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Service Team Leader Jobs (NOW HIRING)

Service Team Leader

Parker, CO ยท On-site

$14.75 - $19.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Lakewood, CO ยท On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Fraser, MI ยท On-site

$14.50 - $19/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Service Team Leader

Florence, KY ยท On-site

$16 - $20.75/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Surprise, AZ

$14.75 - $19.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Arvada, CO ยท On-site

$16.25 - $21.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Parker, CO ยท On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Denver, CO

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Canton, MI ยท On-site

$14.75 - $19.50/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Service Team Leader

Wheat Ridge, CO

$17 - $22.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Greeley, CO ยท On-site

$15.25 - $20.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Denver, CO ยท On-site

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Colorado Springs, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Bainbridge, OH ยท On-site

$14.25 - $18.75/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Service Team Leader

Denver, CO ยท On-site

$16.50 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Colorado Springs, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Food Service Team Leader

Wilmington, NC ยท On-site

$20.25 - $34.45/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. At ...

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Service Team Leader information

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$7

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$38

How much do service team leader jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What does a Service Team Leader do?

A Service Team Leader is responsible for overseeing a team that provides customer service or technical support, ensuring high-quality service delivery and customer satisfaction. They manage daily operations, support team members with training and guidance, handle escalated issues, and monitor performance metrics. Service Team Leaders also coordinate with other departments to resolve problems efficiently and implement process improvements. Their leadership helps maintain a positive work environment and supports the professional development of their team.

What is the difference between Service Team Leader vs Service Supervisor?

AspectService Team LeaderService Supervisor
CredentialsRelevant certifications, experience in customer service or technical supportSimilar certifications, often with additional supervisory training
Work EnvironmentLeads service teams, interacts directly with customers and staffOversees service operations, manages staff performance
Employer & Industry UsageCommon in retail, hospitality, technical support sectorsUsed in service industries like hospitality, maintenance, and retail

The Service Team Leader focuses on guiding service teams and ensuring customer satisfaction, while the Service Supervisor oversees daily operations and staff performance. Both roles require similar credentials and are integral in customer service environments, but the Team Leader emphasizes team guidance, whereas the Supervisor emphasizes operational oversight.

What are the key skills and qualifications needed to thrive as a Service Team Leader, and why are they important?

To thrive as a Service Team Leader, you need experience in customer service, team supervision, and operational management, often supported by a relevant diploma or degree. Familiarity with CRM software, scheduling tools, and performance management systems is typically required. Strong leadership, conflict resolution, and motivational skills help you inspire and guide your team effectively. These capabilities are crucial for maintaining service quality, meeting targets, and fostering a positive team environment.

How does a Service Team Leader typically support team development and performance improvement?

A Service Team Leader plays a crucial role in fostering team development by providing ongoing coaching, setting clear expectations, and facilitating training opportunities. They regularly monitor team performance, offer constructive feedback, and address any performance gaps through one-on-one support or group sessions. Additionally, Service Team Leaders often encourage collaboration and recognize achievements to maintain high morale, which helps drive continuous improvement and customer satisfaction.
What cities are hiring for Service Team Leader jobs? Cities with the most Service Team Leader job openings:
Infographic showing various Service Team Leader job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 67% Full Time, 10% Part Time, 3% Temporary, and 17% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.
Service Team Leader

Service Team Leader

TOKYO JOES LLC

Parker, CO โ€ข On-site

$14.75 - $19.50/hr

Full-time

Posted 23 days ago


Tokyo Joe's rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Description:

About US: Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We are looking for positive, outgoing and dependable people to join our service team.

About YOU: A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. Youโ€™re diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN!

RESPONSIBILITIES

  • Create positive guest and team member experiences, creating a fun and energetic vibe
  • Take guestsโ€™ food orders and handle cash and credit transactions
  • Follow Tokyo Joes operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
  • Demonstrate knowledge of the brand and menu items
  • Make the availability of fresh ingredients possible on a daily basis.
  • Serve food to guests in a courteous and timely manner
  • Quickly and accurately prepare food items
  • Follow sanitation and safety procedures including knife handling and kitchen equipment
  • Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
  • Effectively handle guest concerns and complaints
  • Work as a team to prepare the restaurant for each shift
  • Acts with integrity, honesty and knowledge that promotes the culture of Tokyo Joes
  • Maintains regular and consistent attendance and punctuality
  • Contributes to a positive team environment
  • Manage others through positive communication, teamwork and delegation to complete tasks
  • Food, Team Member and Guest Safety
  • Cleanliness and maintenance of the restaurant and equipment
  • Enforce and follow all company policies and procedures
  • Mastery of menu portion and allergens
  • Ability to work Service and Sushi stations proficiently
Requirements:

KNOWLEDGE/SKILLS/REQUIREMENTS

  • Excellent guest service skills required
  • Cash Handling and Managment
  • Ability to work in a fast-paced environment for up to 8+ hours per shift
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with guests and team members
  • Ability to work nights, weekends and holidays
  • Ability to work with sharp kitchen tools when in a prep position