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Service Team Leader Jobs (NOW HIRING)

Team Leader

Hoboken, NJ ยท On-site

$67K - $72K/yr

As part of a multi-disciplinary, core services team, the team leader will assess treatment needs, complete biopsychosocial assessments, provide and other direct individual counseling clinical to help ...

R.E. ("Customers Are Really Everything") level of service. Team Shift Leaders focus on the key elements of the Dunkin' Donuts operational drivers, which include: * Fast, friendly, and energetic ...

Team Leader

Wilmington, NC ยท On-site

$13.25/hr

... Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction ... Provides fast and efficient service. Thanks the customer. * Rings customer sales using an ...

Service Department Team Leader

West Chester, OH ยท On-site

$15 - $19.75/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Plans, directs and supervises team members in the day to day operations within the Service and ...

Service Department Team Leader

West Chester, OH ยท On-site

$15 - $19.75/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Plans, directs and supervises team members in the day to day operations within the Service and ...

... Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that ...

... Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the ... restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and ...

... Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that ...

Our Team Leaders are those who consistently demonstrate our core values, embrace the Chick-fil-A ... Strong commitment to superior customer service * Ability to manage Team Member behavioral and ...

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Service Team Leader information

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How much do service team leader jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for service team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What does a Service Team Leader do?

A Service Team Leader is responsible for overseeing a team that provides customer service or technical support, ensuring high-quality service delivery and customer satisfaction. They manage daily operations, support team members with training and guidance, handle escalated issues, and monitor performance metrics. Service Team Leaders also coordinate with other departments to resolve problems efficiently and implement process improvements. Their leadership helps maintain a positive work environment and supports the professional development of their team.

What is the difference between Service Team Leader vs Service Supervisor?

AspectService Team LeaderService Supervisor
CredentialsRelevant certifications, experience in customer service or technical supportSimilar certifications, often with additional supervisory training
Work EnvironmentLeads service teams, interacts directly with customers and staffOversees service operations, manages staff performance
Employer & Industry UsageCommon in retail, hospitality, technical support sectorsUsed in service industries like hospitality, maintenance, and retail

The Service Team Leader focuses on guiding service teams and ensuring customer satisfaction, while the Service Supervisor oversees daily operations and staff performance. Both roles require similar credentials and are integral in customer service environments, but the Team Leader emphasizes team guidance, whereas the Supervisor emphasizes operational oversight.

What are the key skills and qualifications needed to thrive as a Service Team Leader, and why are they important?

To thrive as a Service Team Leader, you need experience in customer service, team supervision, and operational management, often supported by a relevant diploma or degree. Familiarity with CRM software, scheduling tools, and performance management systems is typically required. Strong leadership, conflict resolution, and motivational skills help you inspire and guide your team effectively. These capabilities are crucial for maintaining service quality, meeting targets, and fostering a positive team environment.

How does a Service Team Leader typically support team development and performance improvement?

A Service Team Leader plays a crucial role in fostering team development by providing ongoing coaching, setting clear expectations, and facilitating training opportunities. They regularly monitor team performance, offer constructive feedback, and address any performance gaps through one-on-one support or group sessions. Additionally, Service Team Leaders often encourage collaboration and recognize achievements to maintain high morale, which helps drive continuous improvement and customer satisfaction.
What cities are hiring for Service Team Leader jobs? Cities with the most Service Team Leader job openings:
Infographic showing various Service Team Leader job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.

Customer Service Team Leader, Jefferson

DIG INN Chefs-In-Training

Philadelphia, PA โ€ข On-site

$16 - $18/hr

Other

Retirement, PTO

Posted 4 hours ago


Job description

CHEF-IN-TRAINING

[Restaurant Team Member]

$16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS!

ABOUT THE ROLE:

The next generation of chefs are evolving in DIG restaurants.

Our scratch based kitchens are built around people with a true passion for real good food.ย  We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.

YOU WILL:ย 

  • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation.ย 
  • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout.
  • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).
  • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
  • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
  • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards.ย 
  • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies.ย 
  • Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system.

YOU HAVE:ย 

  • A passion for real, good food and a desire to learn culinary practices and skills.ย 
  • The ability to demonstrate and execute a strong work ethic.
  • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
  • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
  • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success.ย 
  • Excellent communication skills, both verbal and written.
  • A desire to create exceptional employee & guest experiences.
  • An eye for detail and solving challenges.ย 
  • A desire for growth in our brigade.

WORK PERKS:ย 

Aside from the standard job description fare (competitive pay) we also offer:

  • Opportunities for GROWTH in a TEAM environment
  • Competitive Pay & potential to earn tips
  • Paid Time Off
  • 401K programming
  • Parental leave
  • Thanksgiving, Christmas and other Holidays Off
  • Flexible Scheduling: Part Time and Full Time Hours
  • Complimentary DIG lunch everyday
  • Commuter Benefits

ABOUT US: ย To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:ย  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note:ย 

The duties of this position may change from time to time. DIGย  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIGย  is proud to be an Equal Opportunity Employer.ย  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").