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Hyundai Call Center Jobs (NOW HIRING)

Edmond Hyundai

Service BDC Agent

Oklahoma City, OK · On-site

$14.50 - $18.50/hr

Represent Edmond Hyundai with professionalism, integrity, and enthusiasm. What We're Looking For * Previous BDC, automotive dealership, call center, or customer service experience preferred.

Edmond Hyundai

Service BDC Agent

Edmond, OK · On-site

$13 - $17/hr

Represent Edmond Hyundai with professionalism, integrity, and enthusiasm. What We're Looking For * Previous BDC, automotive dealership, call center, or customer service experience preferred.

Edmond Hyundai

Service BDC Agent

Oklahoma City, OK

$14.50 - $18.50/hr

Represent Edmond Hyundai with professionalism, integrity, and enthusiasm. What We're Looking For * Previous BDC, automotive dealership, call center, or customer service experience preferred.

Edmond Hyundai

Service BDC Agent

Edmond, OK · On-site

$13 - $17/hr

Represent Edmond Hyundai with professionalism, integrity, and enthusiasm. What We're Looking For * Previous BDC, automotive dealership, call center, or customer service experience preferred.

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How much do hyundai call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for hyundai call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a Hyundai call center, and how are they supported in overcoming them?

Hyundai Call Center agents often encounter challenges such as handling high call volumes, addressing complex customer concerns, and staying updated with the latest product information. To support agents, Hyundai typically provides comprehensive onboarding, ongoing training, and access to knowledge bases and escalation procedures. Team leads and supervisors are available to offer guidance, and regular team meetings foster a collaborative environment where agents can share best practices and solutions.

What are the key skills and qualifications needed to thrive as a Hyundai call center representative, and why are they important?

To thrive as a Hyundai Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, multi-line phone systems, and sometimes knowledge of Hyundai products or services is typically required. Excellent communication, patience, and active listening are crucial soft skills for handling customer inquiries and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the positive reputation of the Hyundai brand.

What is a Hyundai call center representative?

Hyundai Call Center representatives are customer service professionals who handle inquiries, concerns, and requests from Hyundai customers over the phone, email, or online chat. Their duties include providing information about Hyundai vehicles, scheduling service appointments, assisting with warranty or recall issues, and resolving customer complaints. They act as the main point of contact between the company and its customers, ensuring a positive experience and maintaining Hyundai's reputation for quality service.

What is the difference between Hyundai Call Center vs Hyundai Customer Service Representative?

AspectHyundai Call CenterHyundai Customer Service Representative
Primary RoleHandle inbound/outbound calls, provide information, resolve issuesAssist customers via phone, email, or chat, address inquiries and complaints
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-focused, interactive
Required SkillsCommunication, problem-solving, basic technical knowledgeCustomer service skills, communication, patience

Hyundai Call Center roles focus on managing large volumes of calls and technical support, while Hyundai Customer Service Representatives provide personalized assistance to customers. Both roles require strong communication skills and are essential in Hyundai's customer support operations, but they differ mainly in scope and daily tasks.

More about Hyundai Call Center jobs
What cities are hiring for Hyundai Call Center jobs? Cities with the most Hyundai Call Center job openings:
What states have the most Hyundai Call Center jobs? States with the most job openings for Hyundai Call Center jobs include:
What job categories do people searching Hyundai Call Center jobs look for? The top searched job categories for Hyundai Call Center jobs are:
Hyundai Call Center jobs near you
Infographic showing various Hyundai Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

10207 - Software Engineer III (Siebel to Salesforce Migration)

Hyundai Autoever America

Irvine, CA • On-site

$96K - $138K/yr

Full-time

Medical, Dental, PTO

Re-posted 16 hours ago

Job description

10207 - Software Engineer III (Siebel to Salesforce Migration)
Location: Irvine, CA
Company Overview
Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.
HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.
At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations.
If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation.
Website: http://www.haeaus.com
Role Overview
The Software Engineer III (Siebel & Salesforce) is a hands-on technical delivery role responsible for the development, maintenance, support, and operation of Hyundai AutoEver America's Siebel ecosystem and Call Center applications. This position leads technical analysis, design, development, testing, production support, incident management, and continuous improvement initiatives. The role partners with business stakeholders, vendors, and cross-functional teams to deliver stable, scalable solutions while contributing to key transformation programs, including Siebel-to-Salesforce migration efforts.
Key Responsibilities:
  • Develop and enhance Siebel applications using Siebel Tools, Open UI, and Oracle Database technologies.
  • Support analysis, design, testing, implementation, and operational activities for Call Center systems.
  • Coordinate Siebel implementations with business users and cross-functional teams.
  • Create implementation plans, issue logs, status reports, and technical documentation.
  • Produce clean, unit-tested, and maintainable code.
  • Troubleshoot production issues, perform root cause analysis, and implement corrective actions.
  • Manage incident tracking, ticket administration, vendor coordination, and escalation activities.
  • Analyze issue trends and recommend process and technology improvements.
  • Participate in 24x7 shared on-call support for critical P1 and P2 incidents.
  • Collaborate on enterprise modernization initiatives, including Siebel-to-Salesforce migration projects.
Basic Qualifications
  • Bachelor's degree in Computer Science, Engineering, Software Engineering, or a related field.
  • 6-8 years of experience in Siebel development, configuration, and integration.
  • 1-2 years of hands-on experience with Siebel IP23 Development, Configuration, and Administration.
  • Strong understanding of Object-Oriented Analysis and Design (OOAD).
  • Experience deploying applications to J2EE application servers such as JBoss, WebLogic, or Tomcat.
  • Production support, incident management, and root cause analysis experience.
  • Experience delivering complex technical projects within multi-vendor environments.
  • Strong stakeholder management, communication, and documentation skills.
  • Ability to work independently with minimal supervision and manage multiple priorities.
  • Knowledge of AWS, Microsoft Azure, Salesforce, or other SaaS platforms.
  • Strong understanding of Salesforce platform capabilities, customizations, and configurations.
  • Experience with Salesforce Lightning, Apex, SOQL/SOSL, REST/SOAP integrations, Workflow, Flow Builder, and Process Builder.
  • Salesforce certifications such as Salesforce Administrator, Platform App Builder, or Salesforce Developer.
  • Experience leading or supporting data and platform migration projects from Siebel to Salesforce.
  • Experience contributing to large-scale digital transformation initiatives.

Preferred Qualifications
• Experience supporting Call Center IT systems within the automotive industry.
• Oracle Siebel 8.0 Consultant Expert certification.
• Experience with JavaScript, React, Node.js, APIs, and AWS technologies.
• Knowledge of XML, HTML, Web Services, and SaaS application technologies.
Salary range: $96,550 to $138,061
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.
Team Culture:
Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:
Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

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