BDC Manager
Loganville, GA · On-site
You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...
BDC Manager
Loganville, GA · On-site
You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...
BDC Agent
New Philadelphia, OH · On-site
$14 - $18.50/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
BDC Agent
New Philadelphia, OH · On-site
$14 - $18.50/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
BDC Agent
$14 - $18.50/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
Quick apply
BDC Agent
$14 - $18.50/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
BDC Representative
Anaheim, CA · On-site
$18/hr
Join our newly established Sales BDC team and help shape the future of our dealership. * High Lead Count: Access to 1,500 - 2,000 customer leads a month will allow you to increase your earning ...
BDC Representative
Anaheim, CA · On-site
$18/hr
Join our newly established Sales BDC team and help shape the future of our dealership. * High Lead Count: Access to 1,500 - 2,000 customer leads a month will allow you to increase your earning ...
Automotive BDC Manager
Wheeling, IL · On-site
$70K - $90K/yr
Lead and manage the daily operations of the BDC team, ensuring high levels of productivity and customer satisfaction. * Train, coach, and mentor BDC representatives to enhance their performance and ...
Automotive BDC Manager
Wheeling, IL · On-site
$70K - $90K/yr
Lead and manage the daily operations of the BDC team, ensuring high levels of productivity and customer satisfaction. * Train, coach, and mentor BDC representatives to enhance their performance and ...
BDC Representative
Fort Myers, FL · On-site
$20/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...
BDC Representative
Fort Myers, FL · On-site
$20/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...
You will oversee the BDC team to ensure every lead--whether via phone, email, or chat--is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...
Quick apply
You will oversee the BDC team to ensure every lead--whether via phone, email, or chat--is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...
BDC Representative
Fort Myers, FL · On-site
$20/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...
Quick apply
BDC Representative
Fort Myers, FL · On-site
$20/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Stay informed about new products, features, accessories, etc ...
You will oversee the BDC team to ensure every lead--whether via phone, email, or chat--is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...
You will oversee the BDC team to ensure every lead--whether via phone, email, or chat--is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic ...
Service BDC Manager
Tumwater, WA · On-site
$25 - $35/hr
Lead, coach, and develop the Service BDC team to maximize performance, appointment show rates, customer satisfaction, and retention * Oversee daily operations of the Service BDC department including ...
Service BDC Manager
Tumwater, WA · On-site
$25 - $35/hr
Lead, coach, and develop the Service BDC team to maximize performance, appointment show rates, customer satisfaction, and retention * Oversee daily operations of the Service BDC department including ...
Sales BDC Manager
Tinley Park, IL · On-site
$120K - $150K/yr
As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic ...
Quick apply
Sales BDC Manager
Tinley Park, IL · On-site
$120K - $150K/yr
As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic ...
Sales BDC Manager
Tinley Park, IL · On-site
As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic ...
Sales BDC Manager
Tinley Park, IL · On-site
As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic ...
BDC Manager
Hartford, CT · On-site
$65K - $100K/yr
... lead our BDC team to new heights. About the Role: As the Automotive BDC Manager, you'll play a pivotal role in overseeing the daily operations of our Business Development Center. You'll work to ...
BDC Manager
Hartford, CT · On-site
$65K - $100K/yr
... lead our BDC team to new heights. About the Role: As the Automotive BDC Manager, you'll play a pivotal role in overseeing the daily operations of our Business Development Center. You'll work to ...
Sales BDC Manager
Tinley Park, IL · On-site
$120K - $150K/yr
As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic ...
Sales BDC Manager
Tinley Park, IL · On-site
$120K - $150K/yr
As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic ...
BDC Manager
Troy, OH · On-site
... Center team to ensure exceptional customer service and efficient lead management, driving ... Coach and mentor BDC team members to enhance their performance and professional development.
BDC Manager
Troy, OH · On-site
... Center team to ensure exceptional customer service and efficient lead management, driving ... Coach and mentor BDC team members to enhance their performance and professional development.
Lead, train, and motivate the BDC team to achieve performance targets. * Develop and implement effective lead-generation strategies to drive sales and service appointments. * Monitor and analyze BDC ...
Lead, train, and motivate the BDC team to achieve performance targets. * Develop and implement effective lead-generation strategies to drive sales and service appointments. * Monitor and analyze BDC ...
BDC Manager
Troy, OH · On-site
... Center team to ensure exceptional customer service and efficient lead management, driving ... Coach and mentor BDC team members to enhance their performance and professional development.
BDC Manager
Troy, OH · On-site
... Center team to ensure exceptional customer service and efficient lead management, driving ... Coach and mentor BDC team members to enhance their performance and professional development.
Automotive Sales BDC Manager - Remote
Battle Creek, MI · On-site
$75K - $100K/yr
Onboard, train and develop BDC team members with a focus on empathy, productivity, and communication excellence. * Lead daily virtual stand-ups, weekly one-on-one coaching sessions, and monthly ...
Quick apply
Automotive Sales BDC Manager - Remote
Battle Creek, MI · On-site
$75K - $100K/yr
Onboard, train and develop BDC team members with a focus on empathy, productivity, and communication excellence. * Lead daily virtual stand-ups, weekly one-on-one coaching sessions, and monthly ...
Service BDC Representative
Elgin, IL · On-site
$14.75 - $19.75/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
Service BDC Representative
Elgin, IL · On-site
$14.75 - $19.75/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
Service BDC Representative
Elgin, IL · On-site
$14.75 - $19.75/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
Service BDC Representative
Elgin, IL · On-site
$14.75 - $19.75/hr
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles * Conduct sales department service tours * Stay informed about ...
Bdc Team Lead information
See salary details
$41.5K - $55.2K
17% of jobs
$62.8K is the 25th percentile. Wages below this are outliers.
$55.2K - $69K
15% of jobs
$69K - $82.7K
3% of jobs
$82.7K - $96.4K
11% of jobs
The median wage is $101.2K / yr.
$96.4K - $110.1K
14% of jobs
$110.1K - $123.9K
11% of jobs
$123.9K - $137.6K
5% of jobs
$138.2K is the 75th percentile. Wages above this are outliers.
$137.6K - $151.3K
6% of jobs
$151.3K - $165K
5% of jobs
$165K - $178.8K
4% of jobs
$178.8K - $192.5K
9% of jobs
$41.5K
$110K
$192.5K
How much do bdc team lead jobs pay per year?
As of Sep 13, 2026, the average yearly pay for bdc team lead in the United States is $110,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What is a BDC Team Lead?
BDC Team Leads, or Business Development Center Team Leads, oversee the operations of a dealership's business development center. They manage a team responsible for handling inbound and outbound customer communications, scheduling appointments, and generating sales leads. Their duties include training staff, monitoring performance metrics, implementing strategies to improve customer engagement, and ensuring the team meets sales and service goals. BDC Team Leads act as a bridge between the sales department and potential customers, playing a crucial role in driving the dealership's growth.
What are the main responsibilities of a BDC Team Lead?
A BDC (Business Development Center) Team Lead is typically responsible for overseeing a team of representatives who handle inbound and outbound customer communications, often in an automotive dealership or similar environment. The Team Lead monitors team metrics, provides regular coaching and training, and helps resolve escalated customer issues. They also play a key role in setting daily goals, tracking appointment-setting performance, and ensuring that the team maintains high levels of customer satisfaction. Collaboration with sales, service, and management teams is essential to align objectives and drive overall business growth.
What are the key skills and qualifications needed to thrive as a BDC Team Lead?
To excel as a BDC Team Lead, you need strong leadership abilities, experience in customer relationship management (CRM), and a solid understanding of sales or service processes, often supported by prior BDC or automotive industry experience. Familiarity with CRM software, phone systems, and performance tracking tools is typically required. Outstanding communication, motivational, and problem-solving skills help foster a productive team environment and deliver excellent customer service. These competencies are crucial for driving team performance, meeting sales goals, and ensuring high customer satisfaction in a competitive market.
What is the difference between Bdc Team Lead vs Bdc Representative?
| Aspect | Bdc Team Lead | Bdc Representative |
|---|---|---|
| Responsibilities | Supervises Bdc team, manages lead generation, ensures team targets are met | Handles customer inquiries, schedules appointments, and qualifies leads |
| Required Credentials | High school diploma, experience in sales or customer service, leadership skills | High school diploma or equivalent, strong communication skills, sales experience |
| Work Environment | Office setting, team management, collaborative | Office or dealership environment, customer-facing, fast-paced |
| Industry Usage | Common in automotive dealerships, sales teams | Common in automotive sales, customer service roles |
The Bdc Team Lead oversees and manages the Bdc team, focusing on leadership and team targets, while the Bdc Representative primarily handles customer interactions and lead qualification. Both roles require customer service skills and industry knowledge, but the Team Lead has additional responsibilities in supervision and strategy.
More about Bdc Team Lead jobs
What are popular job titles related to Bdc Team Lead jobs?
For Bdc Team Lead jobs, the most frequently searched job titles are:
BDC Manager
Loganville, GA • On-site
Loganville Ford
Full-time
Medical, Dental, Vision
Re-posted 6 days ago
Job description
Position Overview
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead-whether via phone, email, or chat-is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
- Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.
- Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.
- Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:
- Lead-to-Appointment Ratio
- Appointment Show Rate
- Appointment-to-Sale Conversion
- Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.
- Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.
- Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).
- Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).
- Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.
- Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.
- Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.
- Education: High School Diploma required; Bachelor's degree in Business or Marketing is a plus.
- Competitive pay plus performance-based monthly bonuses.
- Comprehensive benefits package (Health, Dental, Vision).
- Employee discounts on vehicles, parts, and service.
- Professional development and career advancement opportunities within a growing dealership.
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).