BDC Team Lead
Novi, MI · On-site
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
Quick apply
BDC Team Lead
Novi, MI · On-site
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
BDC Team Lead
Novi, MI · On-site
Description We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC ...
BDC Team Lead
Novi, MI · On-site
Description We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC ...
BDC Team Lead
Novi, MI · On-site
$55K - $90K/yr
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
BDC Team Lead
Novi, MI · On-site
$55K - $90K/yr
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in ...
BDC Manager
Mount Pleasant, SC · On-site
$120K/yr
... lead the automotive BDC team and daily operations - Oversee inbound and outbound calls, internet leads, and appointment setting - Monitor lead response times, conversion rates, and appointment ...
Quick apply
BDC Manager
Mount Pleasant, SC · On-site
$120K/yr
... lead the automotive BDC team and daily operations - Oversee inbound and outbound calls, internet leads, and appointment setting - Monitor lead response times, conversion rates, and appointment ...
BDC Lead
Grand Island, NE · On-site
Supportive Team Environment Responsibilities * Assist with the day-to-day operations and workflow of the dealership BDC * Serve as a working lead by handling inbound and outbound customer ...
BDC Lead
Grand Island, NE · On-site
Supportive Team Environment Responsibilities * Assist with the day-to-day operations and workflow of the dealership BDC * Serve as a working lead by handling inbound and outbound customer ...
BDC Lead
Grand Island, NE · On-site
Supportive Team Environment Responsibilities * Assist with the day-to-day operations and workflow of the dealership BDC * Serve as a working lead by handling inbound and outbound customer ...
BDC Lead
Grand Island, NE · On-site
Supportive Team Environment Responsibilities * Assist with the day-to-day operations and workflow of the dealership BDC * Serve as a working lead by handling inbound and outbound customer ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leadsare tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Service BDC Team Lead
Sandy Springs, GA · On-site
Our BDC (Business Development Center) Team Leadsare tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
Our BDC (Business Development Center) Team Leads are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. They identify customer needs, provide information on ...
NY · On-site
$85 - $120/hr
Proven ability to lead and develop a high-performing BDC team.Strong understanding of automotive internet lead management and CRM processes.Experience managing BDC KPIs, appointment ratios, show ...
New
NY · On-site
$85 - $120/hr
Proven ability to lead and develop a high-performing BDC team.Strong understanding of automotive internet lead management and CRM processes.Experience managing BDC KPIs, appointment ratios, show ...
New
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Service BDC Supervisor
Worcester, MA · On-site
$60/hr
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Experienced Automotive BDC- Call Center -Manager/Director (8746)
Charlotte, NC · On-site
$85K - $120K/yr
Proven ability to lead and develop a high-performing BDC team. * Strong understanding of automotive internet lead management and CRM processes. * Experience managing BDC KPIs, appointment ratios ...
Experienced Automotive BDC- Call Center -Manager/Director (8746)
Charlotte, NC · On-site
$85K - $120K/yr
Proven ability to lead and develop a high-performing BDC team. * Strong understanding of automotive internet lead management and CRM processes. * Experience managing BDC KPIs, appointment ratios ...
Experienced Automotive BDC- Call Center -Manager/Director (8746)
Charlotte, NC · On-site
$85 - $120/hr
Experienced Automotive BDC Manager/Director Team Automotive is looking for an experienced, results-driven Automotive BDC Manager to lead our Business Development Center and help take our customer ...
Experienced Automotive BDC- Call Center -Manager/Director (8746)
Charlotte, NC · On-site
$85 - $120/hr
Experienced Automotive BDC Manager/Director Team Automotive is looking for an experienced, results-driven Automotive BDC Manager to lead our Business Development Center and help take our customer ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
Prior experience in a BDC supervisory, team lead, or service coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...
BDC Manager
Sycamore, IL · On-site
$140K - $145K/yr
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Quick apply
BDC Manager
Sycamore, IL · On-site
$140K - $145K/yr
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
$140K - $145K/yr
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
Sycamore, IL · On-site
$140K - $145K/yr
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
$140K - $145K/yr
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
BDC Manager
$140K - $145K/yr
Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...
Service Concierge Team Lead
Miami, FL · On-site
$15.25 - $20/hr
In this new role, the Service BDC Team Lead will monitor the interactions between all the service-based communications between the dealership and its customers. Essential Functions: * Overseeing the ...
Service Concierge Team Lead
Miami, FL · On-site
$15.25 - $20/hr
In this new role, the Service BDC Team Lead will monitor the interactions between all the service-based communications between the dealership and its customers. Essential Functions: * Overseeing the ...
Bdc Team Lead information
See salary details
$41.5K - $55.2K
17% of jobs
$62.8K is the 25th percentile. Wages below this are outliers.
$55.2K - $69K
15% of jobs
$69K - $82.7K
3% of jobs
$82.7K - $96.4K
11% of jobs
The median wage is $101.2K / yr.
$96.4K - $110.1K
14% of jobs
$110.1K - $123.9K
11% of jobs
$123.9K - $137.6K
5% of jobs
$138.2K is the 75th percentile. Wages above this are outliers.
$137.6K - $151.3K
6% of jobs
$151.3K - $165K
5% of jobs
$165K - $178.8K
4% of jobs
$178.8K - $192.5K
9% of jobs
$41.5K
$110K
$192.5K
How much do bdc team lead jobs pay per year?
As of Aug 23, 2026, the average yearly pay for bdc team lead in the United States is $110,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What is a BDC Team Lead?
BDC Team Leads, or Business Development Center Team Leads, oversee the operations of a dealership's business development center. They manage a team responsible for handling inbound and outbound customer communications, scheduling appointments, and generating sales leads. Their duties include training staff, monitoring performance metrics, implementing strategies to improve customer engagement, and ensuring the team meets sales and service goals. BDC Team Leads act as a bridge between the sales department and potential customers, playing a crucial role in driving the dealership's growth.
What are the main responsibilities of a BDC Team Lead?
A BDC (Business Development Center) Team Lead is typically responsible for overseeing a team of representatives who handle inbound and outbound customer communications, often in an automotive dealership or similar environment. The Team Lead monitors team metrics, provides regular coaching and training, and helps resolve escalated customer issues. They also play a key role in setting daily goals, tracking appointment-setting performance, and ensuring that the team maintains high levels of customer satisfaction. Collaboration with sales, service, and management teams is essential to align objectives and drive overall business growth.
What are the key skills and qualifications needed to thrive as a BDC Team Lead?
To excel as a BDC Team Lead, you need strong leadership abilities, experience in customer relationship management (CRM), and a solid understanding of sales or service processes, often supported by prior BDC or automotive industry experience. Familiarity with CRM software, phone systems, and performance tracking tools is typically required. Outstanding communication, motivational, and problem-solving skills help foster a productive team environment and deliver excellent customer service. These competencies are crucial for driving team performance, meeting sales goals, and ensuring high customer satisfaction in a competitive market.
What is the difference between Bdc Team Lead vs Bdc Representative?
| Aspect | Bdc Team Lead | Bdc Representative |
|---|---|---|
| Responsibilities | Supervises Bdc team, manages lead generation, ensures team targets are met | Handles customer inquiries, schedules appointments, and qualifies leads |
| Required Credentials | High school diploma, experience in sales or customer service, leadership skills | High school diploma or equivalent, strong communication skills, sales experience |
| Work Environment | Office setting, team management, collaborative | Office or dealership environment, customer-facing, fast-paced |
| Industry Usage | Common in automotive dealerships, sales teams | Common in automotive sales, customer service roles |
The Bdc Team Lead oversees and manages the Bdc team, focusing on leadership and team targets, while the Bdc Representative primarily handles customer interactions and lead qualification. Both roles require customer service skills and industry knowledge, but the Team Lead has additional responsibilities in supervision and strategy.
More about Bdc Team Lead jobs
What job categories do people searching Bdc Team Lead jobs look for?
The top searched job categories for Bdc Team Lead jobs are:
Feldman Automotive Group rating
4.1
Based on 5 frontline employees who took The Breakroom Quiz
153rd of 155 rated car dealerships
Job description
Description:
We are seeking a motivated and experienced Sales BDC Team Lead to help oversee our Business Development Center (BDC) team. The ideal candidate will be responsible for assisting the BDC Manager in driving sales performance, managing team operations, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for sales, and the ability to develop and implement effective strategies to achieve business goals.
Key Responsibilities:
- Monitor team performance and provide coaching and feedback to improve results.
- Collaborate with BDC Manager and other departments to ensure a seamless customer experience.
- Help create and maintain a positive and motivating work environment.
- Handle escalated customer inquiries and resolve issues effectively.
- Prepare regular reports on team performance and sales activities for management.
Requirements:Skills and Qualifications:
- Proven experience in a sales leadership role, preferably in a BDC or automotive environment.
- Strong understanding of sales processes and customer relationship management.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve high performance.
- Proficient in using CRM software and sales analytics tools.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. If you are a dynamic leader with a passion for sales, we encourage you to apply and join our team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.