BDC Team Lead
Novi, MI · On-site
$55K - $90K/yr
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
BDC Team Lead
Novi, MI · On-site
$55K - $90K/yr
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
BDC Team Lead
Novi, MI · On-site
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
Quick apply
BDC Team Lead
Novi, MI · On-site
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
BDC Team Lead
Novi, MI · On-site
Description We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC ...
BDC Team Lead
Novi, MI · On-site
Description We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC ...
Summary The BDC Team Lead supports the Business Development Center by overseeing daily team operations, training new and existing representatives, and assisting with key BDC functions. This role ...
Summary The BDC Team Lead supports the Business Development Center by overseeing daily team operations, training new and existing representatives, and assisting with key BDC functions. This role ...
Service BDC Team Lead
Golden Valley, MN · On-site
$22 - $29/hr
Job Summary: As a Service Business Development Center Team Lead, you will be responsible for ... Outbound calls to customers in relation to maintenance, service, recalls, etc. * Assist the BDC ...
Service BDC Team Lead
Golden Valley, MN · On-site
$22 - $29/hr
Job Summary: As a Service Business Development Center Team Lead, you will be responsible for ... Outbound calls to customers in relation to maintenance, service, recalls, etc. * Assist the BDC ...
BDC Team Leader
Rowland Heights, CA · On-site
$23/hr
Summary The BDC Team Lead supports the Business Development Center by overseeing daily team operations, training new and existing representatives, and assisting with key BDC functions. This role ...
Quick apply
BDC Team Leader
Rowland Heights, CA · On-site
$23/hr
Summary The BDC Team Lead supports the Business Development Center by overseeing daily team operations, training new and existing representatives, and assisting with key BDC functions. This role ...
Service BDC Team Lead
$22 - $29/hr
Job Summary: As a Service Business Development Center Team Lead, you will be responsible for ... Outbound calls to customers in relation to maintenance, service, recalls, etc. * Assist the BDC ...
Quick apply
Service BDC Team Lead
$22 - $29/hr
Job Summary: As a Service Business Development Center Team Lead, you will be responsible for ... Outbound calls to customers in relation to maintenance, service, recalls, etc. * Assist the BDC ...
... Team Lead (ENG/SPA)and help deliver extraordinary customer experiences. WHAT YOU WILL DO: * Support the BDC Manager with administrative responsibilities regarding daily operations, team productivity ...
... Team Lead (ENG/SPA)and help deliver extraordinary customer experiences. WHAT YOU WILL DO: * Support the BDC Manager with administrative responsibilities regarding daily operations, team productivity ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leadsare tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leadsare tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Quick apply
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Bdc Team Lead information
See salary details
$41.5K - $55.2K
17% of jobs
$62.8K is the 25th percentile. Wages below this are outliers.
$55.2K - $69K
15% of jobs
$69K - $82.7K
3% of jobs
$82.7K - $96.4K
11% of jobs
The median wage is $101.2K / yr.
$96.4K - $110.1K
14% of jobs
$110.1K - $123.9K
11% of jobs
$123.9K - $137.6K
5% of jobs
$138.2K is the 75th percentile. Wages above this are outliers.
$137.6K - $151.3K
6% of jobs
$151.3K - $165K
5% of jobs
$165K - $178.8K
4% of jobs
$178.8K - $192.5K
9% of jobs
$41.5K
$110K
$192.5K
How much do bdc team lead jobs pay per year?
As of Jul 12, 2026, the average yearly pay for bdc team lead in the United States is $110,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a BDC Team Lead, and why are they important?
To excel as a BDC Team Lead, you need strong leadership abilities, experience in customer relationship management (CRM), and a solid understanding of sales or service processes, often supported by prior BDC or automotive industry experience. Familiarity with CRM software, phone systems, and performance tracking tools is typically required. Outstanding communication, motivational, and problem-solving skills help foster a productive team environment and deliver excellent customer service. These competencies are crucial for driving team performance, meeting sales goals, and ensuring high customer satisfaction in a competitive market.
What is a BDC team?
A BDC (Business Development Center) team is a group within a dealership or sales organization responsible for generating leads, qualifying prospects, and setting appointments for the sales staff. They often use customer relationship management (CRM) tools and communication skills to improve sales efficiency and customer engagement.
What are the main responsibilities of a BDC Team Lead in managing their team and ensuring high performance?
A BDC (Business Development Center) Team Lead is typically responsible for overseeing a team of representatives who handle inbound and outbound customer communications, often in an automotive dealership or similar environment. The Team Lead monitors team metrics, provides regular coaching and training, and helps resolve escalated customer issues. They also play a key role in setting daily goals, tracking appointment-setting performance, and ensuring that the team maintains high levels of customer satisfaction. Collaboration with sales, service, and management teams is essential to align objectives and drive overall business growth.
How many calls a day should a BDC agent make?
A BDC Team Lead typically oversees agents who make between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume is balanced with quality interactions to maximize lead conversion and customer engagement. Agents often use CRM tools to track calls and follow-ups efficiently.
What are BDC Team Leads?
BDC Team Leads, or Business Development Center Team Leads, oversee the operations of a dealership's business development center. They manage a team responsible for handling inbound and outbound customer communications, scheduling appointments, and generating sales leads. Their duties include training staff, monitoring performance metrics, implementing strategies to improve customer engagement, and ensuring the team meets sales and service goals. BDC Team Leads act as a bridge between the sales department and potential customers, playing a crucial role in driving the dealership's growth.
How does BDC get paid?
A BDC Team Lead typically earns a combination of salary and commissions based on team performance, such as meeting sales or appointment-setting goals. Compensation structures may also include bonuses and benefits, and knowledge of CRM tools is often required to track performance metrics.
What is the difference between Bdc Team Lead vs Bdc Representative?
| Aspect | Bdc Team Lead | Bdc Representative |
|---|---|---|
| Responsibilities | Supervises Bdc team, manages lead generation, ensures team targets are met | Handles customer inquiries, schedules appointments, and qualifies leads |
| Required Credentials | High school diploma, experience in sales or customer service, leadership skills | High school diploma or equivalent, strong communication skills, sales experience |
| Work Environment | Office setting, team management, collaborative | Office or dealership environment, customer-facing, fast-paced |
| Industry Usage | Common in automotive dealerships, sales teams | Common in automotive sales, customer service roles |
The Bdc Team Lead oversees and manages the Bdc team, focusing on leadership and team targets, while the Bdc Representative primarily handles customer interactions and lead qualification. Both roles require customer service skills and industry knowledge, but the Team Lead has additional responsibilities in supervision and strategy.
What is a BDC lead?
A BDC lead is a person responsible for managing and guiding the Business Development Center team, which handles customer inquiries, appointment setting, and lead follow-up. The role often requires strong communication skills, familiarity with CRM tools, and the ability to coordinate with sales staff to generate and nurture leads effectively.
More about Bdc Team Lead jobs
What job categories do people searching Bdc Team Lead jobs look for? The top searched job categories for Bdc Team Lead jobs are:
Job description
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for sales, and the ability to develop and implement effective strategies to achieve business goals.
Key Responsibilities:
- Monitor team performance and provide coaching and feedback to improve results.
- Collaborate with BDC Manager and other departments to ensure a seamless customer experience.
- Help create and maintain a positive and motivating work environment.
- Handle escalated customer inquiries and resolve issues effectively.
- Prepare regular reports on team performance and sales activities for management.
Requirements
Skills and Qualifications:
- Proven experience in a sales leadership role, preferably in a BDC or automotive environment.
- Strong understanding of sales processes and customer relationship management.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve high performance.
- Proficient in using CRM software and sales analytics tools.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are a dynamic leader with a passion for sales, we encourage you to apply and join our team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description
$55,000-$90,000 + Commission
Key Responsibilities:
- Monitor team performance and provide coaching and feedback to improve results.
- Collaborate with BDC Manager and other departments to ensure a seamless customer experience.
- Help create and maintain a positive and motivating work environment.
- Handle escalated customer inquiries and resolve issues effectively.
- Prepare regular reports on team performance and sales activities for management.
Requirements
Skills and Qualifications:
- Proven experience in a sales leadership role, preferably in a BDC or automotive environment.
- Strong understanding of sales processes and customer relationship management.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve high performance.
- Proficient in using CRM software and sales analytics tools.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are a dynamic leader with a passion for sales, we encourage you to apply and join our team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description
$55,000-$90,000 + Commission