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Bdc Associate Jobs in Plantation, FL (NOW HIRING)

ML Volkswagen BDC Agent

Opa Locka, FL ยท On-site

$14 - $18.50/hr

Position Summary The BDC Associate is responsible for managing customer communications and driving dealership growth by generating appointments, following up on leads, and delivering exceptional ...

Customer Care Associate

Miami, FL ยท On-site

$13.75 - $19.25/hr

BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you will be the initial point of contact for customers, ensuring their ...

Customer Care Associate

Miami, FL ยท On-site

$13.75 - $19.25/hr

BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you will be the initial point of contact for customers, ensuring their ...

Customer Care Associate

Miami, FL

$13.75 - $19.25/hr

BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you will be the initial point of contact for customers, ensuring their ...

Customer Care Associate

Miami, FL ยท On-site

$13.75 - $19.25/hr

BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you will be the initial point of contact for customers, ensuring their ...

Customer Care Associate

Miami, FL ยท On-site

$13.75 - $19.25/hr

BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you will be the initial point of contact for customers, ensuring their ...

Project Associate - CAD Drafter

Miami, FL ยท On-site

$57K - $80K/yr

Drafting, calculations, booklet preparations, BDC responses. Experience in designing components and claddings, concrete, wood, steel, etc. Risa3D is a plus. Estimated salary range for this position ...

Bdc Associate information

See Plantation, FL salary details

$28.8K

$55.4K

$91.4K

How much do bdc associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for bdc associate in Plantation, FL is $55,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $60,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in Plantation, FL?

The most popular types of Bdc jobs in Plantation, FL are:

What cities near Plantation, FL are hiring for Bdc Associate jobs?

Cities near Plantation, FL with the most Bdc Associate job openings:

ML Volkswagen BDC Agent

RT Holdings, LLC & Its Affiliates

Opa Locka, FL โ€ข On-site

$14 - $18.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday


Job description

Position SummaryThe BDC Associate is responsible for managing customer communications and driving dealership growth by generating appointments, following up on leads, and delivering exceptional service that represents the Volkswagen brand. This role plays a vital part in helping the dealership meet and surpass monthly Volkswagen performance targets while ensuring every customer interaction contributes to high survey satisfaction scores .Key ResponsibilitiesHandle inbound and outbound calls, emails, and internet leads with professionalism and accuracy.Set, confirm, and follow up on appointments for both the Sales and Service departments.Support dealership goals by actively engaging customers and promoting available Volkswagen products, services, and promotions.Maintain detailed records of customer interactions and follow-ups within the CRM system.Collaborate with Sales Managers and Service Advisors to ensure smooth transitions and exceptional customer experiences.Work diligently to meet and exceed Volkswagen's monthly performance metrics and standards.Ensure customer satisfaction surveys (CSI) are consistently positive by providing clear communication and exceptional follow-through.Assist with customer retention initiatives, dealership events, and marketing campaigns.Uphold the professional image and brand reputation of Palmetto57 Volkswagen at all times.QualificationsHigh school diploma or equivalent required; some college preferred.Minimum 1 year of experience in customer service, sales, or call center environment (automotive preferred).Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in CRM software and Microsoft Office Suite.Ability to work in a fast-paced, goal-driven environment.Bilingual (English/Spanish) strongly preferred.Positive attitude, dependable work ethic, and team-oriented mindset.Compensation & BenefitsCompetitive hourly pay plus commission/bonus structure based on performance.Health, dental, and vision insurance options.Paid time off and holidays.Employee discounts on vehicles, service, and parts.Opportunities for growth within ML Automotive Group.Additional RequirementsAll applicants are subject to a background check and pre-employment drug screening.Must have a valid driver's license with a clean driving record.About Palmetto57 VolkswagenPalmetto57 Volkswagen, part of ML Automotive Group, is committed to excellence in customer service and performance. Our success is built on teamwork, professionalism, and the drive to exceed Volkswagen's standards every month

We believe in developing our people, rewarding performance, and providing a workplace that values integrity, enthusiasm, and growth.