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Toyota Bdc Representative Jobs (NOW HIRING)

Lithia

Toyota Service BDC Representative

Chesapeake, VA

$13 - $17.50/hr

L0588 Priority Toyota Chesapeake Join Our Winning Team as a Service BDC Representative! Priority Toyota Chesapeake is looking for a motivated Service BDC Representative to join our fast-paced, high ...

Gloucester Toyota

BDC Representative

Gloucester, VA · On-site

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Gloucester Toyota

BDC Representative

Gloucester, VA

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Gloucester Toyota

BDC Representative

Gloucester, VA · On-site

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Gloucester Toyota

BDC Representative

Gloucester, VA · On-site

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Gloucester Toyota

BDC Representative

Gloucester, VA · On-site

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

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All JobsToyota Bdc Representative Jobs

Toyota Bdc Representative information

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How much do toyota bdc representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for toyota bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Toyota BDC Representative, and how can they be effectively addressed?

Toyota BDC (Business Development Center) Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and maintaining accurate customer records. Staying organized and using CRM tools effectively can help manage these tasks efficiently. Additionally, strong communication skills and product knowledge are key to building trust with customers and setting appointments that lead to sales. Regular training and support from the dealership team can further enhance performance and job satisfaction.

What is a bdc at Toyota?

A Toyota BDC (Business Development Center) representative is responsible for handling incoming customer inquiries, setting appointments, and generating leads for the dealership. They typically use customer relationship management (CRM) tools and require strong communication skills to support sales and service teams.

How many calls a day should a BDC agent make?

A Toyota BDC representative typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume is important for lead follow-up and appointment setting, often supported by CRM tools and a structured schedule.

What is a Toyota BDC Representative?

A Toyota BDC (Business Development Center) Representative is a customer service and sales support role within a Toyota dealership. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and following up with customers to generate sales leads and enhance customer satisfaction. BDC Representatives act as a bridge between customers and the dealership’s sales and service teams, ensuring a smooth and professional experience for every client. They often use CRM software to track interactions and maintain detailed customer records. This position requires excellent communication skills, organization, and a customer-focused attitude.

What does a BDC representative do?

A Toyota BDC (Business Development Center) representative handles inbound and outbound customer calls, responds to inquiries, schedules appointments, and follows up with potential and existing customers to generate sales leads and support the dealership's sales process. They often use customer relationship management (CRM) tools and require good communication skills to effectively engage with clients. The role typically involves working in a fast-paced environment with a focus on customer service and sales support.

What is the difference between Toyota Bdc Representative vs Toyota Sales Associate?

AspectToyota Bdc RepresentativeToyota Sales Associate
Primary RoleHandles customer inquiries, schedules appointments, and manages leads over the phone or onlineAssists customers in selecting and purchasing vehicles, conducts test drives, and closes sales
Work EnvironmentOffice-based, primarily via phone and computerShowroom and dealership floor, interacting directly with customers
Required SkillsCustomer service, communication, lead managementProduct knowledge, sales techniques, customer engagement

While both roles involve customer interaction within the automotive industry, the Toyota Bdc Representative focuses on lead management and appointment setting remotely, whereas the Toyota Sales Associate engages directly with customers to sell vehicles. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Toyota BDC Representative, and why are they important?

To thrive as a Toyota BDC Representative, you need strong customer service skills, effective communication abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and telephone systems is highly valuable. Excellent organization, active listening, and problem-solving skills help you stand out in this role. These skills and qualities are crucial for building customer relationships, handling inquiries efficiently, and driving sales opportunities for the dealership.

Do BDC reps get commission?

Toyota BDC representatives typically do not receive commissions based on sales, as their role focuses on lead management, customer follow-up, and appointment setting. Compensation often includes a base salary, with some dealerships offering bonuses or incentives tied to performance metrics. Compensation structures can vary by dealership and region, so it's important to clarify with the specific employer.
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Toyota Bdc Representative jobs near you
Infographic showing various Toyota Bdc Representative job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, and 94% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.
Butler Toyota BDC Representative

Butler Toyota BDC Representative

Butler Toyota

Macon, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Description

 Butler Toyota Macon 

Position: BDC Representative 

Report to: Internet Manager

Department: Business Development Center (BDC)



Butler Toyota is seeking a motivated and customer-focused BDC Representative to join our growing team. This position plays a vital role in driving dealership success by managing inbound and outbound customer communications and setting appointments for our Sales and Service departments.


Key Responsibilities
  • Handle inbound and outbound phone calls, emails, texts, and online leads promptly and professionally
  • Schedule appointments
  • Follow up with internet and phone leads to generate showroom traffic
  • Maintain accurate customer information in the CRM system
  • Confirm upcoming appointments and re-engage missed opportunities
  • Provide exceptional customer service and represent the Butler Toyota brand
  • Work closely with management and sales teams to achieve department goals
Qualifications
  • Previous BDC, call center, or customer service experience preferred (automotive experience a plus)
  • Strong communication and interpersonal skills
  • Excellent phone etiquette and professional demeanor
  • Ability to work in a fast-paced environment
  • Basic computer skills and CRM experience preferred
  • Reliable, team-oriented, and goal-driven attitude
What We Offer
  • Competitive pay plan
  • Bonus opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Growth opportunities within Butler Automotive Group

Requirements

Must have excellent phone skills and great customer service skills. Previous experience in a sales position preferred.

Apply