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Bdc Team Lead Jobs (NOW HIRING)

BDC Team Lead

Novi, MI ยท On-site

$55K - $90K/yr

We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...

BDC Team Lead

Novi, MI ยท On-site

We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...

BDC Team Lead

Novi, MI ยท On-site

Description We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC ...

Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...

Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...

Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...

Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...

Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...

Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...

Lead, coach, and develop the BDC team to achieve appointment and sales objectives. * Monitor daily activity, call performance, lead response times, and appointment show rates. * Hold team members ...

New

Lead, coach, and develop the BDC team to achieve appointment and sales objectives. * Monitor daily activity, call performance, lead response times, and appointment show rates. * Hold team members ...

New

BDC Manager

Madison, WI ยท On-site

Lead, coach, and develop the BDC team to achieve appointment and sales objectives. * Monitor daily activity, call performance, lead response times, and appointment show rates. * Hold team members ...

New

BDC Manager

Madison, WI ยท On-site

Lead, coach, and develop the BDC team to achieve appointment and sales objectives. * Monitor daily activity, call performance, lead response times, and appointment show rates. * Hold team members ...

New

Lead, coach, and develop the BDC team to achieve appointment and sales objectives. * Monitor daily activity, call performance, lead response times, and appointment show rates. * Hold team members ...

New

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Bdc Team Lead information

See salary details

$41.5K

$110K

$192.5K

How much do bdc team lead jobs pay per year?

As of Jun 10, 2026, the average yearly pay for bdc team lead in the United States is $110,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Team Lead, and why are they important?

To excel as a BDC Team Lead, you need strong leadership abilities, experience in customer relationship management (CRM), and a solid understanding of sales or service processes, often supported by prior BDC or automotive industry experience. Familiarity with CRM software, phone systems, and performance tracking tools is typically required. Outstanding communication, motivational, and problem-solving skills help foster a productive team environment and deliver excellent customer service. These competencies are crucial for driving team performance, meeting sales goals, and ensuring high customer satisfaction in a competitive market.

What does a BDC manager do?

A BDC (Business Development Center) manager oversees the team responsible for generating and qualifying leads, scheduling appointments, and supporting sales efforts. They manage customer interactions, track performance metrics, and often use CRM tools to improve dealership or sales center efficiency.

What are the main responsibilities of a BDC Team Lead in managing their team and ensuring high performance?

A BDC (Business Development Center) Team Lead is typically responsible for overseeing a team of representatives who handle inbound and outbound customer communications, often in an automotive dealership or similar environment. The Team Lead monitors team metrics, provides regular coaching and training, and helps resolve escalated customer issues. They also play a key role in setting daily goals, tracking appointment-setting performance, and ensuring that the team maintains high levels of customer satisfaction. Collaboration with sales, service, and management teams is essential to align objectives and drive overall business growth.

What are BDC Team Leads?

BDC Team Leads, or Business Development Center Team Leads, oversee the operations of a dealership's business development center. They manage a team responsible for handling inbound and outbound customer communications, scheduling appointments, and generating sales leads. Their duties include training staff, monitoring performance metrics, implementing strategies to improve customer engagement, and ensuring the team meets sales and service goals. BDC Team Leads act as a bridge between the sales department and potential customers, playing a crucial role in driving the dealership's growth.

What is the difference between Bdc Team Lead vs Bdc Representative?

AspectBdc Team LeadBdc Representative
ResponsibilitiesSupervises Bdc team, manages lead generation, ensures team targets are metHandles customer inquiries, schedules appointments, and qualifies leads
Required CredentialsHigh school diploma, experience in sales or customer service, leadership skillsHigh school diploma or equivalent, strong communication skills, sales experience
Work EnvironmentOffice setting, team management, collaborativeOffice or dealership environment, customer-facing, fast-paced
Industry UsageCommon in automotive dealerships, sales teamsCommon in automotive sales, customer service roles

The Bdc Team Lead oversees and manages the Bdc team, focusing on leadership and team targets, while the Bdc Representative primarily handles customer interactions and lead qualification. Both roles require customer service skills and industry knowledge, but the Team Lead has additional responsibilities in supervision and strategy.

More about Bdc Team Lead jobs
What job categories do people searching Bdc Team Lead jobs look for? The top searched job categories for Bdc Team Lead jobs are:
Infographic showing various Bdc Team Lead job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 47% Full Time, 42% Part Time, and 9% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $110,043 per year, or $52.9 per hour.

$55K - $90K/yr

Full-time

Posted 22 days ago


Job description

We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for sales, and the ability to develop and implement effective strategies to achieve business goals.
Key Responsibilities:
- Monitor team performance and provide coaching and feedback to improve results.
- Collaborate with BDC Manager and other departments to ensure a seamless customer experience.
- Help create and maintain a positive and motivating work environment.
- Handle escalated customer inquiries and resolve issues effectively.
- Prepare regular reports on team performance and sales activities for management.
Requirements
Skills and Qualifications:
- Proven experience in a sales leadership role, preferably in a BDC or automotive environment.
- Strong understanding of sales processes and customer relationship management.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve high performance.
- Proficient in using CRM software and sales analytics tools.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are a dynamic leader with a passion for sales, we encourage you to apply and join our team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description
$55,000-$90,000 + Commission