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Bdc Associate Jobs in Michigan (NOW HIRING)

Rafih Auto Group

BUS DEVELOP COORD

Southfield, MI · On-site

BDC Representative Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking ... Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service ...

Rafih Auto Group

BUS DEVELOP COORD

Rochester Hills, MI · On-site

$16.50/hr

BDC Representative Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking ... Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service ...

Rafih Auto Group

BUS DEVELOP COORD

Rochester Hills, MI · On-site

$16.50/hr

BDC Representative Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking ... Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service ...

blueStone

Sr SAP ABAP Developer

Lansing, MI

$62.50 - $84.50/hr

Mentor and provide coaching to ERP Associate Programmers and ERP Programmers. * Design and develop ... BDC Programming, Dialog Programming, ALV reports, Interfaces using BAPI's/IDOC's, RFC's, eCATT ...

All JobsBdc Associate JobsBdc Associate Jobs in Michigan

Bdc Associate information

See Michigan salary details

$25.3K

$48.6K

$80.2K

How much do bdc associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for bdc associate in Michigan is $48,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $53,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in Michigan?

The most popular types of Bdc jobs in Michigan are:

Bdc Associate jobs near you

BUS DEVELOP COORD

Rafih Auto Group

Southfield, MI • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago

Job description

 BDC Representative 

Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking to hire an Automotive Business Development Center Representative to their growing team. This position is based out of our Motor City MINI Cooper store in Southfield, Michigan. The ideal candidate has dealership experience, great phone skills, knowledge and understanding of sales, and the desire to grow professionally.  

What We Offer:

  • Competitive pay
  • Health Insurance
  • Paid Holidays & PTO
  • Birthday PTO 
  • Short Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Room for advancement within the company 

Essential Duties: 

  • Answer customer calls and establish follow-up with sales appointments.
  • Respond promptly and professionally to internet and inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not yet ready to make an appointment or no-show.
  • Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service/sales process.
  • Utilize CRM tracking system daily to update prospect notes and organize follow-up.

Qualifications

  • Excellent oral and written communication skills
  • Great customer service skills 
  • Outstanding organizational skills
  • Proficient computer skills 

Apply