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Bdc Associate Jobs (NOW HIRING)

Spitzer Autoworld

BDC Associate

Saint Marys, PA · On-site

$34K - $47K/yr

As the BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers in shopping for their next vehicle. This position requires one to respond to ...

Spitzer Autoworld

BDC Associate

Saint Marys, PA · On-site

$34K - $47K/yr

As the BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers in shopping for their next vehicle. This position requires one to respond to ...

Sons Auto Group

BDC Representative

Union City, GA

$14.50 - $19.25/hr

Automotive BDC Associate BMW of South Atlantais looking for anService BDC/Receptionist Associate for our busy service department. We treat each customer's needs with concern and have a loyal customer ...

Sons Auto Group

BDC Representative

Union City, GA · On-site

$14.50 - $19.25/hr

Automotive BDC Associate BMW of South Atlanta is looking for an Service BDC/Receptionist Associate for our busy service department. We treat each customer's needs with concern and have a loyal ...

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda ...

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS ...

Orland Park Division

Service BDC Associate

Tinley Park, IL · On-site

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Orland Park Division

Service BDC Associate

Tinley Park, IL · On-site

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Bryan Honda

Service BDC Associate

Fayetteville, NC · On-site

$13.75 - $18.50/hr

We are seeking energetic individuals to join our unique and fast-paced Service BDC at Bryan Honda. This is a great opportunity to start your career in the automotive world and familiarize yourself ...

Orland Park Division

Service BDC Associate

Tinley Park, IL · On-site

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

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Bdc Associate information

See salary details

$29K

$55.8K

$92K

How much do bdc associate jobs pay per year?

As of Jun 26, 2026, the average yearly pay for bdc associate in the United States is $55,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality conversations and follow-ups is essential for lead generation and appointment setting.

How does BDC get paid?

A BDC (Business Development Center) associate typically earns a combination of base salary and commissions or bonuses based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company, and some roles may include incentives tied to customer engagement or sales targets.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What is the job description of a BDC?

A BDC (Business Development Center) Associate is responsible for managing customer inquiries, scheduling appointments, and generating leads through phone calls, emails, and online communication. They often use CRM software to track interactions and support the sales team in building customer relationships. Strong communication skills and familiarity with automotive or sales environments are typically required.
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Bdc Associate jobs near you
BDC Associate

BDC Associate

Spitzer Autoworld

Saint Marys, PA • On-site

$34K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Are you the type of person who enjoys providing a high-level of customer service? Then, Spitzer CDJR of St. Marys wants YOU, as we continue to build a team of dedicated professionals striving to learn, grow and achieve more! As the BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers in shopping for their next vehicle. This position requires one to respond to internet inquires and engage in online dialogues regarding vehicles from customers.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

  • Flexible work schedule - 5 day work week!
  • Ongoing training with Spitzer University
  • Opportunities for advancement - we love to promote from within the organization!
  • 401K with a 5% employer match
  • Medical, dental, and vision insurance
  • Generous paid time off - 80 hours after 1 year of service
  • Paid uniforms and Name Badges
  • Employee assistance program
  • Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain a basic knowledge of product line and current offers/incentives
  • Communicate professionally via Phone and Email on a regular basis with an established list of prospects (these are warm leads who submitted a request for follow up ? no cold calling, ever)
  • Monitoring and retrieving Internet leads from (our website, dealer, manufacturer and third party sites)
  • Maintain professional and outgoing demeanor with customer base to build rapport by asking engaging questions and actively listening for key concerns/motivations
  • Utilize contact management program to update customer files with proper notes of contact, emails sent, information/calls received, etc.
  • Performs other related duties as assigned

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