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How much do toyota customer service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for toyota customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to get hired at Toyota Customer Service Representative?

To get hired as a Toyota Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with automotive products. Applying through the company's career portal, preparing a tailored resume, and demonstrating knowledge of Toyota's services can improve chances of selection.

What are the typical daily responsibilities of a Toyota customer service representative?

As a Toyota Customer Service Representative, your daily responsibilities include handling inbound calls and emails from customers, scheduling service appointments, assisting with inquiries about vehicles or services, and resolving customer concerns in a timely manner. You may collaborate closely with sales, service, and parts departments to ensure accurate information is provided and issues are followed through to resolution. Representatives also update customer records using dealership management systems and may process payments or warranty claims. This role requires balancing multiple tasks efficiently while maintaining a friendly and helpful attitude throughout the day.

What are the key skills and qualifications needed to thrive in the Toyota customer service representative position, and why are they important?

A Toyota Customer Service Representative typically needs a high school diploma or equivalent, strong communication abilities, and experience in customer-facing roles. Familiarity with CRM software, dealership management systems, and basic automotive terminology is often required. Outstanding active listening, problem-solving skills, and the ability to remain patient and professional set top performers apart. These skills ensure that customer concerns are addressed promptly and accurately, leading to higher satisfaction and loyalty.

What is a Toyota customer service representative?

A Toyota Customer Service Representative assists customers with inquiries about Toyota vehicles, services, and policies. They handle customer concerns, provide product information, schedule service appointments, and support sales efforts. Strong communication skills, patience, and knowledge of Toyota's offerings are essential to ensure customer satisfaction.

More about Toyota Customer Service Representative jobs
What cities are hiring for Toyota Customer Service Representative jobs? Cities with the most Toyota Customer Service Representative job openings:
What are the most commonly searched types of Toyota Customer Service Representative jobs? The most popular types of Toyota Customer Service Representative jobs are:
What states have the most Toyota Customer Service Representative jobs? States with the most job openings for Toyota Customer Service Representative jobs include:
What job categories do people searching Toyota Customer Service Representative jobs look for? The top searched job categories for Toyota Customer Service Representative jobs are:
Toyota Customer Service Representative jobs near you
Infographic showing various Toyota Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Peter Boulware Toyota

Tallahassee, FL • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Peter Boulware Toyota is seeking a dedicated Customer Service Representative to assist callers through the claims authorization process for vehicle collision repairs. This role involves engaging with customers to provide detailed information about our products and services while effectively addressing and resolving any complaints. The primary goal is to deliver exceptional customer service to both internal and external stakeholders through clear, professional communication and a comprehensive understanding of our company's offerings.
Responsibilities
  • Guide customers through the claims authorization process related to vehicle collision repairs.
  • Respond promptly and accurately to inquiries regarding products and services.
  • Handle and resolve customer complaints in a courteous and efficient manner.
  • Maintain thorough knowledge of company products and services to support customer needs.
  • Provide superior customer service that enhances customer satisfaction and loyalty.

Requirements
  • Hands-on experience in one or more of the following areas: Automotive, Mechanical, Collision, and Appearance.
  • High School Diploma or GED is required.

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life and AD&D Insurance for Employees
  • Additional Life and AD&D Insurance coverage for Employees, Spouses, and Children
  • Long-Term Disability Insurance
  • Accident Insurance
  • 401(k) Savings Plan with Employer Match
  • Paid Holidays
  • Paid Vacation
  • Paid Sick Leave

About Peter Boulware Toyota
Located in Tallahassee, FL, Peter Boulware Toyota is committed to providing exceptional automotive services with a customer-first approach. We take pride in fostering a supportive work environment where employees can thrive and contribute to our reputation for excellence in the automotive industry

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