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Parts And Service Manager Jobs (NOW HIRING)

ASV HOLDINGS, Inc.

Parts & Service Manager

S. Parts & Service Manager 1. Role Mission Drive profitable aftermarket growth, increasing dealer capability, and support customer uptime across North America by embedding One Yanmar service ...

Midas

Automotive Parts/Service Manager

Dodge City, KS · On-site

We are looking for automotive parts and service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical ...

Samuel

Manager, Parts & Service

Fort Mill, SC

Support key accounts with proactive maintenance planning and lifecycle management of strapping equipment * Resolve escalated service and parts issues quickly and effectively * Provide technical ...

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Parts And Service Manager information

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$32.5K

$66.6K

$119.5K

How much do parts and service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for parts and service manager in the United States is $66,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Parts And Service Manager vs Service Advisor?

AspectParts And Service ManagerService Advisor
Primary RoleOversees parts inventory, service operations, and team managementActs as the customer liaison, schedules repairs, and explains services
CredentialsExperience in automotive or equipment service, certifications may varyCustomer service skills, automotive knowledge often preferred
Work EnvironmentService department, management settingCustomer-facing, sales and service environment
Industry UsageAutomotive, heavy equipment, machinery industriesAutomotive dealerships, repair shops

The Parts And Service Manager focuses on managing parts inventory and overseeing service operations, while the Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles require automotive knowledge, but their responsibilities and interactions differ significantly.

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What are the most commonly searched types of Parts And Service jobs? The most popular types of Parts And Service jobs are:
Who are the top companies hiring for Parts And Service Manager jobs? The top employers for Parts And Service Manager jobs are:
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Parts And Service Manager jobs near you
Infographic showing various Parts And Service Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, and 12% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $66,566 per year, or $32 per hour.
Parts & Service Manager

Parts & Service Manager

ASV HOLDINGS, Inc.

Remote

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
Yanmar Compact Equipment North America Inc. (YCENA) is a premium, professional OEM delivering industry-leading compact construction equipment - including excavators, wheel loaders, and track loaders - backed by a North American dealer network. As part of the One Yanmar global strategy, YCENA is investing in the people, programs, and infrastructure required to drive sustained growth across key verticals and markets. This position is a remote position in North Central Region of U.S.
Parts & Service Manager
1. Role Mission
Drive profitable aftermarket growth, increasing dealer capability, and support customer uptime across North America by embedding One Yanmar service standards, discipline, and execution rigor into all of our actions, throughout the assigned dealers and territory.
2. Core Responsibilities
A. Dealer Performance & Growth
  • Own YCENA Dealer Parts & Service revenue growth within North America
  • Execute dealer-specific business plans for the growth of Yanmar parts sales
  • Execute dealer-specific business plans to support customer retention
  • Promote adoption of all One Yanmar Dealer initiatives
  • Drive aftermarket programs utilization and penetration

B. Customer Support & Uptime
  • Ensure rapid resolution of field issues related to quality, warranty, and technical support
  • Lead aftermarket CSI/NPS recovery actions with dealers
  • Monitor and support Warranty process and recovery rates

C. Capability Building -Dealer Excellence
  • Implement training plans and encourage Dealer participation in YCENA training initiatives
  • Drive utilization of special tools
    • Dealer Portal
    • YDS
    • SA-Diagnostic tool
    • SA-Remote -Telematics platform
  • Lead standardization of Dealer parts and service best practices

D. Inventory & Parts Discipline
  • Ensure dealers maintain a healthy inventory of parts to support their local population
  • Drive dealer forecast accuracy and stocking compliance
    • Focus on fastest moving parts to support their Service Department support
  • Align with NA Parts distribution policies and annual Dealer business plans
  • Assist with expediting of Dealer parts back orders

E. Governance & Execution
  • Enforce One Yanmar standards process, reporting, and accountability
  • Own monthly performance reviews with dealers
  • Escalate issues and close gaps with urgency

F. Other Duties
• Other duties and responsibilities as assigned to meet the company objectives
3. 30-60-90 Day Execution Plan
First 30 Days - Diagnose & Align
  • Dealer segmentation -Top / Growth / At Risk
  • Baseline KPIs:
    • Parts sales year over year growth plus 8-12%
    • Warranty recovery rate 85% of dollars
    • Warranty first pass acceptance of 85%
    • Fill rate of 85% of fast-moving parts
    • CSI/NPS year over year growth plus 10 points
  • Dealer customer retention improvement YOY
  • Identify top 3-5 dealer gaps from their existing business plan
    • Execute corrective measures plan with the Dealer
  • Align with:
    • Sales Commercial Team
    • Parts YA Parts Support

Output: Regional Territory Aftermarket Action Plan -by dealer
60 Days - Activate & Implement
  • Launch dealer-specific improvement plans
  • Implement:
    • Training -technical + commercial support
    • Inventory corrections
    • CSI/NPS recovery actions
  • Review monthly results of dealer scorecards
  • Drive quick wins:

Output: Measured improvement in top 3 KPIs per dealer
90 Days - Deliver & Standardize
  • Establish repeatable cadence:
    • Monthly Dealer contact, and reviews
    • KPI tracking dashboard
  • Show financial impact:
    • Parts growth
    • Service revenue lift
    • Aftermarket program engagement
  • Escalate structural gaps within YCENA:
    • Low Inventory performance
    • Training gaps
    • Dealer capability issues

Output: Sustained execution model + visible P&L contribution
4. KPI Framework -North America Standard
A. Financial Performance
  • Parts Revenue Growth: plus 8-12% YoY

B. Customer & Quality
  • CSI / NPS Improvement: plus 10 pts YoY
  • Warranty recovery rate of 85%

C. Operational Excellence
  • Fill Rate - Dealer-facing:
    • A Parts: 98%
    • Overall: 85%
  • Inventory Turns: increase 3%

D. Dealer Capability
  • Assigned Dealer online training completion : 100% within 6 months
  • Training completion rate 90% including ILT course annually
  • Tool Utilization -YDS, Dealer Portal, Helpdesk, SA-D, SA-R: 100% adoption
  • Monthly Dealer Reviews: 100% completion

E. Execution Discipline
  • Action Closure Rate: 95% within 30 days
  • KPI Reporting Compliance: 100% on time

5. Dealer-Facing Scorecard - outline
1. Growth
  • Yanmar Parts Sales - $ / YoY
  • Yanmar Service Revenue -$ / YoY

2. Customer
  • CSI Score
  • Open Issues Aging

3. Operations
  • Fill Rate
  • Backorders
  • Inventory Health

4. Capability
  • Training Completed
  • Support tools utilization %

5. President-Level Expectations
This role is not just support - it is commercial leadership in the field.
  • We do not observe problems - we own and we close them with urgency
  • We do not wait for dealers - we lead them
  • We do not manage activity - we deliver outcomes

Execution is the differentiator.
6. One Yanmar Standard
  • One process for parts & service across NA
  • One KPI framework - consistently applied across all dealers
  • One level of accountability - no exceptions
  • One dealer experience - regardless of region or dealer size

Requirements
Experience, Education & Competencies
Experience & Education
  • Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience considered.
  • Minimum 5-7 years of experience in parts management, service operations, or aftermarket within the construction equipment, agricultural equipment, or related OEM or dealer industry.
  • Prior experience working with a dealer network in an OEM environment strongly preferred.
  • Proven experience managing parts programs, warranty administration, and service operations across a multi-location or national dealer network.
  • Experience developing and delivering technical training programs an asset.

Technical Knowledge
  • Strong knowledge of parts and warehousing processes, inventory management, and aftermarket operations.
  • Solid understanding of shop and field service operations for compact equipment -CTL, skid steer, mini excavator.
  • Knowledge of warranty administration processes, systems, and best practices.
  • Familiarity with vendor/supplier systems and administrative practices related to parts procurement and distribution.
  • General financial knowledge including ability to manage budgets, analyze costs, and read P&L statements.

Core Competencies
  • Exceptional communication and interpersonal skills - able to work effectively with dealers, internal teams, and global counterparts.
  • Strong leadership and people management capabilities.
  • Analytical mindset with the ability to interpret operational data and drive decisions.
  • Highly organized with the ability to manage multiple priorities across a national geography.
  • Comfortable working in a cross-cultural, international business environment.
  • Proficiency in Microsoft Office Suite; experience with dealer management systems, ERP, or CRM platforms an asset.
  • Willingness to travel domestically and internationally as required.

Apply