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Hyundai Call Center Jobs (NOW HIRING)

Pedder Auto Group

Call Center Service Representative

Poway, CA · On-site

$16 - $20.75/hr

Call Center Service Representative The Pedder Automotive Group was founded in 2008 by Owner David ... Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are - Pedder Nissan, Raceway ...

Pedder Auto Group

Call Center Service Representative

Poway, CA · On-site

$15.75 - $20.50/hr

... Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are - Pedder Nissan, Raceway ... The Call Center Service Representative position is responsible for handling all inbound and ...

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How much do hyundai call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for hyundai call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Hyundai call center representative?

Hyundai Call Center representatives are customer service professionals who handle inquiries, concerns, and requests from Hyundai customers over the phone, email, or online chat. Their duties include providing information about Hyundai vehicles, scheduling service appointments, assisting with warranty or recall issues, and resolving customer complaints. They act as the main point of contact between the company and its customers, ensuring a positive experience and maintaining Hyundai's reputation for quality service.

What are the key skills and qualifications needed to thrive as a Hyundai call center representative, and why are they important?

To thrive as a Hyundai Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, multi-line phone systems, and sometimes knowledge of Hyundai products or services is typically required. Excellent communication, patience, and active listening are crucial soft skills for handling customer inquiries and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the positive reputation of the Hyundai brand.

What are some common challenges faced by agents in a Hyundai call center, and how are they supported in overcoming them?

Hyundai Call Center agents often encounter challenges such as handling high call volumes, addressing complex customer concerns, and staying updated with the latest product information. To support agents, Hyundai typically provides comprehensive onboarding, ongoing training, and access to knowledge bases and escalation procedures. Team leads and supervisors are available to offer guidance, and regular team meetings foster a collaborative environment where agents can share best practices and solutions.

What is the difference between Hyundai Call Center vs Hyundai Customer Service Representative?

AspectHyundai Call CenterHyundai Customer Service Representative
Primary RoleHandle inbound/outbound calls, provide information, resolve issuesAssist customers via phone, email, or chat, address inquiries and complaints
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-focused, interactive
Required SkillsCommunication, problem-solving, basic technical knowledgeCustomer service skills, communication, patience

Hyundai Call Center roles focus on managing large volumes of calls and technical support, while Hyundai Customer Service Representatives provide personalized assistance to customers. Both roles require strong communication skills and are essential in Hyundai's customer support operations, but they differ mainly in scope and daily tasks.

Does Hyundai pay well?

Hyundai call center jobs typically offer wages that are competitive within the customer service industry, with pay rates often aligned with regional standards. Compensation can vary based on experience, location, and shift differentials, and some positions may include benefits such as health insurance and paid time off.

Is a Hyundai call center a good place to work?

Working at a Hyundai call center involves handling customer inquiries and providing support, often requiring good communication skills and familiarity with call center software. The work environment can vary, but it generally offers standard shifts, training, and opportunities for advancement within the automotive customer service industry.

What is Hyundai's hiring process?

The Hyundai Call Center hiring process typically involves submitting an online application, participating in an initial phone or virtual interview, and completing an in-person interview or assessment. Candidates may also undergo background checks and skills evaluations relevant to customer service roles before receiving an offer.
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Cities with the most Hyundai Call Center job openings:

What states have the most Hyundai Call Center jobs?

States with the most job openings for Hyundai Call Center jobs include:

What job categories do people searching Hyundai Call Center jobs look for?

The top searched job categories for Hyundai Call Center jobs are:

Hyundai Call Center jobs near you
Infographic showing various Hyundai Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Service Representative

Pedder Auto Group

Poway, CA • On-site

$16 - $20.75/hr

Other

Re-posted yesterday

Job description

Call Center Service Representative

The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 8 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, Pedder CDR+J of Poway, and Pedder Hyundai of Moreno Valley. We pride ourselves in having a great work environment that translates to a great customer service experience.

The Call Center Service Representative position is responsible for handling all inbound and outbound service department phone calls, as well as confirming service appointments.

  • Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department.
  • Schedule inbound Service appointments via phone and web using internal booking software.
  • Achieve the service and customer satisfaction objectives set
  • Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation
  • Excellent customer service skills with the proven ability to resolve customer service issues and ability to follow through with customers.
  • Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills.
  • The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
  • Prompt responses to internet inquiries with courtesy, accuracy and professionalism.

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