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Bdc Director Jobs in Indiana (NOW HIRING)

Castle Subaru

BDC Representative

Portage, IN

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

New

Castle Subaru

BDC Representative

Portage, IN

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

New

Castle Subaru

BDC Representative

Portage, IN

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service ... direct them to the appropriate dealership resources • Present initial financing options based on ...

Victory Nissan Chesterton

BDC Manager

Chesterton, IN

... Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an ...

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All JobsBdc JobsBdc Director JobsBdc Director Jobs in Indiana

Bdc Director information

See Indiana salary details

$47.6K

$120.5K

$201.7K

How much do bdc director jobs pay per year?

As of Jul 18, 2026, the average yearly pay for bdc director in Indiana is $120,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $144,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Director, and why are they important?

To thrive as a BDC Director, you need strong leadership abilities, deep knowledge of automotive sales processes, and experience managing a Business Development Center team, often supported by a background in sales or marketing. Familiarity with CRM software, call tracking systems, and dealership management systems is typically required. Excellent communication, motivational, and analytical skills help drive team performance and customer satisfaction. These skills and qualities are essential for optimizing lead conversion, fostering a high-performing team, and ensuring a positive customer experience in a competitive automotive environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) agent typically makes between 50 to 80 calls per day to maximize lead engagement and appointment setting. The exact number can vary based on dealership size, lead volume, and the quality of contacts, with successful agents often balancing call quantity with effective communication skills and CRM tools. Consistent follow-up and time management are essential for optimal performance in this role.

What does a BDC director do?

A BDC (Business Development Center) director oversees the customer communication and lead management processes within a dealership or automotive business. They develop strategies to generate and follow up on leads, manage a team of representatives, and use CRM tools to improve sales and customer satisfaction. The role requires strong leadership, communication skills, and knowledge of sales processes and industry software.

How does BDC get paid?

A BDC (Business Development Center) director typically earns a salary that may include a base pay plus commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures vary by dealership or organization and often involve performance-based incentives aligned with sales goals.

What is the difference between Bdc Director vs Bdc Manager?

AspectBdc DirectorBdc Manager
ResponsibilitiesOversees the entire BDC operations, sets strategic goals, manages teams, and reports to senior management.Manages daily BDC activities, supervises staff, and ensures lead generation and customer follow-up.
Required CredentialsTypically requires experience in sales management, automotive industry knowledge, and leadership skills.Requires experience in customer service, sales, and BDC operations, often with similar certifications.
Work EnvironmentOffice-based, strategic planning, team leadership, and coordination with dealership departments.Office and dealership floor, direct supervision of BDC staff, and customer interaction.

The Bdc Director focuses on strategic leadership and overall BDC performance, while the Bdc Manager handles daily operations and team supervision. Both roles require relevant industry experience and strong communication skills, but the director's scope is broader and more strategic.

What are the main challenges a BDC Director faces in managing a successful Business Development Center team?

A BDC Director often encounters challenges such as maintaining high team motivation, ensuring consistent performance across all team members, and adapting to rapidly changing sales technologies and customer expectations. The role requires balancing administrative duties with active coaching, as well as developing effective lead management strategies to maximize conversion rates. Successful BDC Directors foster strong collaboration between the BDC, sales, and service teams to ensure seamless customer experiences and drive overall dealership growth.

How much does a BDC manager make?

The average BDC (Business Development Center) manager salary in Illinois ranges from $50,000 to $75,000 annually, depending on experience, dealership size, and location. Compensation may also include bonuses and commissions based on performance metrics.
What are the most commonly searched types of Bdc jobs in Indiana? The most popular types of Bdc jobs in Indiana are:
What are popular job titles related to Bdc Director jobs in Indiana? For Bdc Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Bdc Director jobs in Indiana look for? The top searched job categories for Bdc Director jobs in Indiana are:
What cities in Indiana are hiring for Bdc Director jobs? Cities in Indiana with the most Bdc Director job openings:
Bdc Director jobs near you
Infographic showing various Bdc Director job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,505 per year, or $57.9 per hour.

BDC Representative

Castle Subaru

Portage, IN

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New

Job description

BDC Representative 

Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a  customer? Come join our team at Castle Automotive Group as a BDC Representative.  

What’s In It For you: 

  • 401(K) with company match 
  • Major medical (50% employee paid premium), Dental, Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts 
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

What You’ll Do: 

  • Answer customer calls and establish follows-up with sales appointments 
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership resources • Present initial financing options based on customer needs 
  • Follow up with leads that are not ready to make an appointment or no-show 
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales  teams and dealership management 
  • Utilize CRM tracking system daily 

What You Bring to the Team: 

  • Prior experience as a BDC Representative, Call Center Coordinator, or related position 
  • Excellent teammate with collaborative attitude and eagerness to improve 
  • Prompt and courteous demeanor 
  • Positive and hardworking personality 
  • Strong computer skills 
  • Valid driver’s license 

BDC Representative: $15-$18 per hour 

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state or local laws.

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