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Internet Bdc Manager Jobs in Indiana (NOW HIRING)

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

This role requires being proficient with phone systems, computer CRM, and other software systems ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

This role requires being proficient with phone systems, computer CRM, and other software systems ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Graff Auto Campus

Internet Sales Rep

Chesterton, IN · On-site

Manage CRM activities, ensuring all customer interactions are logged and followed up on ... Previous BDC, call center, or automotive experience a plus (but not required - we will train the ...

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Showing results 21-40

All JobsInternet Bdc JobsInternet Bdc Manager JobsInternet Bdc Manager Jobs in Indiana

Internet Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do internet bdc manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for internet bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What is an Internet Bdc manager?

An Internet BDC Manager (Business Development Center Manager) is responsible for overseeing the team that handles online sales leads and customer inquiries at a car dealership. They manage the processes for responding to internet leads, scheduling appointments, and ensuring high levels of customer service through digital channels. The Internet BDC Manager also tracks performance metrics, trains staff, and works closely with the sales and marketing departments to maximize online sales opportunities. Their goal is to convert online prospects into dealership visits and ultimately, sales.

How does an Internet Bdc manager typically collaborate with the sales and service teams to improve customer engagement?

An Internet BDC (Business Development Center) Manager works closely with both the sales and service departments to ensure a seamless customer experience from the first online inquiry to post-sale follow-up. They coordinate with sales teams to relay qualified leads, share customer insights, and track conversion rates, while also collaborating with service advisors to schedule appointments and address customer concerns promptly. Regular meetings and reporting help align goals across departments, making communication and teamwork essential parts of the role. This collaboration not only improves customer satisfaction but also drives overall dealership performance.

What are the key skills and qualifications needed to thrive as an Internet Bdc manager, and why are they important?

An Internet BDC Manager needs strong sales acumen, customer service expertise, and experience in lead management, often supported by a background in automotive sales or business administration. Familiarity with CRM software, phone systems, and online lead-generation tools is essential for tracking and nurturing prospects. Standout candidates excel in communication, organization, and problem-solving, enabling them to motivate teams and build customer rapport. These skills are critical for maximizing lead conversion rates and driving dealership revenue through effective internet-based business development.

What is the difference between Internet Bdc Manager vs Internet Bdc Specialist?

AspectInternet Bdc ManagerInternet Bdc Specialist
CredentialsTypically requires experience in automotive sales, CRM systems, and management skillsOften requires automotive sales experience and familiarity with CRM tools
Work EnvironmentOversees BDC teams, manages customer communication strategies, and collaborates with sales managersHandles customer inquiries, schedules appointments, and supports sales processes
Employer & Industry UsageUsed by automotive dealerships to manage BDC operations and team performance

The main difference is that the Internet Bdc Manager oversees the BDC team and strategic operations, while the Internet Bdc Specialist focuses on customer interactions and appointment setting. The manager role involves leadership and planning, whereas the specialist role emphasizes direct customer communication and support.

What are popular job titles related to Internet Bdc Manager jobs in Indiana?

For Internet Bdc Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Internet Bdc Manager jobs in Indiana look for?

The top searched job categories for Internet Bdc Manager jobs in Indiana are:

What cities in Indiana are hiring for Internet Bdc Manager jobs?

Cities in Indiana with the most Internet Bdc Manager job openings:

Internet Bdc Manager jobs near you
Infographic showing various Internet Bdc Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $65,842 per year, or $31.7 per hour.

Service BDC Representative

Indianapolis, IN • On-site

Ed Martin Acura
51 - 200 employees
Learn more about Ed Martin Acuraexternal

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

ABOUT

Service BDC Representatives are responsible for getting Service appointments booked via incoming customer inquiries. This role requires being proficient with phone systems, computer CRM, and other software systems. This role is a fast-paced position where you will be compensated for the results of your work. Ideal candidates will have prior experience in a sales/quota-based role and a track record of successfully achieving your goals.

BENEFITS

  • Paid Vacation
  • 401k match
  • Paid Training and ongoing development
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Flexible Work Schedules
  • Employee discounts on products & services
  • Growth opportunities
  • Health/Wellness

RESPONSIBILITIES

  • Answer customer calls and establish follows-up with service appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.

QUALIFICATIONS

  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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