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Bdc Associate Jobs (NOW HIRING)

Orland Park Division

Service BDC Associate

Tinley Park, IL

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Orland Park Division

Service BDC Associate

Tinley Park, IL · On-site

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Orland Park Division

Service BDC Associate

Tinley Park, IL · On-site

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Spitzer Autoworld

Service BDC Associate

Monroeville, PA

$14.25 - $19.75/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Bryan Honda

Service BDC Associate

Fayetteville, NC · On-site

$13.75 - $18.50/hr

We are seeking energetic individuals to join our unique and fast-paced Service BDC at Bryan Honda. This is a great opportunity to start your career in the automotive world and familiarize yourself ...

Spitzer Autoworld

Service BDC Associate

Monroeville, PA

$14.25 - $19.75/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Spitzer Autoworld

Service BDC Associate

Cleveland, OH

$14 - $19.50/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Spitzer Autoworld

Service BDC Associate

Cleveland, OH

$14 - $19.50/hr

As a Service BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers regarding their vehicle and recall needs, making appointments for ...

Orland Park Division

Service BDC Associate

Tinley Park, IL

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Orland Park Division

Service BDC Associate

Tinley Park, IL

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

Orland Park Division

Service BDC Associate

Tinley Park, IL · On-site

$14.50 - $19.50/hr

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the ...

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All JobsBdc Associate Jobs

Bdc Associate information

See salary details

$29K

$55.8K

$92K

How much do bdc associate jobs pay per year?

As of Jun 25, 2026, the average yearly pay for bdc associate in the United States is $55,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality conversations and follow-ups is essential for lead generation and appointment setting.

How does BDC get paid?

A BDC (Business Development Center) associate typically earns a combination of base salary and commissions or bonuses based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company, and some roles may include incentives tied to customer engagement or sales targets.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What is the job description of a BDC?

A BDC (Business Development Center) Associate is responsible for managing customer inquiries, scheduling appointments, and generating leads through phone calls, emails, and online communication. They often use CRM software to track interactions and support the sales team in building customer relationships. Strong communication skills and familiarity with automotive or sales environments are typically required.
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Bdc Associate jobs near you

Service BDC Associate

Orland Park Division

Tinley Park, IL

$14.50 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

We are looking for a customer focused candidate to help our Service BDC team fill our shops.  This position entails scheduling appointments for our busy Service departments.  Customer service is the most important aspect of our business so if you have this special skill set, are organized and self motivated, we want you to join our team for a long term career.  

WE OFFER:

  • Paid training
  • Paid vacation
  • Medical, dental, and vision
  • 401K
  • Closed Sundays 

RESPONSIBILITIES:

  • Schedule service appointments
  • Communicate with service managers and advisors
  • Work with all departments for an extraordinary customer experience
  • Answer customer inquiries and calls when necessary

REQUIREMENTS:

  • Strong communication skills
  • Positive energy
  • Eager to improve
  • Xtime experience preferred
  • Automotive industry experience preferred
  • Team player
  • Organized
  • Self-motivated individual that thrives on goals 

Apply