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Bdc Associate Jobs in Tennessee (NOW HIRING)

VW Audi of Chattanooga

SERVICE BDC ASSOCIATE

Chattanooga, TN · On-site

$38K - $52K/yr

The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service ...

VW Audi of Chattanooga

SERVICE BDC ASSOCIATE

Chattanooga, TN · On-site

$38K - $52K/yr

The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service ...

Freeland Chevy Superstore

Automotive BDC Associate

Antioch, TN · On-site

$14.50 - $19.25/hr

Freeland Auto is looking for passionate and motivated BDC Representative. We are not just any ordinary dealership; we are a family-owned business where we stand behind our moto "Where People Matter"

Freeland Chevy Superstore

Automotive BDC Associate

Antioch, TN · On-site

$14.50 - $19.25/hr

Freeland Auto is looking for passionate and motivated BDC Representative. We are not just any ordinary dealership; we are a family-owned business where we stand behind our moto "Where People Matter"

Freeland Chevy Superstore

Automotive BDC Associate

Antioch, TN · On-site

$14.50 - $19.25/hr

Freeland Auto is looking for passionate and motivated BDC Representative. We are not just any ordinary dealership; we are a family-owned business where we stand behind our moto "Where People Matter"

Nashville Nissan

Sales BDC Representative

Nashville, TN

$14.50 - $19.25/hr

BDC Sales Associate As a BDC (Business Development Center) Sales Associate, you'll be the first point of contact for many of our customers. You'll help guide them through the early stages of their ...

Nashville Nissan

Sales BDC Representative

Nashville, TN · On-site

$14.50 - $19.25/hr

BDC Sales Associate As a BDC (Business Development Center) Sales Associate, you'll be the first point of contact for many of our customers. You'll help guide them through the early stages of their ...

Nashville Nissan

Sales BDC Representative

Nashville, TN · On-site

$14.50 - $19.25/hr

BDC Sales Associate As a BDC (Business Development Center) Sales Associate, you'll be the first point of contact for many of our customers. You'll help guide them through the early stages of their ...

Toyota Knoxville

Toyota BDC Representative

Knoxville, TN · On-site

$14.25 - $19/hr

Toyota Bdc/Internet Sales Associate Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This ...

New

CITY ENTERPRISES LLC

BDC Agent

Nashville, TN

Job Purpose: - The BDC Agent plays a pivotal role in the automotive industry by managing inbound ... Required Education: - High school diploma or equivalent is required. - An associate degree in ...

Dealers Auto Auction Group

BDC Agent

Nashville, TN · On-site

Job Purpose: - The BDC Agent plays a pivotal role in the automotive industry by managing inbound ... Required Education: - High school diploma or equivalent is required. - An associate degree in ...

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All JobsBdc Associate JobsBdc Associate Jobs in Tennessee

Bdc Associate information

See Tennessee salary details

$26.3K

$50.6K

$83.5K

How much do bdc associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for bdc associate in Tennessee is $50,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $55,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in Tennessee?

The most popular types of Bdc jobs in Tennessee are:

Bdc Associate jobs near you

SERVICE BDC ASSOCIATE

Chattanooga, TN • On-site

VW Audi of Chattanooga
See more jobs at VW Audi of Chattanoogaexternal

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

At Village VW/ Audi Chattanooga, a Nelson Bowers Group locally owned family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Purpose:
The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service guests to ensure continued satisfaction. The Service BDC agent delivers a premium guest experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track guest interest. The service BDC Agent will be trained to understand all products and services offered, will become knowledgeable of incentives and programs.
Duties and Responsibilities:
• Respond to inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all guest data into the CRM.
• Generate service appointments.
• Conduct phone surveys to assess guest preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of guest satisfaction and be honest in all aspects of dealing with guests.
Qualifications:
• Excellent verbal and written communication skills.
• Strong MS Office Suite computer skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.
Perks and Benefits
• Competitive Hourly Wage
• Top tier medical, dental, vision, ancillary benefits
• 401k
• Vehicle, service, repairs and parts discounts
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