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Bdc Team Lead Jobs (NOW HIRING)

Victory Layne Chevrolet

BDC Representative

Fort Myers, FL · On-site

$20/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...

Ron Tirapelli Ford

BDC Manager

Joliet, IL · On-site

$70K - $110K/yr

Responsibilities Lead and manage the daily operations of the BDC team, ensuring high levels of productivity and customer satisfaction. Develop and implement strategies to generate qualified leads for ...

Ron Tirapelli Ford

BDC Manager

Shorewood, IL · On-site

$70K - $110K/yr

As our BDC Manager, you'll be the guiding force behind our lead generation and customer engagement efforts. Youll have the exciting opportunity to shape our BDC's success, mentor a fantastic team ...

Loganville Ford

BDC Manager

Loganville, GA

You will oversee the BDC team to ensure every lead--whether via phone, email, or chat--is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...

Loganville Ford

BDC Manager

Loganville, GA · On-site

You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...

Ferris Automall

BDC Agent

New Philadelphia, OH

$14 - $18.50/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...

Victory Layne Chevrolet

BDC Representative

Fort Myers, FL · On-site

$20/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...

Toyota of Olympia

Service BDC Manager

Tumwater, WA · On-site

$25 - $35/hr

Lead, coach, and develop the Service BDC team to maximize performance, appointment show rates, customer satisfaction, and retention * Oversee daily operations of the Service BDC department including ...

Loganville Ford

BDC Manager

Loganville, GA

You will oversee the BDC team to ensure every lead--whether via phone, email, or chat--is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...

Hartford Toyota Superstore

BDC Manager

Hartford, CT · On-site

$65K - $100K/yr

... lead our BDC team to new heights. About the Role: As the Automotive BDC Manager, you'll play a pivotal role in overseeing the daily operations of our Business Development Center. You'll work to ...

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Bdc Team Lead information

See salary details

$41.5K

$110K

$192.5K

How much do bdc team lead jobs pay per year?

As of Aug 22, 2026, the average yearly pay for bdc team lead in the United States is $110,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is a BDC Team Lead?

BDC Team Leads, or Business Development Center Team Leads, oversee the operations of a dealership's business development center. They manage a team responsible for handling inbound and outbound customer communications, scheduling appointments, and generating sales leads. Their duties include training staff, monitoring performance metrics, implementing strategies to improve customer engagement, and ensuring the team meets sales and service goals. BDC Team Leads act as a bridge between the sales department and potential customers, playing a crucial role in driving the dealership's growth.

What are the main responsibilities of a BDC Team Lead?

A BDC (Business Development Center) Team Lead is typically responsible for overseeing a team of representatives who handle inbound and outbound customer communications, often in an automotive dealership or similar environment. The Team Lead monitors team metrics, provides regular coaching and training, and helps resolve escalated customer issues. They also play a key role in setting daily goals, tracking appointment-setting performance, and ensuring that the team maintains high levels of customer satisfaction. Collaboration with sales, service, and management teams is essential to align objectives and drive overall business growth.

What are the key skills and qualifications needed to thrive as a BDC Team Lead?

To excel as a BDC Team Lead, you need strong leadership abilities, experience in customer relationship management (CRM), and a solid understanding of sales or service processes, often supported by prior BDC or automotive industry experience. Familiarity with CRM software, phone systems, and performance tracking tools is typically required. Outstanding communication, motivational, and problem-solving skills help foster a productive team environment and deliver excellent customer service. These competencies are crucial for driving team performance, meeting sales goals, and ensuring high customer satisfaction in a competitive market.

What is the difference between Bdc Team Lead vs Bdc Representative?

AspectBdc Team LeadBdc Representative
ResponsibilitiesSupervises Bdc team, manages lead generation, ensures team targets are metHandles customer inquiries, schedules appointments, and qualifies leads
Required CredentialsHigh school diploma, experience in sales or customer service, leadership skillsHigh school diploma or equivalent, strong communication skills, sales experience
Work EnvironmentOffice setting, team management, collaborativeOffice or dealership environment, customer-facing, fast-paced
Industry UsageCommon in automotive dealerships, sales teamsCommon in automotive sales, customer service roles

The Bdc Team Lead oversees and manages the Bdc team, focusing on leadership and team targets, while the Bdc Representative primarily handles customer interactions and lead qualification. Both roles require customer service skills and industry knowledge, but the Team Lead has additional responsibilities in supervision and strategy.

More about Bdc Team Lead jobs

What job categories do people searching Bdc Team Lead jobs look for?

The top searched job categories for Bdc Team Lead jobs are:

Infographic showing various Bdc Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $110,043 per year, or $52.9 per hour.

SALES BDC TEAM LEADER APPRENTICE

Nelson Mazda Murfreesboro

Murfreesboro, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

SALES BDC TEAM LEADER APPRENTICE

Nelson Mazda Murfreesboro | Murfreesboro, TN

BUILD YOUR SALES & LEADERSHIP CAREER WITH US

Nelson Mazda is looking for a Sales BDC Team Leader Apprentice who wants to learn how to lead people, drive performance, create an exceptional customer experience, and ultimately complete the entire vehicle sale independently.

This is a unique opportunity designed for a recent college graduate or high-potential individual who wants to build a career in sales and leadership.

No automotive dealership experience is required—and we prefer candidates who are new to the dealership business. We will teach you the automotive business from the ground up.

We're looking for someone who is coachable, accountable, competitive, curious, and ready to learn.

WHAT YOU'LL LEARN

As a Sales BDC Team Leader Apprentice, you will receive hands-on training in BDC leadership, automotive sales, vehicle appraisal, deal structure, finance, and the complete sales process.

You will learn how to:

  • Lead daily BDC operations and team activities.
  • Coach and develop BDC representatives.
  • Monitor calls, texts, emails, leads, appointments, and follow-up activity.
  • Track appointments, show rates, closing ratios, and sales results.
  • Conduct daily team huddles and performance meetings.
  • Train team members on phone, text, email, and appointment-setting skills.
  • Review CRM activity and ensure proper lead follow-up.
  • Work with Sales Management and Client Advisors to create a seamless customer experience.
  • Learn the complete vehicle sales process from initial customer contact through delivery.
  • Conduct needs analysis, vehicle presentations, and test drives.
  • Learn how to structure and present a vehicle deal.
  • Learn how to overcome objections and earn the customer's business.
  • Learn how to properly appraise a customer's trade-in vehicle.
  • Learn how to evaluate vehicle condition, equipment, market data, and trade value.
  • Learn how to quote transportation costs and coordinate vehicle transportation.
  • Learn how to calculate and present payment options.
  • Learn how to submit a complete credit application and deal to the appropriate lender.
  • Learn how to work with lenders and understand the approval process.
  • Learn how to complete and present a finance menu with the customer.
  • Learn the fundamentals of F&I products, finance terms, lender requirements, and compliance.
  • Complete the entire vehicle sale without the assistance of a Sales Team Leader.
  • Manage the customer experience from the initial lead all the way through delivery.
  • Help onboard and train new BDC team members.
  • Provide one-on-one coaching and performance feedback.
  • Learn how to establish expectations and hold team members accountable.
  • Develop leadership, communication, sales, and problem-solving skills.
LEARN THE ENTIRE DEAL

This apprenticeship is designed to teach you every part of the automotive sales process.

Generate the Opportunity
Work leads, communicate with customers, set appointments, and create showroom traffic.

Sell the Vehicle
Understand customer needs, demonstrate vehicles, present value, overcome objections, and earn the customer's business.

Appraise the Trade
Learn how to properly evaluate a customer's vehicle, understand its condition and equipment, research market values, and develop a proper appraisal.

Structure the Deal
Learn how to put together the complete transaction, including vehicle pricing, trade values, taxes, fees, financing, and payment options.

Transportation
Learn how to quote and coordinate vehicle transportation, including understanding transportation costs and presenting those costs accurately to the customer.

Finance & Lender Process
Learn how to prepare and submit a complete deal to a lender, understand lender requirements and approvals, and work through the financing process.

Finance Menu
Learn how to properly complete and present a finance menu, explain available products and options, and help the customer understand their choices.

Complete the Deal
Learn how to take ownership of the transaction and complete the entire sale without relying on a Sales Team Leader for assistance.

Deliver the Vehicle
Learn how to ensure the customer has a smooth, professional delivery experience and understands their vehicle and ownership experience.

WHO WE'RE LOOKING FOR

College graduate preferred.

We are especially interested in candidates who have demonstrated leadership, initiative, achievement, or competitive drive through school, athletics, internships, organizations, or previous employment.

We're looking for someone who:

  • Is ambitious and wants to build a career.
  • Has a strong work ethic and sense of urgency.
  • Is comfortable communicating with customers and employees.
  • Is competitive and motivated by goals.
  • Is highly organized and detail-oriented.
  • Is coachable and willing to accept feedback.
  • Can hold themselves and others accountable.
  • Enjoys helping other people succeed.
  • Is comfortable learning new technology and CRM systems.
  • Has a positive attitude and professional presence.
  • Wants a long-term career in sales and leadership.
  • Is willing to learn a business from the ground up.
NO DEALERSHIP EXPERIENCE REQUIRED

In fact, dealership experience is not what we're looking for.

We want to find someone with the right mindset and potential, then teach them our process.

If you've recently graduated from college and are looking for a career where your performance, leadership ability, and work ethic can directly impact your future, this could be the opportunity for you.

THE NELSON DIFFERENCE

At Nelson Mazda, our philosophy is simple:

One Price. One Person. No Games.

We believe in treating customers and employees with honesty, respect, and professionalism. Our leaders are expected to set the example and create an environment where people can grow.

WHAT WE OFFER
  • Competitive compensation
  • Paid training and leadership development
  • Health, dental, and vision insurance
  • 401(k) with company match up to 6%
  • Paid time off
  • Paid holidays
  • Volunteer time off
  • Career advancement opportunities
  • Ongoing sales and leadership training
  • Closed Sundays
  • Professional, team-oriented work environment
THE OPPORTUNITY

This isn't simply a BDC position.

It's an opportunity to learn the business from the ground up, master the sales process, appraise vehicles, structure deals, submit deals to lenders, complete finance menus, understand transportation, develop leadership skills, and earn the opportunity to lead.

If you're looking for a career where you can grow from:

Sales BDC Team Leader Apprentice → Sales BDC Team Leader → Sales Leader

we'd like to meet you.

Apply today and start building your career with Nelson Mazda Murfreesboro.

Nelson Mazda Murfreesboro
One Price. One Person. No Games.

*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply