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Evening Toyota Customer Service Representative Jobs

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep! We pay our Customer Service Reps a competitive starting wage of $17/hour. Our team also ...

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How much do evening toyota customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for evening toyota customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an evening Toyota Customer Service Representative?

Evening Toyota Customer Service Representatives are professionals who assist Toyota customers with their inquiries, service scheduling, and issues during evening hours. They typically work at Toyota dealerships or call centers and handle tasks such as answering phone calls, responding to emails, scheduling maintenance appointments, and addressing customer concerns. Their role is crucial in ensuring a positive customer experience, especially for clients who need assistance outside of regular business hours. They are trained in Toyota products and services, allowing them to provide accurate information and resolve issues efficiently.

What are the typical responsibilities of an evening Toyota Customer Service Representative during a shift?

As an Evening Toyota Customer Service Representative, your main responsibilities include answering customer inquiries via phone, email, or in-person, scheduling service appointments, and providing information about Toyota products and services. You will also assist with resolving customer concerns, update records in the dealership's database, and coordinate with the service and sales teams to ensure smooth communication. Evening shifts often require multitasking and handling last-minute requests, so being organized and adaptable is essential. This role plays a key part in maintaining customer satisfaction during after-hours operations.

What are the key skills and qualifications needed to thrive as an evening Toyota Customer Service Representative, and why are they important?

To thrive as an Evening Toyota Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and basic computer proficiency is important. Patience, a positive attitude, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for ensuring high customer satisfaction, efficiently handling inquiries or complaints, and maintaining the dealership’s reputation during evening shifts.

What is the difference between Evening Toyota Customer Service Representative vs Evening Toyota Sales Associate?

AspectEvening Toyota Customer Service RepresentativeEvening Toyota Sales Associate
Primary RoleHandling customer inquiries, service appointments, and supportEngaging customers, presenting vehicle options, and closing sales
Required SkillsCustomer service, communication, basic automotive knowledgeSales techniques, product knowledge, negotiation skills
Work EnvironmentService department, customer lounge, administrative settingShowroom, dealership floor, direct customer interaction
CertificationsCustomer service experience, possibly automotive certificationsSales certifications, automotive product knowledge

The main difference between an Evening Toyota Customer Service Representative and an Evening Toyota Sales Associate lies in their core responsibilities. The Customer Service Representative focuses on supporting customers with service-related inquiries and appointments, while the Sales Associate actively promotes and sells vehicles. Both roles require strong communication skills and automotive knowledge, but their daily tasks and interactions with customers differ significantly.

How many hours do you work at Toyota?

As an Evening Toyota Customer Service Representative, typical work hours often include evening shifts, which can range from 4 to 8 hours per shift. The total weekly hours usually depend on the company's scheduling needs and may involve part-time or full-time hours, often around 20-40 hours per week.

What cities are hiring for Evening Toyota Customer Service Representative jobs?

Cities with the most Evening Toyota Customer Service Representative job openings:

What are the most commonly searched types of Toyota Customer Service Representative jobs?

The most popular types of Toyota Customer Service Representative jobs are:

What states have the most Evening Toyota Customer Service Representative jobs?

States with the most job openings for Evening Toyota Customer Service Representative jobs include:

Evening Toyota Customer Service Representative jobs near you

Customer Service Rep

Nashville Toyota North

Madison, TN • On-site

$17/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Customer Service Rep

Are you an administrative professional looking for exciting work? If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep!

We pay our Customer Service Reps a competitive starting wage of $17/hour. Our team also enjoys great benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions. Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

What we need from you:

  • At least 18 years old
  • Valid driver's license and a clean driving record
  • Authorization to work in the U.S.
  • Excellent customer service skills

Front desk experience is preferred, but multiple factors will be taken into consideration. If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our office team!

Are you a good fit?

Ask yourself: Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Are you highly organized and attentive to detail? Do you work well in a collaborative environment? If so, please consider applying for this Customer Service Rep position today!

A normal day for a Customer Service Rep:

This full-time entry-level administrative position in our office works from 12 PM to 8 PM, Monday to Friday with weekends off. As a Customer Service Rep, you use your excellent customer service skills, you greet guests as they enter the showroom and ensure they feel comfortable. You answer the phone in a timely manner and direct the call to the appropriate personnel when customers call for information. Maintaining a calm and professional demeanor, you professionally speak to customers, even when they're upset with the service they've received.

Additionally, you cross-train to help with our back desk area and are happy to take on any task that comes your way. As needed, you issue temp tags through our online system as well as maintain deal folders and ensure they're ready for our sales team. The front desk area is always clean and tidy under your watch. You enjoy having a job that uses your strong administrative and office skills, and you take great pride in knowing your hard work keeps our dealership running at optimal levels!

About Nashville Toyota North:

Nashville Toyota North proudly serves drivers from across the Middle Tennessee area. We offer a large selection of new and pre-owned vehicles from the powerful Toyota Supra to the rugged Toyota Tacoma. But our top-notch customer service doesn't end in the showroom. We also treat our customers like VIPs in our service department and express center. Because only the very best will do, we strive to maintain a friendly and professional team of experts to help our customers shop for, service, and finance their dream cars.

We're always looking for bright, motivated, and energetic professionals to add to our world-class team. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Join us today for access to competitive compensation, great benefits, and the chance to build the career you've always imagined.

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