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Director Toyota Customer Service Representative Jobs

Earl Stewart Toyota

Service Advisor

Lake Park, FL

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

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How much do director toyota customer service representative jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for director toyota customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the highest position in Toyota?

The highest position within Toyota is typically the Chairman or President of the company, who oversees overall strategic direction. In the context of a Toyota Customer Service Representative, career advancement can lead to managerial or executive roles, but the top corporate titles are held by senior leadership such as the Chairman or CEO.

Is it hard to get into Toyota?

Becoming a Toyota Customer Service Representative or a similar role at Toyota typically requires relevant experience, good communication skills, and sometimes specific certifications. The hiring process can be competitive, often involving multiple interview stages and background checks, but candidates with strong customer service backgrounds have good prospects.

What is the highest salary in Toyota?

The highest salary for a Toyota Customer Service Representative can vary based on experience, location, and performance, but senior roles or those with specialized skills can earn over $50,000 annually. Management positions or those with extensive industry experience may earn higher salaries, often exceeding $70,000 per year.

What is the difference between Director Toyota Customer Service Representative vs Toyota Customer Service Representative?

AspectDirector Toyota Customer Service RepresentativeToyota Customer Service Representative
CredentialsLeadership experience, industry-specific certificationsCustomer service training, basic industry knowledge
Work EnvironmentManagement level, strategic planning, team oversightFrontline customer support, daily customer interactions
Employer & Industry UsageUsed in dealership management, corporate customer service teamsUsed in retail dealership service departments
Comparison Search IntentUnderstanding managerial roles in customer serviceSeeking entry-level or frontline customer support roles

The main difference between a Director Toyota Customer Service Representative and a Toyota Customer Service Representative lies in their responsibilities and experience level. The director oversees teams, develops strategies, and manages operations, requiring leadership skills and industry certifications. In contrast, the customer service representative handles daily customer interactions, focusing on support and issue resolution. Both roles are essential in the automotive industry but serve different functions within the dealership or corporate structure.

What is the highest paying job at Toyota?

The highest paying roles at Toyota typically include executive positions such as Vice President or Senior Director, which oversee large departments and strategic initiatives. These roles often require extensive experience, leadership skills, and industry knowledge, and they offer compensation packages that include high salaries, bonuses, and stock options.
What cities are hiring for Director Toyota Customer Service Representative jobs? Cities with the most Director Toyota Customer Service Representative job openings:
What are the most commonly searched types of Toyota Customer Service Representative jobs? The most popular types of Toyota Customer Service Representative jobs are:
What states have the most Director Toyota Customer Service Representative jobs? States with the most job openings for Director Toyota Customer Service Representative jobs include:
Director Toyota Customer Service Representative jobs near you

2025 Brand Engagement Center Intern (12 month rotation)

Toyota

Plano, TX • On-site

Full-time

Re-posted 26 days ago

Toyota rating

7.2

Company rating: 7.2 out of 10

Based on 872 frontline employees who took The Breakroom Quiz

26th of 44 rated automakers

Job description

Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
Excited to grow your career at Toyota?
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
Our people make all the difference in our success.
This position is based in Plano, TX. Successful candidates must live in Texas, and Toyota encourages all team members to live within a reasonable commuting distance of their assigned work location. Hybrid work (on-site and work from home) is permitted with certain stipulations. Speak with your Recruiter and the Hiring Manager to learn more about our hybrid work program.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we're looking for
Toyota and Lexus' Brand Engagement Center (BEC) is looking for a highly motivated and passionate intern to work in our world-class contact center. The skills you acquire will be invaluable for your career.
The primary responsibility of this role requires you to interface with Toyota and Lexus owners, dealerships, and field/area offices regarding inquiries and/or complaints to positively impact owner satisfaction and retention.
This position provides an excellent overall foundation for team members with particular emphasis in the areas of product knowledge, expectations of Toyota and Lexus guests, and overall workings of the company.
Through your experience at Toyota, you will:
  • Expand your communication skills
  • Test drive a career and get a better grasp of your goals and interests
  • Network with professionals in your field of interest
  • Develop a confident, professional image

What you'll be doing
Toyota Customer Brand Engagement Center Internship Program provides college students with exposure to the automotive industry while working in a corporate environment in our facilities in Plano, Texas.
  • During your internship, you will receive six weeks of comprehensive training on Toyota (possibly Lexus) vehicles, policies, products and services, communications, problem solving and negotiation, and customer satisfaction. This will be followed by an additional six weeks of taking guest calls with the support of a supervisor, the training team and quality assurance team. This six-week time allows you to learn the job in greater detail while actually working the job.
  • Your primary role will be to act as a liaison between Toyota/Lexus owners, prospective owners, dealerships, area offices and headquarters.
  • You will be expected to evaluate customer inquiries/concerns, (i.e. financial assistance, dealer sales, service or product related concerns), and determine the appropriate action to positively impact owner satisfaction and retention.
  • Our Toyota Customer Brand Engagement Center is one of the key departments that offers entry-level positions with tremendous opportunity to learn about our products and the inner workings of the company.
  • As an Intern, your overall mission is to "Build Lifetime Advocates for Toyota/Lexus".
  • Your role will support the department's objective to provide world-class customer service to Toyota/Lexus owners and future buyers.

What the Internship schedule will look like:
  • The Toyota Customer Brand Engagement Center (BEC) Internship is full-time, (40 hours/week), 12-week program during the summer months, and part-time during the school year.
  • The first 12-week program schedule is Monday-Friday from 8am-5pm CST at our Plano location.
  • Based on performance and business needs, during the school year, you may be selected to work part-time, (12-15 hours per week), on a variable schedule.
  • The approximate dates of this internship are May 2025 through May 2026. Availability before and after major holidays is required. Interns must be fully available for the duration of the internship.
  • The BEC Contact Center hours are: Monday-Friday from 7 am-7 pm CST & Saturday from 8 am-6 pm CST

Qualifications:
  • Strong project management skills
  • Computer skills - comfortable learning new systems
  • Developing process documentation
  • Strong analytical and problem-solving skills
  • Superior written and verbal communication skills
  • Ability to work with cross-functional groups
  • Strong customer service mindset
  • Ability to formulate and present recommendations regarding functional and technical solutions that improve business processes, enhance user experience, or reduce operating expenses

Toyota College Programs Eligibility:
  • Currently enrolled in a full-time, accredited bachelor's degree program (or higher) studying: Finance, Business, Engineering, Technology or equivalent (required)
  • Available to work full-time during the Summer 2025 term
  • GPA of 2.7 or higher
  • Must be at least 18 years of age or older
  • Lawful, unlimited authorization to work in the U.S. without sponsorship now and in the future
  • Reliable transportation as you may be traveling among our various facilities

Toyota is proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

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