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Assistant Service Manager Jobs (NOW HIRING)

Texas Roadhouse

Assistant Service Manager

Buford, GA · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Waco, TX · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Littleton, CO · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Albuquerque, NM · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Littleton, CO · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Riverview, FL · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Orlando, FL · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Conway, AR · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

HERITAGE TRACTOR

Assistant Service Manager

Dixon, IL · On-site

The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...

Texas Roadhouse

Assistant Service Manager

Richmond, TX · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Heritage Tractor

Assistant Service Manager

IL · On-site

$60K - $75K/yr

The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service ...

Texas Roadhouse

Assistant Service Manager

Lancaster, CA · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Bradley, IL · On-site

$5K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

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Assistant Service Manager information

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$26K

$57.5K

$98.5K

How much do assistant service manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for assistant service manager in the United States is $57,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Service Manager vs Service Advisor?

AspectAssistant Service ManagerService Advisor
Primary RoleSupports service operations, manages team, oversees service processesInteracts directly with customers, explains services, recommends repairs
Required CredentialsOften requires automotive or technical certifications, management experienceCustomer service skills, automotive knowledge, often certifications helpful
Work EnvironmentService department management, team supervisionCustomer-facing, sales-oriented

While both roles are vital in automotive service, the Assistant Service Manager focuses on team and process management, whereas the Service Advisor primarily handles customer interactions and service sales. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

What does an Assistant Service Manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, often in automotive, retail, or hospitality settings. Their responsibilities typically include supervising staff, resolving customer complaints, ensuring quality service, and assisting with scheduling and training. They also help maintain inventory, enforce company policies, and may step in to handle managerial duties in the absence of the Service Manager. This role is crucial for maintaining smooth operations and high customer satisfaction.

How does an Assistant Service Manager typically collaborate with technicians and service advisors to ensure efficient workflow?

An Assistant Service Manager plays a crucial role in coordinating between service technicians and service advisors to maintain smooth operations. They often facilitate communication regarding repair status, prioritize tasks based on customer needs, and help resolve any technical or scheduling issues that arise. By maintaining clear records and conducting regular meetings, they help ensure that both customer satisfaction and productivity goals are met. This collaborative environment allows for prompt problem-solving and fosters a team-oriented approach within the service department.

What are the key skills and qualifications needed to thrive as an Assistant Service Manager, and why are they important?

To thrive as an Assistant Service Manager, you need strong organizational skills, customer service experience, and often a background in business administration or related fields. Familiarity with service management software, scheduling systems, and sometimes industry-specific certifications like ASE are typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for supporting staff and resolving customer issues. These competencies ensure efficient operation of service departments, high customer satisfaction, and smooth team coordination.

What job makes $10,000 a month without a degree?

Some high-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions and performance. Additionally, skilled trades like certain construction or electrical work, especially with experience and certifications, can reach this income level without a college degree.
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Assistant Service Manager jobs near you

Assistant Service Manager

Heritage Tractor

Bloomington, IL • On-site

Full-time

Posted 24 days ago

Heritage Tractor rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

100th of 140 rated vehicle equipment hire

Job description

Purpose:
The Assistant Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time and support the Service Manager in keeping the pipeline filled with work. The Assistant Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Assistant Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual may coordinate activities with other departments of the dealership to best serve the needs of the customer and employees. They may supervise technicians to ensure an excellent customer experience.
Responsibilities:

  • Provide support in keeping the pipeline filled with work, manage customer experience to exceed benchmarks
  • Support the execution of consistent HTI service department processes that yield high productivity, charge out efficiency, excellent expense control and an outstanding customer experience
  • Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
  • Responsible for creation of a professionally prepared invoice by properly using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
  • Review work order segments and ensure they include correct parts
  • Schedule pick-up and delivery using TMS and charges are properly charged per HTI requirements
  • Fields internal and external customer inquiries to the Service Department
  • Maintains Service Department filings and records related to equipment manuals
  • Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
  • Support managing Work in Process (WIP) to less than 5% of Total Service Sales
  • Monitor technician progress on jobs and engages other resources to improve job efficiency
  • Work with Transportation Department to maintain vehicle maintenance files in accordance with DOT regulations
  • Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service
Experience, Education, Skills and Knowledge:
  • Basic knowledge of accounting practices
  • Ability to use standard John Deere applications, Microsoft Office, and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
  • Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
  • Physical requirements include lifting at least 10 lbs.

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