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Bdc Associate Jobs (NOW HIRING)

Turnersville Kia

BDC Associate - Service

Washington, NJ · On-site

$47K - $65K/yr

Service Business Development Center (BDC) Associate Company: Turnersville Kia Schedule: Nights and Saturdays Are you a proactive communicator with a talent for building relationships? Turnersville ...

Plantation Ford

BDC Associate

Plantation, FL · On-site

$42K - $58K/yr

BDC Director Job Status: Full-Time Position Summary/Duties: Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the ...

Son's Automotive Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda ...

Bryan Honda

Service BDC Associate

Fayetteville, NC · On-site

$13.75 - $18.50/hr

Service BDC Opportunity At Bryan Honda Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Service BDC at Bryan ...

Son's Automotive Group

BDC Representative

Union City, GA · On-site

$14.50 - $19.25/hr

Automotive BDC Associate BMW of South Atlantais looking for anService BDC/Receptionist Associate for our busy service department. We treat each customer's needs with concern and have a loyal customer ...

Sons Auto Group

BDC Representative

Mcdonough, GA

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda ...

Blackstone Restaurant

BDC Finance Associate

Manhattan, NY · On-site

$110K - $150K/yr

BDC Associate Blackstone Credit & Insurance ("BXCI") is one of the world's leading credit investors. Our investments span the credit markets, including private investment grade, asset based lending ...

Sons Auto Group

BDC Representative

Union City, GA · On-site

$14.50 - $19.25/hr

Automotive BDC Associate BMW of South Atlanta is looking for an Service BDC/Receptionist Associate for our busy service department. We treat each customer's needs with concern and have a loyal ...

Sons Auto Group

BDC Representative

Union City, GA

$14.50 - $19.25/hr

Automotive BDC Associate BMW of South Atlantais looking for anService BDC/Receptionist Associate for our busy service department. We treat each customer's needs with concern and have a loyal customer ...

Bryan Honda

Service BDC Associate

Fayetteville, NC

$13.75 - $18.50/hr

Service BDC Opportunity At Bryan Honda Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Service BDC at Bryan ...

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$55.8K

$92K

How much do bdc associate jobs pay per year?

As of Jun 5, 2026, the average yearly pay for bdc associate in the United States is $55,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is a BDC Associate?

A BDC Associate, or Business Development Center Associate, typically works in automotive dealerships to handle inbound and outbound customer communications. Their main responsibilities include responding to online inquiries, setting appointments for sales or service, and following up with potential customers. BDC Associates play a key role in ensuring a positive customer experience and maximizing dealership sales opportunities. They often use customer relationship management (CRM) software to track leads and manage customer interactions. Excellent communication and organizational skills are essential for success in this role.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What cities are hiring for Bdc Associate jobs? Cities with the most Bdc Associate job openings:
What are the most commonly searched types of Bdc jobs? The most popular types of Bdc jobs are:
What states have the most Bdc Associate jobs? States with the most job openings for Bdc Associate jobs include:
Bdc Associate jobs near you
Service BDC Associate - Buena Park Honda

Service BDC Associate - Buena Park Honda

Sonic Automotive

Buena Park, CA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

113th of 140 rated car dealerships

Job description

Company Description
Buena Park Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Salary is $19.00 per Hour (may include additional compensation/bonus)
(The Service BDC Associate Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $19.00.)
Our associates are happy to work here because:
  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
Job Description
The Service BDC Associate is responsible for generating services appointments with customers that contact Buena Park Honda, via the internet. delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate services appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Cashier
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Qualifications
• Excellent verbal and written communication skills.
• Strong MS Office Suite computer skills.
• Ability to work independently and as part of a team in a fast paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.
• We offer a comprehensive benefit package, and a competitive compensation package.
Additional Information
It's time to make the most important move of your careerFrom our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.

What Sonic Automotive employees say

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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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