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Bdc Manager Jobs in Tennessee (NOW HIRING)

VETTX

Automotive BDC - Vehicle Buyer

Memphis, TN · On-site

$14 - $18.50/hr

Automotive BDC - Vehicle Buyer ???? $60,000-$100,000++ Earning potential (Hourly + Commission ... Work with dealership management to obtain target ACV pricing * Follow up with sellers and work ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN

$14.25 - $19/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Reeder Chevrolet

BDC Service Representative

Knoxville, TN · On-site

$12.75 - $17/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM ...

Nashville Nissan

Sales BDC Representative

Nashville, TN · On-site

$14.50 - $19.25/hr

BDC AGENT Join the Team at Downtown Nashville Nissan At Downtown Nashville Nissan, we're more than a dealership-we're a community. Located in the heart of Music City, we believe that happy employees ...

Nashville Nissan

Sales BDC Representative

Nashville, TN

$14.50 - $19.25/hr

BDC AGENT Join the Team at Downtown Nashville Nissan At Downtown Nashville Nissan, we're more than a dealership--we're a community. Located in the heart of Music City, we believe that happy employees ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Tennessee

Bdc Manager information

See Tennessee salary details

$17.2K

$62.8K

$104.8K

How much do bdc manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for bdc manager in Tennessee is $62,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Tennessee? The most popular types of Bdc jobs in Tennessee are:
What are popular job titles related to Bdc Manager jobs in Tennessee? For Bdc Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Tennessee look for? The top searched job categories for Bdc Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Bdc Manager jobs? Cities in Tennessee with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Tennessee as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,801 per year, or $30.2 per hour.

Business Development Center (BDC) Manager

Farris Jeep Ram Chrysler Dodge

Jefferson City, TN • On-site

$100K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Business Development Center (BDC) Manager
Build the Team That Drives the Dealership | Earn Up to $150,000+ | Family-Owned Since 1929
Great Dealerships Aren't Built on Leads.
They're Built on Lead Conversion.
Every month, Farris Jeep Chrysler Dodge Ram generates more than 1,000 customer inquiries from people actively looking to purchase a vehicle.
We're looking for an exceptional BDC Manager who can build a culture of urgency, accountability, and world-class customer communication.
This isn't simply a management position.
It's an opportunity to lead one of the most important departments in our dealership and directly influence the success of our entire sales operation.
Why Farris?
Family-Owned for Nearly 100 Years
At Farris, you'll never feel like you're managing from inside a corporate playbook.
As a family-owned dealership, we believe great leaders deserve the freedom to lead.
You'll work directly with ownership and executive leadership who are committed to helping you build a high-performing department.
We move quickly, invest in our people, and reward results.
Opportunity Is Everywhere
We don't struggle with generating opportunities.
Our challenge is making sure every opportunity receives an exceptional customer experience.
You'll lead a department responsible for:
  • Over 1,000 customer inquiries every month
  • Internet leads
  • Phone opportunities
  • Text conversations
  • Website chat inquiries
  • Appointment scheduling
  • CRM follow-up
  • Customer re-engagement

The opportunity already exists.
We're looking for someone who knows how to maximize it.
What You'll Lead
As BDC Manager, you'll be responsible for building a team that creates exceptional first impressions and consistently delivers results.
Your responsibilities include:
  • Recruiting, coaching, and developing Business Development Representatives
  • Driving appointment-setting performance
  • Improving lead response times and customer engagement
  • Monitoring CRM activity and process compliance
  • Coaching phone, text, and email communication
  • Tracking conversion metrics and identifying coaching opportunities
  • Creating accountability through daily performance management
  • Partnering with Sales Managers to improve appointment-to-sale conversion
  • Continuously improving customer experience and lead conversion processes

Success in this role is measured by the performance of the team you build.
Who We're Looking For
We're searching for a proven leader with experience in automotive BDC, internet sales, inside sales, customer success, or high-volume lead management.
The ideal candidate has:
  • Experience leading and developing teams
  • Strong CRM knowledge
  • Excellent communication and coaching skills
  • A passion for accountability and continuous improvement
  • Process-driven leadership
  • High energy and positive attitude
  • Strong analytical and organizational skills

Automotive dealership experience is strongly preferred.
Leadership ability is essential.
Compensation
Top Managers Earn Up to $150,000+ Per Year
We offer:
  • Competitive compensation plan
  • Performance bonuses
  • Strong executive support
  • Career advancement opportunities
  • Long-term stability
  • A dealership committed to continuous growth

Your success is measured by the growth of your people and the results they produce.
Benefits
  • No Sundays
  • Medical, Dental & Vision Insurance
  • Company-matched 401(k)
  • Paid vacation
  • Paid professional training
  • Employee discounts

Help Build Something Exceptional
At Farris, our mission is simple:
Provide the common man safe and reliable transportation.
That mission begins with the very first interaction a customer has with our dealership.
As BDC Manager, you'll help create the systems, culture, and leadership that turn inquiries into appointments, appointments into customers, and customers into lifelong advocates for the Farris family of dealerships.
If you're ready to build a high-performing team, develop future leaders, and make a measurable impact on one of East Tennessee's fastest-growing dealerships, we'd like to have a confidential conversation.
Apply today. All inquiries will be handled with complete confidentiality.

Apply