motivated and customer-focused BDC Representative to join our growing team. This position plays a vital role in driving dealership success by managing inbound and outbound customer communications and setting appointments for our Sales and Service departments.


Key Responsibilities
  • Handle inbound and outbound phone calls, emails, texts, and online leads promptly and professionally
  • Schedule appointments
  • Follow up with internet and phone leads to generate showroom traffic
  • Maintain accurate customer information in the CRM system
  • Confirm upcoming appointments and re-engage missed opportunities
  • Provide exceptional customer service and represent the Butler Toyota brand
  • Work closely with management and sales teams to achieve department goals
Qualifications
  • Previous BDC, call center, or customer service experience preferred (automotive experience a plus)
  • Strong communication and interpersonal skills
  • Excellent phone etiquette and professional demeanor
  • Ability to work in a fast-paced environment
  • Basic computer skills and CRM experience preferred
  • Reliable, team-oriented, and goal-driven attitude
What We Offer
  • Competitive pay plan
  • Bonus opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Growth opportunities within Butler Automotive Group

Requirements

Must have excellent phone skills and great customer service skills. Previous experience in a sales position preferred.

Apply