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Bdc Appointment Coordinator Jobs (NOW HIRING)

DeMontrond

BDC Appointment Coordinator

Houston, TX · On-site

Description Position Overview The BDC Appointment Coordinator at DeMontrond Automotive Group serves as the primary point of contact for inbound and outbound customer communication related to sales ...

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Bdc Appointment Coordinator information

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How much do bdc appointment coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for bdc appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Bdc Appointment Coordinator vs Bdc Customer Service Representative?

AspectBdc Appointment CoordinatorBdc Customer Service Representative
CredentialsHigh school diploma; some roles may prefer experience in customer service or salesHigh school diploma; customer service experience often preferred
Work EnvironmentDealerships, automotive sales centers, BDC departmentsDealerships, automotive service centers, BDC departments
Primary ResponsibilitiesScheduling appointments, managing calendars, coordinating with sales teamsAssisting customers, answering inquiries, providing information about services
Common Search IntentRole differences, job duties, qualificationsCustomer service tasks, job description, skills required

The Bdc Appointment Coordinator focuses on scheduling and managing appointments within the dealership's BDC, while the Bdc Customer Service Representative primarily handles customer inquiries and provides service information. Both roles work in similar environments and require customer service skills, but their core responsibilities differ, with the Appointment Coordinator emphasizing scheduling and coordination.

What is a Bdc appointment coordinator?

A Bdc appointment coordinator is responsible for scheduling and confirming customer appointments in a dealership's Business Development Center (BDC). They communicate with customers via phone or email, maintain appointment schedules, and ensure smooth coordination between sales and service departments. Strong communication skills and familiarity with customer management software are typically required for this role.

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What are the most commonly searched types of Bdc Appointment jobs?

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What states have the most Bdc Appointment Coordinator jobs?

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Bdc Appointment Coordinator jobs near you

Automotive BDC Appointment Coordinator

Manhattan, NY • On-site

OPEN ROAD AUTO GROUP
1 - 5K employees
Learn more about OPEN ROAD AUTO GROUPexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Automotive BDC Appointment Coordinator

Automotive BDC Appointment Coordinator | Customer Service | Dealership Careers | Hiring Now

Drive Customer Connections. Build Relationships. Grow Your Career.

Open Road Automotive Group is seeking an enthusiastic and customer-focused Automotive BDC Appointment Coordinator to join our growing Business Development Center (BDC). If you enjoy helping people, communicating by phone, text, email, and chat, and thrive in a fast-paced environment, this is an excellent opportunity to build a rewarding career in the automotive industry.

As a BDC Appointment Coordinator, you will be the first point of contact for prospective and existing customers, helping schedule appointments, answer inquiries, and create an exceptional customer experience that drives dealership success.

Responsibilities
  • Respond promptly to inbound sales and service leads via phone, email, text, and online chat.
  • Schedule and confirm sales and service appointments.
  • Follow up with customers regarding missed appointments, unsold opportunities, and service reminders.
  • Build rapport and provide exceptional customer service with every interaction.
  • Accurately document all customer communications in the dealership CRM.
  • Coordinate with the sales and service teams to ensure a seamless customer experience.
  • Meet daily, weekly, and monthly appointment and performance goals.
  • Maintain a positive, professional, and customer-first attitude.
Qualifications
  • Previous BDC, call center, customer service, hospitality, or automotive experience is a plus but not required.
  • Outstanding communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable using computers, CRM software, and Microsoft Office.
  • Positive attitude with a desire to learn and succeed.
  • Ability to work evenings and Saturdays as scheduled.
Why Join Open Road Automotive Group?
  • Competitive hourly pay plus performance bonuses
  • Comprehensive medical, dental, and vision benefits
  • Paid vacation and holidays
  • 401(k) with company match
  • Paid training and ongoing career development
  • Employee vehicle purchase program
  • Opportunities for advancement within one of the region's leading automotive groups
  • Professional, supportive, and team-oriented work environment

If you're passionate about delivering outstanding customer service and helping customers begin their automotive journey, apply today and become part of the Open Road Automotive Group team!

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