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Bdc Manager Jobs (NOW HIRING)

Smith Automotive Group

BDC MANAGER

Lithia Springs, GA · On-site

Job Type Full-time Description The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not ...

Werner Hyundai

BDC MANAGER

Tallahassee, FL · On-site

BDC Manager - Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls ...

Werner Hyundai

BDC MANAGER

Tallahassee, FL · On-site

BDC Manager - Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls ...

EasyCare

Automotive BDC Manager

Burlington, NC · On-site

Automotive Business Development Center Manager / BDC Manager Stearns Ford Our dealership has maintained our solid commitment to our customers and community, offering a wide selection of cars and ...

Tasca Automotive Group

BDC Manager

North Bergen, NJ

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and performance evaluation. - Set and achieve sales, customer service, and revenue targets. - Develop and ...

Kastner Honda

BDC Manager

Napa, CA

$5.9K/mo

In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large ...

Werner Hyundai

BDC MANAGER

Tallahassee, FL · On-site

BDC Manager - Lead From the Front High-Volume Hyundai Dealership We don't need another manager. We need a leader . The Role You'll own our BDC operation from the ground up. This means taking calls ...

Kastner Honda

BDC Manager

Napa, CA · On-site

In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large ...

Tasca Automotive Group

BDC Manager

North Bergen, NJ · On-site

Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and performance evaluation. - Set and achieve sales, customer service, and revenue targets. - Develop and ...

Kunes Auto Group

BDC Manager

East Moline, IL · On-site

$72K - $120K/yr

Description BDC Manager Drive Results. Own Your Pipeline. Get Paid for Performance. Kunes Auto Group has 40+ dealerships and is one of the fastest growing dealerships in the Midwest. We're seeking ...

Kunes Auto

BDC Manager

East Moline, IL · On-site

$72K - $120K/yr

BDC Manager Drive Results. Own Your Pipeline. Get Paid for Performance. Kunes Auto Group has 40+ dealerships and is one of the fastest growing dealerships in the Midwest. We're seeking naturally ...

Victory Nissan Chesterton

BDC Manager

Chesterton, IN · On-site

In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large ...

Local Auto Dealer

Be Seen First

Automotive BDC Manager

Port Arthur, TX · On-site

$70K/yr

Port Arthur Auto Dealership is accepting resumes to hire an automotive dealership experienced BDC Manager We are seeking a manager who is motivated, high-energy, with a positive attitude, exceptional ...

Delavan Holdings

BDC Manager

East Moline, IL · On-site

Job Type Full-time Description BDC Manager Drive Results. Own Your Pipeline. Get Paid for Performance. Kunes Auto Group has 40+ dealerships and is one of the fastest growing dealerships in the ...

Victory Nissan Chesterton

BDC Manager

Chesterton, IN

$60K - $170K/yr

In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large ...

Kunes Auto Group

Automotive BDC Manager

Madison, WI · On-site

Description AUTOMOTIVE BDC MANAGER Unlimited Earning Potential | Career Growth | Paid Training Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We're ...

Werner Kia

BDC MANAGER

Tallahassee, FL · On-site

BDC (Business Development Center) Manager Position is full-time. This is not a remote position. Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304 Are you a high-performance leader with an ...

Werner Kia

BDC MANAGER

Tallahassee, FL · On-site

BDC (Business Development Center) Manager Position is full-time. This is not a remote position. Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304 Are you a high-performance leader with an ...

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BDC Manager information

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$19K

$69.2K

$115.5K

How much do bdc manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
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BDC Manager jobs near you
Infographic showing various Bdc Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $69,194 per year, or $33.3 per hour.

BDC MANAGER

Smith Automotive Group

Lithia Springs, GA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
  • Maintain and increase ROI levels set by the company
  • Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
  • Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
  • Be proficient in dealing with customers via telephone and email
  • Measure and maintain performance levels set by the company
  • Compile all necessary reports on a timely basis
  • Manage employee schedules and time clock reporting for payroll
  • Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
  • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
  • Effectively utilize CRM and Lead Management tools
  • Install processes and train employees
  • Be knowledgeable about sales process, business philosophy, and products
  • Knowledge of office practices and administrative procedures
  • Train staff all processes
  • Will follow behavioral expectations consistent with the Company's visions/values

Requirements
Qualifications:
  • Previous dealership experience required
  • Must have sales experience
  • Must have flexible availability
  • Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
  • Ability to work in call center environment
  • Ability to organize and handle multiple tasks with flexibility
  • Ability to thrive in a team environment and consistently display professional demeanor.

It's time to make the most important move of your career.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Love To Talk With You!

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