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Bdc Associate Jobs in Utah (NOW HIRING)

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Bdc Associate information

See Utah salary details

$26.4K

$50.8K

$83.8K

How much do bdc associate jobs pay per year?

As of Jun 26, 2026, the average yearly pay for bdc associate in Utah is $50,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $55,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality conversations and follow-ups is essential for lead generation and appointment setting.

How does BDC get paid?

A BDC (Business Development Center) associate typically earns a combination of base salary and commissions or bonuses based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company, and some roles may include incentives tied to customer engagement or sales targets.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What is the job description of a BDC?

A BDC (Business Development Center) Associate is responsible for managing customer inquiries, scheduling appointments, and generating leads through phone calls, emails, and online communication. They often use CRM software to track interactions and support the sales team in building customer relationships. Strong communication skills and familiarity with automotive or sales environments are typically required.
What are the most commonly searched types of Bdc jobs in Utah? The most popular types of Bdc jobs in Utah are:
What cities in Utah are hiring for Bdc Associate jobs? Cities in Utah with the most Bdc Associate job openings:
Bdc Associate jobs near you

Service Department Cashier/BDC Associate

Salt Lake Valley Chevrolet

South Salt Lake, UT

$14.50 - $19.25/hr

Other

Medical, Dental, Retirement, PTO

Posted 27 days ago

Job description

Salt Lake Valley Chevrolet in West Valley and Salt Lake Valley GMC Buick in South Salt Lake are both looking to hire a customer service driven Business Development Center teammate to schedule customer appointments, route incoming phone calls, and process payments.

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments.
  • Take customer payments and invoice Service and Parts customers.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
  • Scan finalized invoices into our electronic filing system.

Benefits for Full Time Employees

  • Medical and Dental after within 90 days
  • Holiday pay after 6 months of employment
  • Vacation/PTO available at 6 months
  • 401(k) Plan with employer contribution/match after 1 year of service
  • Opportunities for advancement with multiple locations
Qualifications
  • English and Spanish Fluency preferred
  • Dependable and motivated a must
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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