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Bdc Associate Jobs (NOW HIRING)

Coad Family of Dealerships

BDC Associate

Paducah, KY

$40K - $48K/yr

Automotive BDC Associate (Business Development Center) * Location: Paducah, KY * Job Type: Full-Time / Part-Time * Experience Level: Entry to Mid-Level About Us At Coad Toyota Paducah , we deliver a ...

NYLE MAXWELL OF KILLEEN LLC

BDC Associate

Killeen, TX · On-site

$40K - $55K/yr

As a BDC Associate, you'll play a key role in the automotive sales processes. BDC Associates are responsible for the generation, development, and retention of sales business at every customer touch ...

Plantation Ford

BDC Associate

Plantation, FL

$44K - $60K/yr

BDC Director Job Status: Full-Time Position Summary/Duties: Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the ...

VW Audi of Chattanooga

SERVICE BDC ASSOCIATE

Chattanooga, TN · On-site

$38K - $52K/yr

The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service ...

Plantation Ford

BDC Associate

Plantation, FL · On-site

$42K - $58K/yr

BDC Director Job Status: Full-Time Position Summary/Duties: Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the ...

VW Audi of Chattanooga

SERVICE BDC ASSOCIATE

Chattanooga, TN · On-site

$38K - $52K/yr

The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service ...

Son's Automotive Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda ...

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda ...

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS ...

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Bdc Associate information

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$29K

$55.8K

$92K

How much do bdc associate jobs pay per year?

As of Jul 16, 2026, the average yearly pay for bdc associate in the United States is $55,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality interactions helps generate leads and appointments, and agents often use CRM tools to manage their outreach efficiently.

How does BDC get paid?

A BDC Associate typically earns a combination of a base salary and commissions or bonuses based on performance metrics such as lead conversions or sales. Compensation structures can vary by dealership and may include incentives for meeting specific goals, often supplemented by benefits like health insurance and paid time off.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What skills are BDC looking for?

A BDC Associate typically needs strong communication and customer service skills, proficiency in CRM software, and the ability to handle multiple tasks efficiently. Knowledge of automotive sales processes and basic computer skills are also important for success in this role.
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Bdc Associate jobs near you
Automotive BDC Associate

Automotive BDC Associate

Sheehy Auto Stores (VINCO)

Chantilly, VA • On-site

$15.50 - $20.75/hr

Full-time

Posted 16 days ago

Job description

Sell My Car BDC Associate
Sheehy Auto Stores | 2024 & 2025 Top Workplace
Are you competitive? Motivated by goals? Driven by performance pay?
Sheehy Auto Stores is looking for a high-performing BDC Associate to take full ownership of our Sell My Car campaign leads. This is a fast-paced, high-activity role built for someone who thrives on outbound calls, sets appointments with confidence, and wants to earn based on results.
If you bring the energy, discipline, and drive, the opportunity is here.
What You'll Own
  • 100% of Sell My Car campaign leads for assigned stores
  • 100+ outbound calls daily (plus texts & emails)
  • Converting leads into confirmed appraisal appointments
  • Overcoming objections and creating urgency
  • Logging all activity in CRM with precision
  • Driving vehicles acquired from campaign opportunities

What It Takes to Win
  • Strong, confident phone presence
  • Comfort with high-volume outbound calling
  • Competitive mindset and goal-focused attitude
  • Coachable and process-driven
  • Organized and disciplined follow-up
  • CRM experience preferred (automotive a plus)
  • Valid driver's license
  • Ability to pass background screening, MVR, and drug test
  • Authorized to work in the U.S.

What You Get
  • Base pay + aggressive performance bonuses
  • Incentives tied directly to appointments shown & vehicles acquired
  • Full-time structured schedule
  • Real growth path within Vehicle Acquisition & Management

This is not a sit-back role - this is a production seat for someone ready to perform and get paid for it.
Sheehy Auto Stores is an Equal Employment Opportunity Employer.

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