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Hyundai Call Center Jobs (NOW HIRING)

Previous experience in BDC, call center, or automotive sales is preferred but not required. If you're ready to join a dynamic team and take your career to the next level, apply today at Hyundai of ...

Join a Winning Team at Arapahoe Hyundai A True CAREER Opportunity! Extensive advancement ... Prior automotive sales or retail experience, customer service, call center, or business development ...

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BDC and Call Center/telemarketing experience is a huge plus! We are seeking candidates with the ... South Charlotte Hyundai Pineville, NC *see dealer for details Submit your resume / work / education ...

Join a Winning Team at Arapahoe Hyundai A True CAREER Opportunity! Extensive advancement ... Prior automotive sales or retail experience, customer service, call center, or business development ...

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Hyundai Call Center information

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$17

$25

How much do hyundai call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for hyundai call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a Hyundai call center, and how are they supported in overcoming them?

Hyundai Call Center agents often encounter challenges such as handling high call volumes, addressing complex customer concerns, and staying updated with the latest product information. To support agents, Hyundai typically provides comprehensive onboarding, ongoing training, and access to knowledge bases and escalation procedures. Team leads and supervisors are available to offer guidance, and regular team meetings foster a collaborative environment where agents can share best practices and solutions.

What are the key skills and qualifications needed to thrive as a Hyundai call center representative, and why are they important?

To thrive as a Hyundai Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, multi-line phone systems, and sometimes knowledge of Hyundai products or services is typically required. Excellent communication, patience, and active listening are crucial soft skills for handling customer inquiries and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the positive reputation of the Hyundai brand.

What is a Hyundai call center representative?

Hyundai Call Center representatives are customer service professionals who handle inquiries, concerns, and requests from Hyundai customers over the phone, email, or online chat. Their duties include providing information about Hyundai vehicles, scheduling service appointments, assisting with warranty or recall issues, and resolving customer complaints. They act as the main point of contact between the company and its customers, ensuring a positive experience and maintaining Hyundai's reputation for quality service.

What is the difference between Hyundai Call Center vs Hyundai Customer Service Representative?

AspectHyundai Call CenterHyundai Customer Service Representative
Primary RoleHandle inbound/outbound calls, provide information, resolve issuesAssist customers via phone, email, or chat, address inquiries and complaints
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-focused, interactive
Required SkillsCommunication, problem-solving, basic technical knowledgeCustomer service skills, communication, patience

Hyundai Call Center roles focus on managing large volumes of calls and technical support, while Hyundai Customer Service Representatives provide personalized assistance to customers. Both roles require strong communication skills and are essential in Hyundai's customer support operations, but they differ mainly in scope and daily tasks.

More about Hyundai Call Center jobs
What cities are hiring for Hyundai Call Center jobs? Cities with the most Hyundai Call Center job openings:
What states have the most Hyundai Call Center jobs? States with the most job openings for Hyundai Call Center jobs include:
What job categories do people searching Hyundai Call Center jobs look for? The top searched job categories for Hyundai Call Center jobs are:
Infographic showing various Hyundai Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Business Development Coordinator

Kansas City Hyundai

Merriam, KS

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 hours ago


Job description

BDC Representative (Business Development Center)

Kansas City Hyundai – Merriam, KS

Are you a great communicator who loves helping people? Do you thrive on the phone and enjoy turning conversations into appointments?

Kansas City Hyundai is looking for an energetic, motivated BDC Representative to join our growing team. This is a phone-based sales and customer service position where your primary responsibility is building relationships, setting appointments, and creating an exceptional customer experience.

If you have a positive attitude, strong communication skills, and understand that how you say something is just as important as what you say, we want to meet you.

What You'll Do
  • Answer inbound sales inquiries with professionalism and enthusiasm.
  • Make outbound calls to customers regarding sales opportunities, internet leads, unsold showroom visits, and previous customers.
  • Follow up with customers through phone calls, text messages, and email.
  • Set quality appointments for our sales team.
  • Listen to customer needs and help guide them toward the right solution.
  • Maintain accurate customer records and follow-up schedules in our CRM.
  • Meet daily activity and appointment goals while delivering an outstanding customer experience.
What We're Looking For
  • Outstanding verbal and written communication skills.
  • A friendly, energetic personality with a positive attitude.
  • Excellent phone skills with strong tonality and active listening abilities.
  • Ability to build rapport quickly and overcome objections professionally.
  • Self-motivated, organized, and goal-oriented.
  • Comfortable using computers, texting platforms, and CRM software.
  • Previous BDC, call center, customer service, or automotive experience is a plus—but we'll train the right person with the right attitude.
Why Join Kansas City Hyundai?

At Kansas City Hyundai, we don't just hire employees—we invest in careers. We believe in promoting from within and helping our team members reach their full potential. You'll work in a positive, fast-paced environment where your hard work is recognized and your success is celebrated.

Benefits
  • Competitive hourly pay plus performance bonuses.
  • Weekly pay.
  • 3 weeks of paid vacation after your first year.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Ongoing training and professional development.
  • Advancement opportunities throughout our growing organization.

If you're looking for a career where your communication skills can make a real impact and you want to be part of a dealership that values its employees as much as its customers, apply today and join the Kansas City Hyundai family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.