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Toyota Customer Service Representative Jobs (NOW HIRING)

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep ! WE ARE AN ESTABLISHED COMPANY THAT VALUES OUR TEAM We pay our Customer Service Reps a ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep!WE ARE AN ESTABLISHED COMPANY THAT VALUES OUR TEAMWe pay our Customer Service Reps a ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Toyota Customer Service Representative information

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How much do toyota customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for toyota customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Toyota customer service representative?

A Toyota Customer Service Representative assists customers with inquiries about Toyota vehicles, services, and policies. They handle customer concerns, provide product information, schedule service appointments, and support sales efforts. Strong communication skills, patience, and knowledge of Toyota's offerings are essential to ensure customer satisfaction.

What are the typical daily responsibilities of a Toyota customer service representative?

As a Toyota Customer Service Representative, your daily responsibilities include handling inbound calls and emails from customers, scheduling service appointments, assisting with inquiries about vehicles or services, and resolving customer concerns in a timely manner. You may collaborate closely with sales, service, and parts departments to ensure accurate information is provided and issues are followed through to resolution. Representatives also update customer records using dealership management systems and may process payments or warranty claims. This role requires balancing multiple tasks efficiently while maintaining a friendly and helpful attitude throughout the day.

What are the key skills and qualifications needed to thrive in the Toyota customer service representative position, and why are they important?

A Toyota Customer Service Representative typically needs a high school diploma or equivalent, strong communication abilities, and experience in customer-facing roles. Familiarity with CRM software, dealership management systems, and basic automotive terminology is often required. Outstanding active listening, problem-solving skills, and the ability to remain patient and professional set top performers apart. These skills ensure that customer concerns are addressed promptly and accurately, leading to higher satisfaction and loyalty.

How to get hired at Toyota Customer Service Representative?

To get hired as a Toyota Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with automotive products. Applying through the company's career portal, preparing a tailored resume, and demonstrating knowledge of Toyota's services can improve chances of employment.

Is remote Toyota Customer Service Representative a stressful job?

A remote Toyota Customer Service Representative role involves handling customer inquiries and providing support, which can be stressful during high call volumes or difficult interactions. The job requires strong communication skills and the ability to manage multiple tasks efficiently, but stress levels vary depending on workload and individual resilience.
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Toyota Customer Service Representative jobs near you
Infographic showing various Toyota Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Madison, TN • On-site

Nashville Toyota North
Automobile Dealers • 51 - 200 employees
Learn more about Nashville Toyota Northexternal

$17/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Are you an administrative professional looking for exciting work? If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep!
WE ARE AN ESTABLISHED COMPANY THAT VALUES OUR TEAM
We pay our Customer Service Reps a competitive starting wage of $17/hour. Our team also enjoys great benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions.
Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
WHAT WE NEED FROM YOU
  • At least 18 years old
  • Valid driver's license and a clean driving record
  • Authorization to work in the U.S.
  • Excellent customer service skills

Front desk experience is preferred, but multiple factors will be taken into consideration. If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our office team!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Are you highly organized and attentive to detail? Do you work well in a collaborative environment? If so, please consider applying for this Customer Service Rep position today!
A NORMAL DAY FOR A CUSTOMER SERVICE REP
This full-time entry-level administrative position in our office works from 12 PM to 8 PM, Monday to Friday with weekends off.
As a Customer Service Rep, you use your excellent customer service skills, you greet guests as they enter the showroom and ensure they feel comfortable. You answer the phone in a timely manner and direct the call to the appropriate personnel when customers call for information. Maintaining a calm and professional demeanor, you professionally speak to customers, even when they're upset with the service they've received.
Additionally, you cross-train to help with our back desk area and are happy to take on any task that comes your way. As needed, you issue temp tags through our online system as well as maintain deal folders and ensure they're ready for our sales team. The front desk area is always clean and tidy under your watch. You enjoy having a job that uses your strong administrative and office skills, and you take great pride in knowing your hard work keeps our dealership running at optimal levels!
ABOUT NASHVILLE TOYOTA NORTH
Nashville Toyota North proudly serves drivers from across the Middle Tennessee area. We offer a large selection of new and pre-owned vehicles from the powerful Toyota Supra to the rugged Toyota Tacoma. But our top-notch customer service doesn't end in the showroom. We also treat our customers like VIPs in our service department and express center. Because only the very best will do, we strive to maintain a friendly and professional team of experts to help our customers shop for, service, and finance their dream cars.
We're always looking for bright, motivated, and energetic professionals to add to our world-class team. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Join us today for access to competitive compensation, great benefits, and the chance to build the career you've always imagined.
Location: 37115

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