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Bdc Automotive Training Jobs (NOW HIRING)

Honda of Pasadena

Sales BDC Specialist

Pasadena, CA · On-site

Prior BDC, automotive sales, call center, or customer service experience preferred but not required ... Paid training and ongoing coaching. * Medical, dental, and vision insurance. * 401(k) retirement ...

White Plains Honda

Automotive BDC Manager

White Plains, NY · On-site

$120K - $130K/yr

Assist with training sales and BDC staff on e-Sales office functions.Communicate effectively with ... QualificationsPrevious experience working in an automotive dealership is required.Proven sales ...

VIP Automotive Group

BDC Representative

Levittown, NY · On-site

$45K - $80K/yr

No automotive dealership experience required -- paid training provided! If you enjoy talking with ... WHAT DOES A BDC REPRESENTATIVE DO? As a Client Relations / BDC Representative , you'll be ...

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Bdc Automotive Training information

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How much do bdc automotive training jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bdc automotive training in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is BDC automotive training?

BDC automotive training refers to the specialized instruction provided to Business Development Center (BDC) employees in automotive dealerships. This training focuses on teaching staff how to handle inbound and outbound customer communications, schedule service appointments, follow up on leads, and provide excellent customer service. BDC training often covers phone skills, CRM usage, email etiquette, and sales techniques specific to the automotive industry. The goal is to improve customer retention, increase sales opportunities, and ensure a smooth flow of information between the dealership and its customers.

What are the key skills and qualifications needed to thrive as a BDC automotive trainer?

To thrive as a BDC Automotive Trainer, you need in-depth knowledge of automotive sales processes, customer relationship management (CRM), and industry best practices, often supported by previous dealership or call center experience. Familiarity with dealership management systems (DMS), CRM platforms, and training certification programs is typically required. Excellent communication, motivational skills, and adaptability help trainers engage diverse learners and drive performance improvements. These competencies are crucial for ensuring BDC teams deliver effective customer service, maximize sales opportunities, and maintain high operational standards.

What are the main challenges faced by BDC automotive training specialists, and how can they effectively address them?

BDC Automotive Training specialists often face challenges such as maintaining consistent customer communication standards across the team, keeping up with evolving automotive technologies, and adapting training methods for staff with varying experience levels. To address these challenges, specialists should regularly update training content, utilize a mix of hands-on and digital learning tools, and foster a supportive environment that encourages ongoing feedback and skill development. Collaboration with sales managers and service advisors is also crucial to ensure training aligns with dealership goals and customer expectations.

What is the difference between Bdc Automotive Training vs Automotive Sales Associate?

AspectBdc Automotive TrainingAutomotive Sales Associate
CredentialsTypically requires sales or customer service experience, certification not mandatoryHigh school diploma; sales training often provided on the job
Work EnvironmentClassroom and online training settingsShowroom, dealership floor, and customer interaction
Industry UsageUsed for training individuals entering automotive sales or BDC rolesPrimary role involves direct customer sales and service

While Bdc Automotive Training focuses on preparing individuals for automotive sales and BDC roles through education, Automotive Sales Associates are the frontline employees engaging directly with customers to sell vehicles. Both roles are integral to automotive sales, but one is training-oriented, and the other is performance-oriented in a dealership setting.

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Bdc Automotive Training jobs near you
Infographic showing various Bdc Automotive Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Sales BDC Specialist

Honda of Pasadena

Pasadena, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Sales BDC RepresentativeLocation:

Pasadena, CA Dealership: Honda of Pasadena. About Honda of Pasadena: Honda of Pasadena is a high-volume, family-owned and operated Honda dealership proudly serving the greater Los Angeles area. We are committed to delivering an exceptional customer experience, supporting our community, and providing a collaborative, growth-oriented workplace for our team members. Position Summary: The Sales Business Development Center (BDC) Representative is the first point of contact for many of our customers. This role is critical to our sales success and focuses on handling inbound and outbound leads, nurturing customer relationships, and setting quality appointments for our Sales team. The ideal candidate is energetic, customer-focused, organized, and thrives in a fast-paced environment. Key Responsibilities

  • Respond promptly to inbound phone calls, internet leads, texts, and emails from prospective customers.
  • Make outbound follow-up calls to internet, phone, and showroom leads to generate appointments.
  • Schedule and confirm sales appointments and ensure a smooth handoff to the Sales team.
  • Accurately log all customer interactions and appointment outcomes in the CRM.
  • Follow up with customers after appointments or visits to maintain engagement and satisfaction.
  • Maintain strong product knowledge on Honda vehicles, dealership offerings, and current promotions.
  • Meet or exceed individual and team performance goals related to appointments, response time, and customer satisfaction.
  • Collaborate closely with Sales Managers and Sales Consultants to maximize show rates and conversions.

Qualifications

  • Prior BDC, automotive sales, call center, or customer service experience preferred but not required.
  • Excellent phone presence and written/verbal communication skills.
  • Strong organizational skills with the ability to manage multiple leads simultaneously.
  • Comfortable using computers, CRM systems, and multiple communication channels.
  • Positive attitude, high energy, and a team-oriented mindset.
  • Ability to work a flexible schedule, including evenings and weekends as needed.
  • Bilingual (Spanish, Mandarin, or Cantonese) is a plus.

What We Offer

  • Competitive hourly pay plus performance-based bonuses.
  • Paid training and ongoing coaching.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and vacation.
  • Employee vehicle purchase and service discounts.
  • Opportunities for career growth and advancement within the dealership.
  • A fun, supportive, and professional work environment.

Equal Opportunity Employer: Honda of Pasadena is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of pre-employment screening, including background and motor vehicle record checks.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Automotive BDC: 1 year (Required)

Ability to Commute:

  • Pasadena, CA 91107 (Required)

Ability to Relocate:

  • Pasadena, CA 91107: Relocate before starting work (Required)

Work Location: In person

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