Description
Automotive Service BDC Representative
Honda of Princeton - Princeton, NJ
Pay: $18.00-$20.00 per hour
Honda of Princeton is seeking a professional, energetic, and customer-focused Service BDC Representative to join our growing team in Princeton, New Jersey. Located at 987 State Road in Princeton, Honda of Princeton has served the community for nearly 50 years and is recognized as a Honda President's Award-winning dealership.
What You'll Do
- Answer inbound service calls and online inquiries
- Schedule and confirm service appointments
- Follow up with customers regarding maintenance and service recommendations
- Maintain accurate customer records in the CRM system
- Assist with appointment reminders and customer retention efforts
- Work closely with service advisors and management to provide an exceptional customer experience
Qualifications
- Previous BDC, call center, customer service, or automotive experience preferred
- Strong communication and phone skills
- Excellent organizational and multitasking abilities
- Computer proficiency and attention to detail
- Positive attitude and professional demeanor
- Ability to work in a fast-paced environment
Compensation & Benefits
- $18.00-$20.00 per hour
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Insurance Options
- 401(k) Retirement Plan
- Paid Training
- Career Advancement Opportunities
- Supportive Team Environment
Why Honda of Princeton?
At Honda of Princeton, we pride ourselves on delivering exceptional customer service while creating a positive workplace where employees can grow and succeed. If you're passionate about helping customers and want to build a career with a respected dealership, we'd love to hear from you.
Apply today and become part of the Honda of Princeton team!
Position Requirements
Qualifications
- Experience is a plus
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills and customer skills
- Valid driver's license
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Non-Exempt
Location
HOP Operating Company
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Tags
BDC, BDC Service, Experience BDC, Service BDC, Automotive BDC
This position is currently accepting applications.