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Bdc Team Lead Jobs (NOW HIRING)

Delavan Holdings

BDC Manager

Sycamore, IL · On-site

Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team. You ...

Tasca Automotive Group

BDC Manager

North Bergen, NJ

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and ... manage lead management systems, CRM tools, and sales software. - Analyze sales data and market ...

Bean Automotive Group

Service Concierge Team Lead

Miami, FL · On-site

$15.25 - $20/hr

In this new role, the Service BDC Team Lead will monitor the interactions between all the service-based communications between the dealership and its customers. Essential Functions: * Overseeing the ...

KENDALL IMPORTS MASTER

Service Concierge Team Lead

Miami, FL · On-site

$15.25 - $20/hr

In this new role, the Service BDC Team Lead will monitor the interactions between all the service-based communications between the dealership and its customers. Essential Functions: * Overseeing the ...

Tasca Automotive Group

BDC Manager

North Bergen, NJ

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and ... manage lead management systems, CRM tools, and sales software. - Analyze sales data and market ...

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX

Proven success leading a dealership BDC team * Strong understanding of CRM platforms and lead management processes * Experience with internet sales, digital retailing, and customer follow-up ...

Chevrolet of Troy

Bdc Manager

Troy, OH · On-site

$45K - $60K/yr

Opportunity to lead and grow a high-volume BDC team * A strong customer reputation * The resources and customer volume of the largest-volume Chevrolet store in Dayton * Career growth opportunities ...

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX · On-site

Proven success leading a dealership BDC team * Strong understanding of CRM platforms and lead management processes * Experience with internet sales, digital retailing, and customer follow-up ...

Harr Motor Group

Sales BDC Supervisor

Worcester, MA · On-site

$60/hr

Prior experience in a BDC supervisory, team lead, or sales coordination role preferred * Strong leadership, coaching, and team accountability skills * Excellent verbal and written communication ...

Victory Layne Chevrolet

BDC Representative

Fort Myers, FL · On-site

$20/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...

Ron Tirapelli Ford

BDC Manager

Joliet, IL · On-site

$70K - $110K/yr

Responsibilities Lead and manage the daily operations of the BDC team, ensuring high levels of productivity and customer satisfaction. Develop and implement strategies to generate qualified leads for ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...

Lithia Motors, Inc.

BDC Representative

Anaheim, CA · On-site

$18/hr

Join our newly established Sales BDC team and help shape the future of our dealership. * High Lead Count: Access to 1,500 - 2,000 customer leads a month will allow you to increase your earning ...

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Bdc Team Lead information

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$41.5K

$110K

$192.5K

How much do bdc team lead jobs pay per year?

As of Sep 14, 2026, the average yearly pay for bdc team lead in the United States is $110,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is a BDC Team Lead?

BDC Team Leads, or Business Development Center Team Leads, oversee the operations of a dealership's business development center. They manage a team responsible for handling inbound and outbound customer communications, scheduling appointments, and generating sales leads. Their duties include training staff, monitoring performance metrics, implementing strategies to improve customer engagement, and ensuring the team meets sales and service goals. BDC Team Leads act as a bridge between the sales department and potential customers, playing a crucial role in driving the dealership's growth.

What are the main responsibilities of a BDC Team Lead?

A BDC (Business Development Center) Team Lead is typically responsible for overseeing a team of representatives who handle inbound and outbound customer communications, often in an automotive dealership or similar environment. The Team Lead monitors team metrics, provides regular coaching and training, and helps resolve escalated customer issues. They also play a key role in setting daily goals, tracking appointment-setting performance, and ensuring that the team maintains high levels of customer satisfaction. Collaboration with sales, service, and management teams is essential to align objectives and drive overall business growth.

What are the key skills and qualifications needed to thrive as a BDC Team Lead?

To excel as a BDC Team Lead, you need strong leadership abilities, experience in customer relationship management (CRM), and a solid understanding of sales or service processes, often supported by prior BDC or automotive industry experience. Familiarity with CRM software, phone systems, and performance tracking tools is typically required. Outstanding communication, motivational, and problem-solving skills help foster a productive team environment and deliver excellent customer service. These competencies are crucial for driving team performance, meeting sales goals, and ensuring high customer satisfaction in a competitive market.

What is the difference between Bdc Team Lead vs Bdc Representative?

AspectBdc Team LeadBdc Representative
ResponsibilitiesSupervises Bdc team, manages lead generation, ensures team targets are metHandles customer inquiries, schedules appointments, and qualifies leads
Required CredentialsHigh school diploma, experience in sales or customer service, leadership skillsHigh school diploma or equivalent, strong communication skills, sales experience
Work EnvironmentOffice setting, team management, collaborativeOffice or dealership environment, customer-facing, fast-paced
Industry UsageCommon in automotive dealerships, sales teamsCommon in automotive sales, customer service roles

The Bdc Team Lead oversees and manages the Bdc team, focusing on leadership and team targets, while the Bdc Representative primarily handles customer interactions and lead qualification. Both roles require customer service skills and industry knowledge, but the Team Lead has additional responsibilities in supervision and strategy.

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Infographic showing various Bdc Team Lead job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $110,043 per year, or $52.9 per hour.

BDC Manager

Sycamore, IL • On-site

Delavan Holdings
See more jobs at Delavan Holdingsexternal

Full-time

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
Drive Results. Lead a Winning Team. Make Your Mark. Kunes Auto Group is looking for a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our Sycamore Hyundai dealership BDC team.
You'll manage inbound and outbound calls, internet leads, and equity mining efforts-all while creating a positive, productive, and professional work environment. This is a hands-on leadership role that directly impacts store performance and customer experience.
What You'll Do:
  • Lead and develop the BDC team-hiring, coaching, and motivating reps
  • Handle all incoming sales and service calls (when applicable)
  • Monitor call recordings and coach for quality and effectiveness
  • Manage internet leads and dealership CRM manifest follow-up
  • Make outbound prospecting and appointment reminder calls
  • Oversee no-show follow-ups, CSI calls, and service drive opportunities
  • Collaborate with Sales Managers and GMs on showroom traffic and strategy
  • Review and approve bonus/commission numbers for reps

Requirements
What You Bring:
  • 3+ Auto Sales Management Required
  • Prior experience in BDC Management is strongly preferred
  • Strong communication, organization, and team leadership skills
  • Proven ability to coach, motivate, and hold a team accountable
  • Comfortable working with CRMs, lead management systems, and dealership tools

Perks & Benefits:
  • Competitive pay with performance bonuses
  • Full benefits package
  • Growing company with internal promotion opportunities
  • Work in a fast-paced, team-first dealership environment

Compensation:
  • 140K+ per year

Ready to lead a high-impact team and grow your automotive career? Apply now and let's talk.

Apply