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Service Team Leader Jobs (NOW HIRING)

Target Brands, Inc.

Food Service Team Leader

Fontana, CA · On-site

$24.25 - $41.25/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store. At ...

etrailer

Customer Service- Team Leader

Wentzville, MO · On-site

$23/hr

Customer Service Team Lead Location: Wentzville MO, 63385 Starting Rate: $23 per hour- Based on ... This role is for a leader who wants both You love helping teammates grow. You love helping ...

MetroPlusHealth

Customer Service Team Leader

Manhattan, NY · On-site

$53K - $58K/yr

Position Overview The Customer Service Team Leader will assist the Customer Service Supervisor(s) with the daily supervision, monitoring of all projects and assignments. They will monitor daily job ...

Target

Food Service Team Leader

Lima, OH · On-site

$21.50 - $36.55/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,pricingand promotional signing processes for all Food&Beverage areas of the store. At ...

Target

Food Service Team Leader

Bakersfield, CA · On-site

$23.75 - $40.40/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,pricingand promotional signing processes for all Food&Beverage areas of the store. At ...

Schlotzsky's

Team Leader

Derby, KS

$12 - $15/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Wichita, KS

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Fort Smith, AR

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Murphy, TX · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Bentonville, AR · On-site

$12 - $15/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Lewisville, TX

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Huntsville, TX · On-site

$11 - $13/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

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Service Team Leader information

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How much do service team leader jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What does a Service Team Leader do?

A Service Team Leader is responsible for overseeing a team that provides customer service or technical support, ensuring high-quality service delivery and customer satisfaction. They manage daily operations, support team members with training and guidance, handle escalated issues, and monitor performance metrics. Service Team Leaders also coordinate with other departments to resolve problems efficiently and implement process improvements. Their leadership helps maintain a positive work environment and supports the professional development of their team.

What is the difference between Service Team Leader vs Service Supervisor?

AspectService Team LeaderService Supervisor
CredentialsRelevant certifications, experience in customer service or technical supportSimilar certifications, often with additional supervisory training
Work EnvironmentLeads service teams, interacts directly with customers and staffOversees service operations, manages staff performance
Employer & Industry UsageCommon in retail, hospitality, technical support sectorsUsed in service industries like hospitality, maintenance, and retail

The Service Team Leader focuses on guiding service teams and ensuring customer satisfaction, while the Service Supervisor oversees daily operations and staff performance. Both roles require similar credentials and are integral in customer service environments, but the Team Leader emphasizes team guidance, whereas the Supervisor emphasizes operational oversight.

What are the key skills and qualifications needed to thrive as a Service Team Leader, and why are they important?

To thrive as a Service Team Leader, you need experience in customer service, team supervision, and operational management, often supported by a relevant diploma or degree. Familiarity with CRM software, scheduling tools, and performance management systems is typically required. Strong leadership, conflict resolution, and motivational skills help you inspire and guide your team effectively. These capabilities are crucial for maintaining service quality, meeting targets, and fostering a positive team environment.

How does a Service Team Leader typically support team development and performance improvement?

A Service Team Leader plays a crucial role in fostering team development by providing ongoing coaching, setting clear expectations, and facilitating training opportunities. They regularly monitor team performance, offer constructive feedback, and address any performance gaps through one-on-one support or group sessions. Additionally, Service Team Leaders often encourage collaboration and recognize achievements to maintain high morale, which helps drive continuous improvement and customer satisfaction.
What cities are hiring for Service Team Leader jobs? Cities with the most Service Team Leader job openings:
Who are the top companies hiring for Service Team Leader jobs? The top employers for Service Team Leader jobs are:
What are popular job titles related to Service Team Leader jobs? For Service Team Leader jobs, the most frequently searched job titles are:
Service Team Leader jobs near you
Infographic showing various Service Team Leader job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 67% Full Time, 10% Part Time, 3% Temporary, and 17% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.
Food Service Team Leader

Food Service Team Leader

Target Brands, Inc.

North Little Rock, AR • On-site

$21 - $35.70/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Target rating

6.6

Company rating: 6.6 out of 10

Based on 6,814 frontline employees who took The Breakroom Quiz

14th of 39 rated national retailers

Job description

The starting pay range for this position per hour is $21.00 - $23.00. The full pay range for this position per hour is $21.00 - $35.70
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:
  • Guest service fundamentals and experience building a guest-first and freshness culture on your team

  • Food & Beverage business fundamentals: department sales trends, freshness, food safety and quality, inventory management, guest shopping patterns and pricing and promotions strategies

  • Planning department(s) daily/weekly workload to support business priorities and deliver sales

  • Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent.

As a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:
  • Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

  • Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations.

  • Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.

  • Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

  • Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement, including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.

  • Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

  • Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels with guidance from your direct leader.

  • Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.

  • Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures.

  • Validate and follow-up on team members' progress against department checklists and routines.

  • Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).

  • Ensure accurate in-stocks by placing store-initiated orders according to best practices.

  • Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.

  • Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently.

  • Remain up-to-date on relevant trends and products to educate team members.

  • Participate in team hiring and onboarding processes.

  • At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.

  • In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.

  • Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment.

  • Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.

  • Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

  • Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.

  • Model the execution of physical security processes in order to enhance the instore security culture.

  • Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.

  • If applicable, as a key carrier, follow all safe and secure training and processes.

  • Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

  • Address all store emergency and compliance needs.

  • Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.

  • All other duties based on business needs,

WHAT WE ARE LOOKING FOR
This may be the right job for you if:
  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

  • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

  • You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go:
  • High school diploma or equivalent

  • Must be at least 18 years of age or older

  • Previous retail experience preferred, but not required

  • Strong interest and knowledge of the food service business

  • Lead and hold others accountable

  • Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

  • Work independently and as part of a team

  • Manage workload and prioritize tasks independently

  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

  • Welcoming and helpful attitude toward all guests and other team members

  • Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
  • Access all areas of the building to respond to guest or team member issues.

  • Interpret instructions, reports and information.

  • Accurately handle cash register operations as needed.

  • Climb up and down ladders if needed.

  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.

  • Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary

  • Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present.

  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.

  • Ability to remain mobile for the duration of a scheduled shifts (shift length may vary)

Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

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About Target

Sourced by ZipRecruiter

We're here to help all families discover the joy of everyday life. Target is a general merchandise retailer with stores in all 50 U.S. states and the District of Columbia. 75% of the U.S. population lives within 10 miles of a Target store. We employ 400,000+ Our tagline is "Expect More. Pay Less." We've been using it since 1994! The Target Corporation also owns Shipt and Roundel. More to love! Target is headquartered in Minneapolis, Minnesota, its hometown since the first Target store opened in 1962 under The Dayton Company.

Industry

Retail and scientific research and development services

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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