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Internet Bdc Manager Jobs in Indiana (NOW HIRING)

This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains ...

This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains ...

BDC Representative

Portage, IN ยท On-site

$15 - $18/hr

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...

BDC Representative

Portage, IN ยท On-site

$15 - $18/hr

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates โ€ข ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...

Respond to internet leads, phone calls, and chat inquiries with speed, accuracy, and ... Collaborate with the BDC team and store managers to maximize opportunities and improve customer ...

Service BDC Representative

Indianapolis, IN ยท On-site

$14.25 - $19/hr

This role requires being proficient with phone systems, computer CRM, and other software systems ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

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Internet Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do internet bdc manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for internet bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What is an Internet Bdc manager?

An Internet BDC Manager (Business Development Center Manager) is responsible for overseeing the team that handles online sales leads and customer inquiries at a car dealership. They manage the processes for responding to internet leads, scheduling appointments, and ensuring high levels of customer service through digital channels. The Internet BDC Manager also tracks performance metrics, trains staff, and works closely with the sales and marketing departments to maximize online sales opportunities. Their goal is to convert online prospects into dealership visits and ultimately, sales.

How does an Internet Bdc manager typically collaborate with the sales and service teams to improve customer engagement?

An Internet BDC (Business Development Center) Manager works closely with both the sales and service departments to ensure a seamless customer experience from the first online inquiry to post-sale follow-up. They coordinate with sales teams to relay qualified leads, share customer insights, and track conversion rates, while also collaborating with service advisors to schedule appointments and address customer concerns promptly. Regular meetings and reporting help align goals across departments, making communication and teamwork essential parts of the role. This collaboration not only improves customer satisfaction but also drives overall dealership performance.

What are the key skills and qualifications needed to thrive as an Internet Bdc manager, and why are they important?

An Internet BDC Manager needs strong sales acumen, customer service expertise, and experience in lead management, often supported by a background in automotive sales or business administration. Familiarity with CRM software, phone systems, and online lead-generation tools is essential for tracking and nurturing prospects. Standout candidates excel in communication, organization, and problem-solving, enabling them to motivate teams and build customer rapport. These skills are critical for maximizing lead conversion rates and driving dealership revenue through effective internet-based business development.

What is the difference between Internet Bdc Manager vs Internet Bdc Specialist?

AspectInternet Bdc ManagerInternet Bdc Specialist
CredentialsTypically requires experience in automotive sales, CRM systems, and management skillsOften requires automotive sales experience and familiarity with CRM tools
Work EnvironmentOversees BDC teams, manages customer communication strategies, and collaborates with sales managersHandles customer inquiries, schedules appointments, and supports sales processes
Employer & Industry UsageUsed by automotive dealerships to manage BDC operations and team performance

The main difference is that the Internet Bdc Manager oversees the BDC team and strategic operations, while the Internet Bdc Specialist focuses on customer interactions and appointment setting. The manager role involves leadership and planning, whereas the specialist role emphasizes direct customer communication and support.

What are popular job titles related to Internet Bdc Manager jobs in Indiana?

For Internet Bdc Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Internet Bdc Manager jobs in Indiana look for?

The top searched job categories for Internet Bdc Manager jobs in Indiana are:

What cities in Indiana are hiring for Internet Bdc Manager jobs?

Cities in Indiana with the most Internet Bdc Manager job openings:

Infographic showing various Internet Bdc Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $65,842 per year, or $31.7 per hour.

BDC Manager

Chesterton, IN โ€ข On-site

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago


Job description

Job Description:
Business Development Manager Company Description   Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.  Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!  Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.    Job Description  We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department. 
The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership.  They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication.    
This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation.  The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills.  This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.    Responsibilities  Develops viable sales forecasts and associated sales strategies Hires, trains, and monitors team member performance Helps promote the dealership online via Social Media outlets Assists sales staff to manage deals from start to finish Respond to new leads and communicate effectively with customers within established time frames Provides timely and accurate reports on all sales activities as needed Perform customer follow-up to unsold customers to maximize all selling opportunities Maintain a sold customer follow-up system to encourage repeat and referral business Performs other duties as assigned
Job Requirement:Requirements  High School diploma or GED Automotive BDC management experience Automotive BDC/Internet management experience Experience in supervising and managing staff Strong computer/internet skills Basic knowledge of CRM system, lead providers and website backend tools preferred Strong leadership and motivational skills Highly professional and dependable Compensation  Competitive Pay Based on Experience  Medical Benefits  Paid Vacation  Holidays  Professional Workplace  Non-Smoking Workplace  Drug Free Workplace  Opportunity for Advancement  Direct Deposit  401(k) with Company Match  The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.  We are an Equal Opportunity Employer and a drug free workplace.  It’s time to make the most important move of your career!  Apply Now!