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Service Team Leader Jobs (NOW HIRING)

citronhygiene

Service Team Leader

Elkridge, MD

$15.75 - $20.75/hr

Role Overview The Service Team Leader is responsible for overseeing daily hygiene service operations while leading a team of technicians delivering services to client sites. This role combines hands ...

Tokyo Joe's

Service Team Leader

Surprise, AZ · On-site

$15.65/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Lakewood, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Littleton, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Castle Rock, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Westminster, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Mesa, AZ

$16 - $21/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Colorado Springs, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Englewood, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Lakewood, CO

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Fort Collins, CO

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Colorado Springs, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Tokyo Joe's

Service Team Leader

Aurora, CO · On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

TOKYO JOES LLC

Service Team Leader

Littleton, CO · On-site

$16.25 - $21.25/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Target Brands, Inc.

Food Service Team Leader

Sayville, NY · On-site

$25.75 - $43.75/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. At ...

Meijer

Service Team Leader Full Time

Englewood, OH

$14.50 - $19/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

MarineMax

Level II Service Team Leader

Fort Myers, FL · On-site

$14 - $18.50/hr

The Level 2 Service Team Leader is responsible for coordinating the service, rigging, delivery and maintenance of inventory and customer boats. Responsibilities include working with the customer ...

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Service Team Leader information

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How much do service team leader jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for service team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What does a Service Team Leader do?

A Service Team Leader is responsible for overseeing a team that provides customer service or technical support, ensuring high-quality service delivery and customer satisfaction. They manage daily operations, support team members with training and guidance, handle escalated issues, and monitor performance metrics. Service Team Leaders also coordinate with other departments to resolve problems efficiently and implement process improvements. Their leadership helps maintain a positive work environment and supports the professional development of their team.

What is the difference between Service Team Leader vs Service Supervisor?

AspectService Team LeaderService Supervisor
CredentialsRelevant certifications, experience in customer service or technical supportSimilar certifications, often with additional supervisory training
Work EnvironmentLeads service teams, interacts directly with customers and staffOversees service operations, manages staff performance
Employer & Industry UsageCommon in retail, hospitality, technical support sectorsUsed in service industries like hospitality, maintenance, and retail

The Service Team Leader focuses on guiding service teams and ensuring customer satisfaction, while the Service Supervisor oversees daily operations and staff performance. Both roles require similar credentials and are integral in customer service environments, but the Team Leader emphasizes team guidance, whereas the Supervisor emphasizes operational oversight.

What are the key skills and qualifications needed to thrive as a Service Team Leader, and why are they important?

To thrive as a Service Team Leader, you need experience in customer service, team supervision, and operational management, often supported by a relevant diploma or degree. Familiarity with CRM software, scheduling tools, and performance management systems is typically required. Strong leadership, conflict resolution, and motivational skills help you inspire and guide your team effectively. These capabilities are crucial for maintaining service quality, meeting targets, and fostering a positive team environment.

How does a Service Team Leader typically support team development and performance improvement?

A Service Team Leader plays a crucial role in fostering team development by providing ongoing coaching, setting clear expectations, and facilitating training opportunities. They regularly monitor team performance, offer constructive feedback, and address any performance gaps through one-on-one support or group sessions. Additionally, Service Team Leaders often encourage collaboration and recognize achievements to maintain high morale, which helps drive continuous improvement and customer satisfaction.
What cities are hiring for Service Team Leader jobs? Cities with the most Service Team Leader job openings:
Who are the top companies hiring for Service Team Leader jobs? The top employers for Service Team Leader jobs are:
What are popular job titles related to Service Team Leader jobs? For Service Team Leader jobs, the most frequently searched job titles are:
Service Team Leader jobs near you
Infographic showing various Service Team Leader job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.

Service Team Leader

citronhygiene

Elkridge, MD

$15.75 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Role Overview

The Service Team Leader is responsible for overseeing daily hygiene service operations while leading a team of technicians delivering services to client sites. This role combines hands-on fieldwork with leadership responsibilities, ensuring high service quality, operational efficiency, and strong customer satisfaction.

Key Responsibilities

Team Leadership & Development

  • Train, coach, and support a team of 10+ Hygiene Technicians
  • Conduct regular performance reviews and provide ongoing feedback
  • Support recruitment, hiring, onboarding, and performance management
  • Foster a transparent and high-performance team culture

Operations & Service Delivery

  • Perform hygiene service duties, including:
    • Delivery and collection of sanitary disposal units
    • Cleaning and detailing washroom fixtures (sinks, toilets, urinals)
    • Installation and replenishment of washroom products (soap, air care, etc.)
  • Support Service Managers with service coverage, including emergencies and missed appointments
  • Conduct site inspections and service audits to ensure quality standards

Customer Service

  • Act as a key point of contact for customers on-site
  • Respond to and resolve customer inquiries and complaints professionally
  • Ensure consistent delivery of high-quality service

Administration & Systems

  • Manage team timesheets and support payroll processes
  • Maintain accurate service records using Salesforce and other systems
  • Assist with accounts receivable (A/R) collection efforts
  • Complete administrative duties as required

Strategic & Operational Support

  • Contribute to regional goals, planning, and operational improvements
  • Support Service Managers with field and office coordination
  • Continuously learn and apply new products, tools, and service procedures

Health & Safety

  • Follow all company health and safety policies and procedures
  • Promote a safe working environment for all team members

Qualifications

Must-Have

  • High School Diploma
  • Minimum 3 years of leadership experience
  • Valid driver’s license
  • Strong organizational skills and attention to detail
  • Ability to work independently and in a team environment
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong communication and interpersonal skills

Nice-to-Have

  • Experience with Salesforce, NetSuite, or similar systems
  • Experience in field service, operations, or facilities services

Working Conditions

  • Regular travel to client sites required
  • Ability to lift 25–30 lbs
  • May require occasional evening or extended hours
  • Fast-paced environment with multiple priorities and deadlines

What’s in It for You

  • Comprehensive benefits package (health, dental, vision, life insurance)
  • 401(k) with company match
  • Ongoing training and professional development programs
  • Opportunities for career growth within a stable, growing company
  • Supportive and collaborative team environment

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