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Toyota Bdc Representative Jobs in Indiana (NOW HIRING)

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the ...

Graff Auto Campus

Internet Sales Rep

Burns Harbor, IN · On-site

The Graff Auto Campus (Chevrolet, Ford, Kia, Toyota, GMC) is seeking an Internet Sales ... Previous BDC, call center, or automotive experience a plus (but not required - we will train the ...

All JobsToyota Bdc Representative JobsToyota Bdc Representative Jobs in Indiana

Toyota Bdc Representative information

See Indiana salary details

$9

$17

$28

How much do toyota bdc representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for toyota bdc representative in Indiana is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What is a Toyota BDC Representative?

A Toyota BDC (Business Development Center) Representative is a customer service and sales support role within a Toyota dealership. Their main responsibilities include handling inbound and outbound calls, responding to online inquiries, scheduling appointments, and following up with customers to generate sales leads and enhance customer satisfaction. BDC Representatives act as a bridge between customers and the dealership’s sales and service teams, ensuring a smooth and professional experience for every client. They often use CRM software to track interactions and maintain detailed customer records. This position requires excellent communication skills, organization, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Toyota BDC Representative?

To thrive as a Toyota BDC Representative, you need strong customer service skills, effective communication abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and telephone systems is highly valuable. Excellent organization, active listening, and problem-solving skills help you stand out in this role. These skills and qualities are crucial for building customer relationships, handling inquiries efficiently, and driving sales opportunities for the dealership.

What are some common challenges faced by a Toyota BDC Representative, and how can they be effectively addressed?

Toyota BDC (Business Development Center) Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and maintaining accurate customer records. Staying organized and using CRM tools effectively can help manage these tasks efficiently. Additionally, strong communication skills and product knowledge are key to building trust with customers and setting appointments that lead to sales. Regular training and support from the dealership team can further enhance performance and job satisfaction.

What is the difference between Toyota Bdc Representative vs Toyota Sales Associate?

AspectToyota Bdc RepresentativeToyota Sales Associate
Primary RoleHandles customer inquiries, schedules appointments, and manages leads over the phone or onlineAssists customers in selecting and purchasing vehicles, conducts test drives, and closes sales
Work EnvironmentOffice-based, primarily via phone and computerShowroom and dealership floor, interacting directly with customers
Required SkillsCustomer service, communication, lead managementProduct knowledge, sales techniques, customer engagement

While both roles involve customer interaction within the automotive industry, the Toyota Bdc Representative focuses on lead management and appointment setting remotely, whereas the Toyota Sales Associate engages directly with customers to sell vehicles. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

Is a Toyota Bdc Representative a good job?

A Toyota BDC (Business Development Center) Representative is responsible for handling customer inquiries, scheduling appointments, and promoting dealership services, often using CRM tools. The role can offer steady employment, commission opportunities, and skill development in sales and customer service, making it a viable option for those interested in automotive sales support. Job satisfaction depends on individual preferences and performance expectations within the dealership environment.

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The top searched job categories for Toyota Bdc Representative jobs in Indiana are:

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Toyota Bdc Representative jobs near you

Service BDC Jeff Wyler Toyota of Clarksville, IN

JEFF WYLER AUTOMOTIVE FAMILY

Clarksville, IN

Full-time

Re-posted 17 days ago

Job description

Jeff Wyler Toyota of Clarksville is "Now Hiring" a BDC Agent!Join One of the Region's Premier Automotive Teams

Jeff Wyler Toyota of Clarksville is seeking a motivated, customer-focused Service Business Development Center (BDC) Representative to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance, this is an outstanding opportunity to build a rewarding career with one of the most respected automotive groups in the Midwest.

As a Service BDC Representative, you will be the first point of contact for our service customers, helping deliver an exceptional ownership experience by scheduling appointments, responding to customer inquiries, following up on service recommendations, and supporting customer retention efforts.

What You'll Do
  • Handle inbound and outbound phone calls, text messages, emails, and online service inquiries professionally and promptly.
  • Schedule, confirm, and manage service appointments while maximizing shop capacity and technician productivity.
  • Follow up with customers regarding declined services, overdue maintenance, recalls, and manufacturer service campaigns.
  • Utilize CRM and dealership software to document customer interactions accurately.
  • Contact customers after service visits to ensure complete satisfaction and resolve concerns when appropriate.
  • Assist in maintaining customer retention through consistent communication and relationship building.
  • Work closely with Service Advisors, Service Managers, and Parts personnel to ensure a seamless customer experience.
  • Meet and exceed daily, weekly, and monthly performance goals for appointments, show rates, and customer satisfaction.
  • Maintain a positive, professional attitude while representing the Jeff Wyler brand.

If you're passionate about customer service, enjoy helping people, and want to grow your career with one of the area's leading automotive dealerships, we'd love to meet you.

Jeff Wyler Toyota of Clarksville is an Equal Opportunity Employer committed to creating an inclusive workplace where every team member can succeed.

Qualifications
  • Previous BDC, customer service, call center, hospitality, or automotive experience preferred.
  • Strong communication skills with a confident and friendly phone presence.
  • Excellent organizational and time management abilities.
  • Ability to multitask in a fast-paced environment.
  • Comfortable using CRM systems, scheduling software, and Microsoft Office.
  • Positive attitude with a strong work ethic and desire to succeed.
  • High school diploma or equivalent required.
  • Automotive dealership experience is a plus but not required—we provide comprehensive training for the right candidate.

Apply