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Bdc Automotive Training Jobs (NOW HIRING)

Maplecrest Ford

Automotive Sales BDC Representative

Mendham, NJ · On-site

$14.75 - $19.75/hr

Paid training and ongoing coaching from experienced managers * Employee discounts on vehicles and service Automotive Sales BDC Responsibilities * Answer and manage inbound sales calls, internet leads ...

Car Guys Inc.

BDC Representatives

Rockford, MI

$12.75 - $17/hr

... automotive sales or BDC management - Ongoing training in CRM systems and sales processes-----WHY WORK WITH CARGUYS INC.- Access to top automotive BDC representative and customer service jobs ...

Maplecrest Ford

Automotive Sales BDC Representative

Mendham, NJ · On-site

$14.75 - $19.75/hr

Paid training and ongoing coaching from experienced managers * Employee discounts on vehicles and service Automotive Sales BDC Responsibilities * Answer and manage inbound sales calls, internet leads ...

Maplecrest Ford

Automotive Sales BDC Representative

Mendham, NJ · On-site

$14.75 - $19.75/hr

Paid training and ongoing coaching from experienced managers * Employee discounts on vehicles and service Automotive Sales BDC Responsibilities * Answer and manage inbound sales calls, internet leads ...

Drivelab Automotive Group

BDC Manager

Houston, TX · On-site

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits ... Experience in training teams and individuals preferred Job Requirements * High school diploma/GED

Drivelab Automotive Group

BDC Manager

Houston, TX

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits ... Experience in training teams and individuals preferred Job Requirements * High school diploma/GED

Drivelab Automotive Group

BDC Manager

Houston, TX

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits ... Experience in training teams and individuals preferred Job Requirements * High school diploma/GED

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Bdc Automotive Training information

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How much do bdc automotive training jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bdc automotive training in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Bdc Automotive Training vs Automotive Sales Associate?

AspectBdc Automotive TrainingAutomotive Sales Associate
CredentialsTypically requires sales or customer service experience, certification not mandatoryHigh school diploma; sales training often provided on the job
Work EnvironmentClassroom and online training settingsShowroom, dealership floor, and customer interaction
Industry UsageUsed for training individuals entering automotive sales or BDC rolesPrimary role involves direct customer sales and service

While Bdc Automotive Training focuses on preparing individuals for automotive sales and BDC roles through education, Automotive Sales Associates are the frontline employees engaging directly with customers to sell vehicles. Both roles are integral to automotive sales, but one is training-oriented, and the other is performance-oriented in a dealership setting.

What are the key skills and qualifications needed to thrive as a BDC automotive trainer?

To thrive as a BDC Automotive Trainer, you need in-depth knowledge of automotive sales processes, customer relationship management (CRM), and industry best practices, often supported by previous dealership or call center experience. Familiarity with dealership management systems (DMS), CRM platforms, and training certification programs is typically required. Excellent communication, motivational skills, and adaptability help trainers engage diverse learners and drive performance improvements. These competencies are crucial for ensuring BDC teams deliver effective customer service, maximize sales opportunities, and maintain high operational standards.

What are the main challenges faced by BDC automotive training specialists, and how can they effectively address them?

BDC Automotive Training specialists often face challenges such as maintaining consistent customer communication standards across the team, keeping up with evolving automotive technologies, and adapting training methods for staff with varying experience levels. To address these challenges, specialists should regularly update training content, utilize a mix of hands-on and digital learning tools, and foster a supportive environment that encourages ongoing feedback and skill development. Collaboration with sales managers and service advisors is also crucial to ensure training aligns with dealership goals and customer expectations.

What is BDC automotive training?

BDC automotive training refers to the specialized instruction provided to Business Development Center (BDC) employees in automotive dealerships. This training focuses on teaching staff how to handle inbound and outbound customer communications, schedule service appointments, follow up on leads, and provide excellent customer service. BDC training often covers phone skills, CRM usage, email etiquette, and sales techniques specific to the automotive industry. The goal is to improve customer retention, increase sales opportunities, and ensure a smooth flow of information between the dealership and its customers.
More about Bdc Automotive Training jobs
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Bdc Automotive Training jobs near you
Infographic showing various Bdc Automotive Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Automotive BDC Manager

North American Companies

Indianapolis, IN

Full-time

Posted 15 days ago

Job description

Job Description:
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
• Maintain and increase ROI levels set by the company
• Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
• Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
• Be proficient in dealing with customers via telephone and email
• Measure and maintain performance levels set by the company
• Compile all necessary reports on a timely basis
• Manage employee schedules and time clock reporting for payroll
• Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
• Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
• Effectively utilize CRM and Lead Management tools
• Install processes and train employees
• Be knowledgeable about sales process, business philosophy, and products
• Knowledge of office practices and administrative procedures
• Train staff all processes 
• Will follow behavioral expectations consistent with the Company's visions/values
Job Requirement:Qualifications:
• Previous dealership experience required
• Must have sales experience
• Must have flexible availability
• Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
• Ability to work in call center environment
• Ability to organize and handle multiple tasks with flexibility
• Ability to thrive in a team environment and consistently display professional demeanor.
It's time to make the most important move of your career.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You!
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