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Honda Call Center Jobs (NOW HIRING)

Planet Honda

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to ... As an Call Center Representative, you will be responsible for generating appointments and building ...

Planet Honda

Call Center Representative

NJ · On-site

$16.25 - $20.50/hr

Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to ... As an Call Center Representative, you will be responsible for generating appointments and building ...

Planet Honda

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to ... As an Call Center Representative, you will be responsible for generating appointments and building ...

Planet Honda

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to ... As an Call Center Representative, you will be responsible for generating appointments and building ...

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Honda Call Center information

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How much do honda call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for honda call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Honda Call Center?

A Honda Call Center job involves assisting customers with inquiries about Honda vehicles, services, warranties, and troubleshooting. Representatives handle phone calls, emails, or chat messages to provide support, schedule service appointments, and address concerns. Strong communication skills and knowledge of Honda products are essential for success in this role.

What are the typical daily responsibilities of a Honda Call Center representative?

As a Honda Call Center representative, your day-to-day responsibilities include answering customer inquiries about vehicle features, service appointments, warranty information, and resolving issues over the phone or via email. You’ll also assist in troubleshooting basic concerns, updating customer records in the system, and occasionally coordinating with service departments or dealerships to ensure a seamless customer experience. Representatives often handle multiple customer cases per hour and are expected to prioritize inquiries and follow up as needed. Working closely with a team, you’ll also participate in training sessions and share feedback to help improve customer service processes.

What are the key skills and qualifications needed to thrive in the Honda Call Center position, and why are they important?

To thrive in a Honda Call Center role, you need excellent verbal communication skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer literacy is often required. Strong problem-solving abilities, patience, and active listening set standout candidates apart. These skills are essential for delivering responsive service, resolving customer concerns efficiently, and maintaining Honda's reputation for quality support.

Is working at Honda Call Center worth it?

Working at a Honda Call Center involves handling customer inquiries and providing support related to Honda products and services. The job typically requires good communication skills, patience, and familiarity with customer service tools, and it can offer stable employment with opportunities for skill development. Overall, it can be a worthwhile position for those interested in customer service within the automotive industry.

What is the Honda Call Center hiring process like?

The Honda Call Center hiring process typically involves submitting an online application, completing a phone or virtual interview, and participating in an in-person interview or assessment. Candidates may also undergo background checks and skills assessments related to customer service and communication. The process aims to evaluate communication skills, problem-solving ability, and familiarity with call center tools.
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Honda Call Center jobs near you
Infographic showing various Honda Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Union, NJ

Planet Honda
See more jobs at Planet Hondaexternal

$16.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to join our Business Development Center (BDC) team to help drive sales and enhance our customer experience. We are committed to providing everyone with quality vehicles, service, and exceptional customer satisfaction.

Job Description:
As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.  

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat
  • Schedule appointments for customers to meet with our sales team
  • Follow up with previous customers to maintain relationships and encourage repeat business
  • Maintain an accurate database of customer information and all interactions
  • Provide exceptional customer service by addressing customer concerns and questions
  • Collaborate with the sales and service departments to ensure a seamless customer experience
  • Achieve consistent weekly and monthly performance targets

 

Requirements:

  • High school diploma or equivalent
  • Previous experience in a customer service or sales role
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Must be able to work on Monday – Saturday (day off during the week and Sundays)
  • Positive attitude and a team player

 

We Offer:

  • Medical/Dental/Vision Plan
  • 401k
  • Employee Assistance Program
  • Proven Sales & Product Training
  • Opportunities for Advancement 
  • Dealership Gym
  • Employee Purchase Program
  • Dealership Café
  • Base salary with performance-based bonuses
  • Paid time off and holidays
  • Opportunities for career advancement and professional development
  • Employee discounts on vehicles, parts, and services

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