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Bdc Associate Jobs in New Jersey (NOW HIRING)

Raceway Nissan

Sales BDC Associate

Freehold, NJ · On-site

$50K - $65K/yr

Automotive Sales Business Development Center (BDC) Representative Company: Raceway Nissan & Jeep of Freehold Schedule: * 11am-7pm during the week with one weekday off * 9am-6m Saturdays Raceway ...

NJ AUTO HAUS

Sales Associate

Jersey City, NJ · On-site

Sales Associate - NJ Auto Haus Location: New Jersey Job Type: Full-Time Compensation: Base ... Collaborate with BDC and management to maximize conversions * Stay up to date on inventory, pricing ...

NCM Associates

Digital Services Specialist

Mahwah, NJ · Hybrid

BDC & Call Center Performance Development * Evaluate and optimize dealership BDC and call center operations. * Implement structured engagement processes, including rapid lead response and multi ...

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Bdc Associate information

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$29.4K

$56.6K

$93.4K

How much do bdc associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for bdc associate in New Jersey is $56,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $61,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

Is being a Bdc Associate a good job?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and supporting sales teams, often working in a dealership or automotive environment. The role typically requires strong communication skills, familiarity with CRM tools, and the ability to work in a fast-paced setting. Compensation varies by location and experience, and the job can offer opportunities for advancement within sales or customer service roles.

What is a Bdc Associate job description?

A Bdc Associate is responsible for handling customer inquiries, scheduling appointments, and managing communication between customers and the sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills to support dealership or sales operations.

What is a Bdc associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and supporting sales teams primarily through phone and email communication. They often use customer relationship management (CRM) software and require strong communication and organizational skills to generate leads and improve dealership sales performance.

What are the most commonly searched types of Bdc jobs in New Jersey?

The most popular types of Bdc jobs in New Jersey are:

What cities in New Jersey are hiring for Bdc Associate jobs?

Cities in New Jersey with the most Bdc Associate job openings:

Bdc Associate jobs near you

Sales BDC Associate

Freehold, NJ • On-site

Raceway Nissan
See more jobs at Raceway Nissanexternal

$50K - $65K/yr

Full-time

Medical, Retirement

Re-posted 13 days ago

Job description

Location: Freehold, NJ
Position: Automotive Sales Business Development Center (BDC) Representative
Company: Raceway Nissan & Jeep of Freehold

Schedule:

  • 11am-7pm during the week with one weekday off
  • 9am-6m Saturdays 


Raceway Nissan and Raceway Jeep of Freehold are looking for motivated, dependable, and
results-driven Sales BDC Representatives to join our growing team.


This is not a receptionist position. This is a performance-based role focused on responding to
customers, making outbound calls, setting appointments, confirming appointments, and creating
showroom traffic for both dealerships.


The right candidate is confident on the phone, organized, competitive, comfortable working
inside a CRM, and capable of handling a high volume of customer communication every day.


Responsibilities

  • Respond quickly and professionally to internet leads, phone inquiries, online chats, and
    customer messages
  •  Make consistent outbound calls, texts, and emails to new and existing customers
  • Set, confirm, and follow up on sales appointments
  • Re-engage unsold customers, missed appointments, previous leads, and inactive
    prospects
  •  Perform customer retention and data-mining outreach
  •  Maintain accurate notes, tasks, appointments, and customer information in the CRM
  •  Work closely with sales managers and salespeople to improve appointment show and
    sold rates
  • Communicate current inventory, promotions, incentives, and dealership offers accurately
  • Meet established daily and monthly performance standards


Performance Expectations


BDC Representatives will be measured on:

  • Outbound call and communication activity
  • Lead response time
  • Appointments set
  • Appointments confirmed
  • Appointment show rate
  • Sold appointment rate
  • CRM accuracy and follow-up completion
  • Overall contribution to dealership traffic and sales


Qualifications

  • Previous automotive BDC, call center, customer service, or sales experience preferred
  • Automotive BDC experience is a strong plus
  • Strong phone, written, and verbal communication skills
  • Comfortable making a high volume of outbound calls
  • Ability to manage multiple customers and follow-up tasks
  • Reliable, punctual, organized, and goal-oriented
  • Comfortable being coached and held accountable to performance standards
  • Experience with VinSolutions, Podium, Matador, or similar dealership technology is a
    plus
  • Bilingual candidates are encouraged to apply
  • High school diploma or equivalent required
    Schedule
  • Full-time position
  • Saturdays are required
  • Sundays and one additional weekday off
  • Candidates must be available to work dealership business hours
    Compensation and Benefits
  • Base salary plus monthly performance commissions
  • Expected annual earnings of $50,000–$65,000 based on performance
  • Health insurance and eligible employee benefits
  • Retirement plan options
  • Paid training and ongoing coaching
  • Employee discounts on vehicles, service, and parts
  • Opportunity for advancement within the Raceway organization


Apply Today


Candidates who are motivated by goals, enjoy speaking with customers, and want their
performance to directly impact their income are encouraged to apply.
Raceway Nissan and Raceway Jeep of Freehold are equal opportunity employers. Employment
may be contingent upon successful completion of applicable background screening and
pre-employment requirement


Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

Apply