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Toyota Bdc Representative Jobs (NOW HIRING)

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

East Coast Toyota

Sales BDC Representative

Wood Ridge, NJ · On-site

$15.25 - $20.50/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14.25 - $19/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take ...

Toyota of Urbana

Automotive BDC Representative

Urbana, IL · On-site

$20 - $22/hr

Located at Napleton Toyota of Urbana , the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take ...

Toyota of Urbana

Automotive BDC Representative

Urbana, IL · On-site

$20 - $22/hr

Located at Napleton Toyota of Urbana , the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take ...

East Coast Toyota

Sales BDC Representative

Wood Ridge, NJ

$15.25 - $20.50/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

East Coast Toyota

Sales BDC Representative

Wood Ridge, NJ · On-site

$15.25 - $20.50/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we ...

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Toyota Bdc Representative information

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How much do toyota bdc representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for toyota bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Toyota BDC Representative?

A Toyota BDC (Business Development Center) Representative is a customer service and sales support role within a Toyota dealership. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and following up with customers to generate sales leads and enhance customer satisfaction. BDC Representatives act as a bridge between customers and the dealership’s sales and service teams, ensuring a smooth and professional experience for every client. They often use CRM software to track interactions and maintain detailed customer records. This position requires excellent communication skills, organization, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Toyota BDC Representative?

To thrive as a Toyota BDC Representative, you need strong customer service skills, effective communication abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and telephone systems is highly valuable. Excellent organization, active listening, and problem-solving skills help you stand out in this role. These skills and qualities are crucial for building customer relationships, handling inquiries efficiently, and driving sales opportunities for the dealership.

What are some common challenges faced by a Toyota BDC Representative, and how can they be effectively addressed?

Toyota BDC (Business Development Center) Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and maintaining accurate customer records. Staying organized and using CRM tools effectively can help manage these tasks efficiently. Additionally, strong communication skills and product knowledge are key to building trust with customers and setting appointments that lead to sales. Regular training and support from the dealership team can further enhance performance and job satisfaction.

What is the difference between Toyota Bdc Representative vs Toyota Sales Associate?

AspectToyota Bdc RepresentativeToyota Sales Associate
Primary RoleHandles customer inquiries, schedules appointments, and manages leads over the phone or onlineAssists customers in selecting and purchasing vehicles, conducts test drives, and closes sales
Work EnvironmentOffice-based, primarily via phone and computerShowroom and dealership floor, interacting directly with customers
Required SkillsCustomer service, communication, lead managementProduct knowledge, sales techniques, customer engagement

While both roles involve customer interaction within the automotive industry, the Toyota Bdc Representative focuses on lead management and appointment setting remotely, whereas the Toyota Sales Associate engages directly with customers to sell vehicles. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

Is a Toyota Bdc Representative a good job?

A Toyota BDC (Business Development Center) Representative is responsible for handling customer inquiries, scheduling appointments, and promoting dealership services, often using CRM tools. The role can offer steady employment, commission opportunities, and skill development in sales and customer service, making it a viable option for those interested in automotive sales support. Job satisfaction depends on individual preferences and performance expectations within the dealership environment.
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Toyota Bdc Representative jobs near you
Infographic showing various Toyota Bdc Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service BDC - Freeman Toyota

Freeman Auto Group

Hurst, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Business Development Center (BDC) Representative - Freeman Toyota

The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the Service Associates.

The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers.

Responsibilities

  • Receiving inbound service phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post visit to ensure customer satisfaction

Requirements

  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

  • Medical
  • HSA Savings Plan
  • Dental
  • Vision
  • 401(k)
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Short Term Disability
  • Employee Purchase Program

About Us

Freeman Toyota and Freeman Honda is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!

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