ZipRecruiter

Log In

1

Service Team Leader Jobs Near Me

battleface

Customer Service Team Leader

Columbus, OH · On-site

We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to-day guidance to a team serving customers across multiple channels and geographies. about you: You're ...

battleface

Customer Service Team Leader

Columbus, OH · Remote

We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to-day guidance to a team serving customers across multiple channels and geographies. about you: You're ...

battleface

Customer Service Team Leader

Columbus, OH · Remote

We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to-day guidance to a team serving customers across multiple channels and geographies. about you: You're ...

Chick-fil-A

Team Leader

Columbus, OH · On-site

$14 - $18/hr

... Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the ... restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and ...

Chick-fil-A

Team Leader

Columbus, OH · On-site

$16 - $20/hr

Strong commitment to superior customer service * Ability to manage Team Member behavioral and ... leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are ...

Jenis Splendid Ice Creams LLC.

Team Leader

Columbus, OH · On-site

$16 - $21.11/hr

Provide consistent, world-class service to every single customer * Reliable, on time, and ready to ... Our Team Leaders make a difference in their shop, their community, and in how they partner with ...

Chick-fil-A

Team Leader

Lancaster, OH · On-site

$14 - $16/hr

... Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the ... restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and ...

Jenis Splendid Ice Creams LLC.

Team Leader

Columbus, OH · On-site

$16 - $21.11/hr

Provide consistent, world-class service to every single customer * Reliable, on time, and ready to ... Our Team Leaders make a difference in their shop, their community, and in how they partner with ...

Jenis Splendid Ice Creams LLC.

Team Leader

Columbus, OH · On-site

$18.65 - $28.32/hr

Team Leaders are also eligible for overtime, holiday premium pay (if applicable). *This is an ... Provide consistent, world-class service to every single customer * Reliable, on time, and ready to ...

Jenis Splendid Ice Creams LLC.

Team Leader

Columbus, OH · On-site

$16 - $21.11/hr

Provide consistent, world-class service to every single customer * Reliable, on time, and ready to ... Our Team Leaders make a difference in their shop, their community, and in how they partner with ...

Chick-fil-A

Team Leader

Hilliard, OH

Exemplifies the Chick-fil-A Market of Hilliard Core Values - Excellence, Initiative, Service, and Integrity. Why Join Our Team? Our Owner/Operator is passionate about investing in growing leaders in ...

Tractor Supply Company

Team Leader

Springfield, OH · On-site

Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution. * Use A+ Coaching routines to develop ...

Mountain Warehouse

Team Leader

Heath, OH

£13.32/hr

Do you thrive in a fast-paced retail environment where exceptional customer service, innovative ... Leadership & Team Development: * Foster a collaborative and supportive team environment, uniting ...

Plato's Closet

Team Leader

Columbus, OH · On-site

$13 - $14/hr

Join our dynamic team as a Shift Leader at our Columbus - Bethel Rd. location, where customer service and teamwork are at the heart of everything we do. We are a vibrant company that values energetic ...

Chick-Fil-A

Team Leader

Columbus, OH · On-site

Previous customer service experience preferred * Previous leadership experience an asset * Hard-working * Team-oriented * Friendly * Honest * Great customer skills Chick-fil-A, Inc., Founder S.

Tractor Supply Company

Team Leader

Grove City, OH

Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover ... The Team Leader is required to perform a combination of the following duties during 95 percent of ...

Tractor Supply Company

Team Leader

Springfield, OH · On-site

Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution. * Use A+ Coaching routines to develop ...

Tractor Supply Company

Team Leader

Grove City, OH · On-site

Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover ... The Team Leader is required to perform a combination of the following duties during 95 percent of ...

Tractor Supply Company

Team Leader

Grove City, OH · On-site

Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover ... The Team Leader is required to perform a combination of the following duties during 95 percent of ...

Tractor Supply Company

Team Leader

Grove City, OH

Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover ... The Team Leader is required to perform a combination of the following duties during 95 percent of ...

next page

Showing results 1-20

All JobsService Team Leader JobsService Team Leader Jobs Near Me

Service Team Leader information

See salary details

$7

$20

$38

How much do service team leader jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What cities are hiring for Service Team Leader jobs?

Cities with the most Service Team Leader job openings:

Who are the top companies hiring for Service Team Leader jobs?

The top 10 employers for Service Team Leader jobs are:

Service Team Leader jobs near you
A map of the United States highlighting the number of Service Team Leader job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Service Team Leader job openings in each state, with California having the most at 2 and Alaska the least at 0.

Customer Service Team Leader

battleface

Columbus, OH • On-site

Full-time

Posted 5 days ago

Job description

about us: battleface is building a humanity-focused travel insurance company that brings people and the world together.
For too long, travel insurance has focused on the company rather than the customer. We're changing that by connecting travelers with customized insurance solutions that provide the right coverage at the right price, where and when they need it.
We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to-day guidance to a team serving customers across multiple channels and geographies.
about you: You're an experienced contact center leader who embraces innovation, technology, and the opportunity to help others. You use data and customer feedback to guide decisions, improve performance, and support our core principles.
You'll help move our global operations forward by delivering an exceptional customer experience and developing a capable, confident, and engaged team.
In this role, you will:
  • Provide day-to-day leadership, support, and direction to Customer Service team members.
  • Coach team members through regular feedback, one-to-one conversations, and practical development plans.
  • Help onboard and train new team members including the creation and management of knowledge resources.
  • Monitor service, quality, productivity, and workload in an omnichannel environment.
  • Participate in quality-calibration sessions to promote fair and consistent evaluations.
  • Support customer and system escalations, taking ownership of complex cases when needed.
  • Share frontline feedback on business initiatives, processes, and technology that affect the Customer Service team or customer journey.
  • Foster a supportive and accountable team environment built on active listening, patience, empathy, and kindness.
  • Step into frontline customer-support activity when service levels or business needs require it.

essentials
  • At least two years of experience in a team leader, supervisor, senior agent, or comparable customer-service leadership role.
  • Experience coaching and supporting customer-service colleagues.
  • Experience working remotely and with remote or international teams.
  • Ability to interpret and manage a high volume of information and performance data.
  • A strong sense of urgency and the ability to adapt to changing priorities in a fast-paced environment.
  • The ability to quickly adjust to evolving product and partner needs.
  • Excellent written and verbal communication skills.
  • Confidence handling complex customer issues and escalations.
  • Broadly technically proficient including experience with Microsoft Office.

even better
  • Professional experience in the travel insurance industry.
  • Travel insurance, property and casualty, or accident and health licensing.
  • Experience working in a technology-focused startup or high-growth business.
  • Experience supporting customers across multiple countries and time zones.
  • Personal experience with international travel.

your focus on impact
Most importantly, you:
  • Consistently aim to exceed relevant and evolving goals.
  • Set intentional objectives that improve team performance and the customer experience.
  • Build strong relationships that help us fulfill our mission of creating a humanity-focused travel insurance company.
  • Balance accountability with empathy, helping team members grow while maintaining high standards.
  • Look for practical ways to make the customer and team-member experience better.

Apply