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How much do bdc appointment jobs pay per hour?

As of May 31, 2026, the average hourly pay for bdc appointment in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is a BDC Appointment job?

A BDC (Business Development Center) Appointment job involves handling inbound and outbound calls, scheduling appointments, and following up with potential and existing customers for a dealership or business. The goal is to generate leads, set appointments for the sales or service team, and ensure a positive customer experience. Strong communication skills and the ability to handle objections professionally are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Bdc Appointment position, and why are they important?

To thrive as a BDC Appointment (Business Development Center Appointment Coordinator), you need strong communication skills, excellent phone etiquette, organizational abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and dealership scheduling software is often required. Outstanding interpersonal skills, attention to detail, and the ability to manage time efficiently will help you stand out in this role. These qualities are crucial for ensuring smooth customer interactions and maximizing appointment bookings, directly impacting sales performance and customer satisfaction.

What are the typical daily responsibilities of a BDC Appointment Coordinator at a dealership?

A BDC Appointment Coordinator’s daily responsibilities often include making outbound calls to potential customers, responding promptly to inbound inquiries, scheduling sales or service appointments, and following up with clients to confirm or reschedule bookings. Coordinators regularly update the CRM system with notes and ensure all appointments are accurately recorded and communicated to the appropriate sales or service staff. Collaboration with the sales, service, and management teams is essential to provide a seamless customer experience. This dynamic environment helps develop valuable customer service and communication skills that can support future career growth within the automotive industry.
More about Bdc Appointment jobs
What are the most commonly searched types of Bdc Appointment jobs? The most popular types of Bdc Appointment jobs are:
What job categories do people searching Bdc Appointment jobs look for? The top searched job categories for Bdc Appointment jobs are:
Bdc Appointment jobs near you
Infographic showing various Bdc Appointment job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 6% Full Time, 82% Part Time, and 6% Contract. Highlights an 100% Physical job distribution, with an average salary of $37,014 per year, or $17.8 per hour.
Service BDC Appointment Coordinator

Service BDC Appointment Coordinator

Copeland Toyota

Brockton, MA

Other

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

Copeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with a solid customer service background and call center or appointment setting skills. Automotive experience is not required however, Business Development Center experience is a plus. This is not a remote position. Count on Copeland for a great career choice!

A Service Appointment Coordinator is the first point of contact for our service customers. Customer satisfaction is our # 1 priority!

Example of full-time hours available:

Sunday: OFF, Monday: 8AM-6PM ,Tuesday OFF, Wednesday: 7AM-6PM, Thursday: 7AM-5PM, Friday: 8AM-5PM,Saturday:8AM-4PM

*Flexible schedule available for qualified candidate

Full-Time Benefits Offered:

  • Tufts Health Insurance and Blue Cross Dental Insurance
  • 401(K) Retirement Plan with Employer Match
  • Group Life Insurance
  • Paid Vacation
  • Personal Time Off (PTO)

Job Responsibilities:

  • Scheduling appointments for maintenance, repairs, and recalls.
  • Effectively listen and communicate with our service customers
  • Making outbound calls pertaining to follow up, appointment reminder and other service-related calls.
  • Respond to email and text inquiries in a professional, well-spoken manner
  • Other duties as assigned.

Qualifications:

  • Outgoing and a positive demeanor
  • Good listener and communicator
  • Confident, pleasant and professional
  • Team oriented
  • Ability to work full time

Apply