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Bdc Manager Jobs in Tennessee (NOW HIRING)

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN · On-site

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... Ability to communicate customers' interests needs and requests to management and service personnel

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN · On-site

$13.25 - $17.75/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... Ability to communicate customers' interests needs and requests to management and service personnel

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN · On-site

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... Ability to communicate customers' interests needs and requests to management and service personnel

VW Audi of Chattanooga

SERVICE BDC ASSOCIATE

Chattanooga, TN · On-site

$38K - $52K/yr

This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track guest interest. The service BDC Agent will ...

Freeland Chevy Superstore

Automotive BDC Associate

Antioch, TN · On-site

$14.50 - $19.25/hr

Freeland Auto is looking for passionate and motivated BDC Representative. We are not just any ordinary dealership; we are a family-owned business where we stand behind our moto "Where People Matter"

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Bdc Manager information

See Tennessee salary details

$17.2K

$62.8K

$104.8K

How much do bdc manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for bdc manager in Tennessee is $62,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Tennessee?

The most popular types of Bdc jobs in Tennessee are:

What are popular job titles related to Bdc Manager jobs in Tennessee?

For Bdc Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Tennessee look for?

The top searched job categories for Bdc Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Bdc Manager jobs?

Cities in Tennessee with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,801 per year, or $30.2 per hour.

Service BDC

Toyota of Murfreesboro

Murfreesboro, TN • On-site

$13.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Service BDC
Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
YOU MUST BE AVAILABLE TO WORK EVERY SATURDAY AND MUST BE AVAILABLE TO WORK FROM 7:00AM TO 7:00PM; 8 HOUR SHIFTS.
Benefits
  • Medical, Dental & Vision Insurance
  • 401k
  • Life Insurance
  • Paid Training - Sales
  • Paid Vacation
  • Paid Holidays
  • Employee Discounts on products & services

Responsibilities
  • Cross Train in Cashier to Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications
  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on Monday-Saturday. Sundays off.
  • Ability to communicate customers' interests needs and requests to management and service personnel
  • Professional personal appearance

Toyota of Murfreesboro is looking for immediate hire after completing the background and drug screening process.
Please send your resume to:
Nick Melhorn
Email: nmelhorn@toyotaofmurfreesboro.com
Customer Relations Director
Toyota of Murfreesboro

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