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Service Team Leader Jobs (NOW HIRING)

Service Team Leader

Chicago, IL · On-site

$20 - $23/hr

Just Salad is seeking Shift Team Leaders that will join our team. Under the general direction of ... The quality of customer service and fostering a customer-centric environment * The cleanliness of ...

Service Team Leader

West Bend, WI · On-site

$16.25 - $21.25/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Service Team Leader

Colorado Springs, CO · On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to-day guidance to a team serving customers across multiple channels and geographies. about you: You're ...

Service Team Leader Plus One

Madison Heights, MI · On-site

$14.75 - $19.50/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

Food Service Team Leader

Merrillville, IN · On-site

$21.50 - $36.55/hr

This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,pricingand promotional signing processes for all Food&Beverage areas of the store. At ...

Team Leader

Murphy, TX · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Wichita, KS · On-site

$12 - $15/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Wichita, KS · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Mountain Home, AR · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Fayetteville, AR · On-site

$12 - $15/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Rogers, AR · On-site

$12 - $15/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Terrell, TX · On-site

$11 - $12/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Rogers, AR · On-site

$12 - $15/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Team Leader

Wichita, KS · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Showing results 21-40

Service Team Leader information

See salary details

$7

$20

$38

How much do service team leader jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service team leader in the United States is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service team leader?

To thrive as a Service Team Leader, you need experience in customer service, team supervision, and operational management, often supported by a relevant diploma or degree. Familiarity with CRM software, scheduling tools, and performance management systems is typically required. Strong leadership, conflict resolution, and motivational skills help you inspire and guide your team effectively. These capabilities are crucial for maintaining service quality, meeting targets, and fostering a positive team environment.

How does a service team leader typically support team development and performance improvement?

A Service Team Leader plays a crucial role in fostering team development by providing ongoing coaching, setting clear expectations, and facilitating training opportunities. They regularly monitor team performance, offer constructive feedback, and address any performance gaps through one-on-one support or group sessions. Additionally, Service Team Leaders often encourage collaboration and recognize achievements to maintain high morale, which helps drive continuous improvement and customer satisfaction.

What is the difference between Service Team Leader vs Service Supervisor?

AspectService Team LeaderService Supervisor
CredentialsRelevant certifications, experience in customer service or technical supportSimilar certifications, often with additional supervisory training
Work EnvironmentLeads service teams, interacts directly with customers and staffOversees service operations, manages staff performance
Employer & Industry UsageCommon in retail, hospitality, technical support sectorsUsed in service industries like hospitality, maintenance, and retail

The Service Team Leader focuses on guiding service teams and ensuring customer satisfaction, while the Service Supervisor oversees daily operations and staff performance. Both roles require similar credentials and are integral in customer service environments, but the Team Leader emphasizes team guidance, whereas the Supervisor emphasizes operational oversight.

What is a service team leader?

A service team leader is a supervisory role responsible for managing a team that provides customer service or technical support. They coordinate daily operations, ensure quality standards, and often handle escalated customer issues, requiring strong communication and leadership skills.

What is the role of a service team leader?

A service team leader oversees daily operations of a customer service or technical support team, ensuring high-quality service delivery and customer satisfaction. They coordinate team activities, provide training, monitor performance metrics, and address escalated issues to meet organizational goals.

What cities are hiring for Service Team Leader jobs?

Cities with the most Service Team Leader job openings:

Infographic showing various Service Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.

Service Team Leader

Just Salad

Chicago, IL • On-site

$20 - $23/hr

Full-time

Life, Retirement, PTO

Posted 4 days ago


Just Salad rating

5.9

Company rating: 5.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Just Salad is seeking Shift Team Leaders that will join our team. Under the general direction of the Restaurant Team Leader (Just Salad’s General Managers), the Shift Team Leader will focus on assisting RTL with overseeing the store operations. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint.

STL Report to: Store’s Restaurant Team Leader

We are looking for people who:

  • Make focusing on the guest a top priority

  • Are open to learning and following (great leaders learn to follow first)

  • Are willing to adapt in a growing and ever changing environment

  • Open availability preferred


Shift Managers assist General Managers with:

  • The store’s overall profitability and operational smoothness

  • Employee training and coaching

  • Ensuring the staff's compliance with all policies, standards, and procedures

  • The quality of customer service and fostering a customer-centric environment

  • The cleanliness of the store and keeping it up to code with the DOH

  • The consistently clean presentation of FOH and BOH, including the line items and chopping stations, as well as kitchen cleanliness.

  • Potentially cooking product in BOH as it runs out after Prep staff has finished their shift for the day, or in the case of an understaffed BOH.

  • The morale of the store and maintaining a positive work environment

  • Administrative tasks including: scheduling, payroll, inventory, compiling reports and food and beverage ordering


Daily Responsibilities:

  • Provides excellent customer service to Just Salad guests

  • Fills out order ticket clearly and accurately

  • Assists with digital orders as needed

  • Tops salads and wraps

  • Restocks toppings and lettuce as needed

  • Practices FIFO (First in First out)

  • Cleans the line

  • Sweeps floor during shift

  • Completes assigned tasks

  • Works as Name Taker if needed

  • Cleans, re-stocks and breaks down topping line at the end of shift

  • Cook product in BOH as it depletes, especially during afternoon and nighttime shifts. 

  • Follow food safety and quality standards.

  • Support programs to minimize Just Salad’s environmental footprint including food waste reduction, recycling, composting and more.


We provide you with:

  • Paid Training: Every team member hired is set up for success through a training that is structured and detailed. We take care of our hires the same as we do our customers.

  • Growth Opportunities: We like to make opportunities available to our family before hiring externally.

  • Solid Company Culture: Sustainability + Health + Connection. Anyone who joins Just Salad becomes a part of something great.

  • Free meals: Up to $13 value when working.

  • Flexible Schedule: Perfect for college students, busy parents or anyone who wants to get their feet wet in the restaurant business.

  • Get paid daily: No need to wait for payday. You have access to your money every day!


Additional Benefits:

  • Long term disability

  • Hospital indemnity

  • Accidental insurance

  • Life + AD&D

  • Paid Vacation and Sick time

  • 401k (eligible after 6 months from hire date)

All employees are eligible the 1st of the month after 60 days from hire.



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