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Service Supervisor

Williston, ND · On-site

$36 - $65/hr

Job Title: Service Supervisor Location: Williston, ND Compensation: $36/hr - $65/hr + overtime + comprehensive benefits We are seeking a Service Supervisor to lead and coordinate field service ...

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Albertsons

Service Supervisor

Denton, TX · On-site

Service Supervisor Position Summary The Service Supervisor supports front end operations by supervising day?to?day service activities, ensuring excellent customer service, maintaining cash?handling ...

Albertsons

Service Supervisor

Knollwood, TX · On-site

Position Summary The Service Supervisor supports front?end operations by overseeing day?to?day customer service activities, supervising service associates, and ensuring a smooth, efficient checkout ...

Thalhimer Multifamily

Service Supervisor

Richmond, VA · On-site

Join Our Team as a Service Supervisor at The Hues in Richmond, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at The Hues in Richmond, VA . This ...

Albertsons

Service Supervisor

Richardson, TX · On-site

Position Summary The Service Supervisor supports front-end operations by helping ensure excellent customer service, efficient checkout processes, and a safe, well?organized store environment. This ...

Albertsons

Service Supervisor

Austin, TX · On-site

Purpose The Service Supervisor supports front?end operations by overseeing daily customer service activities, ensuring efficient checkout performance, and maintaining company standards for service ...

Cottingham & Butler

Service Supervisor

Dubuque, IA

We're looking for a people‑focused, results‑driven Service Supervisor to join our growing team. In this role, you'll develop motivated, high‑performing employees and ensure our clients receive ...

Robison

Field Service Supervisor

Port Chester, NY · On-site

As an HVAC Field Service Supervisor you will handle day-to-day supervision over a team of HVAC Service Technicians. Supervision includes communication and enforcement of company procedures and ...

Milton CAT

Service Supervisor

North Syracuse, NY · On-site

$65K - $75K/yr

Service Supervisor Job Locations US-NY-North Syracuse ID 2026-6379 Category Service / Technician Type FT Non-Union (FTN) Overview Milton CAT is seeking an experienced Shop Service Supervisor. The ...

Ohio Machinery Company

Service Supervisor

Troy, OH · On-site

The Service Supervisor will lead the branch service shop and yard to ensure an efficient, safe, and profitable operation. This individual will work daily in the shops overseeing technicians and ...

DH Pace

Service Supervisor

Coppell, TX · On-site

Service Supervisor Coppell, Texas The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States.

GardaWorld

Field Service Supervisor

New York, NY · On-site

$27.45/hr

As the Field Services Supervisor in New York, NY you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry ...

DH Pace

Service Supervisor

Coppell, TX · On-site

Service Supervisor Coppell, Texas The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States.

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Service Supervisor information

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$33K

$70K

$118.5K

How much do service supervisor jobs pay per year?

As of Jun 5, 2026, the average yearly pay for service supervisor in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What are Service Supervisors?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a Service Supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
More about Service Supervisor jobs
What cities are hiring for Service Supervisor jobs? Cities with the most Service Supervisor job openings:
What are the most commonly searched types of Service Supervisor jobs? The most popular types of Service Supervisor jobs are:
Who are the top companies hiring for Service Supervisor jobs? The top employers for Service Supervisor jobs are:
What states have the most Service Supervisor jobs? States with the most job openings for Service Supervisor jobs include:
Service Supervisor jobs near you
Infographic showing various Service Supervisor job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
Field Service Supervisor

Field Service Supervisor

Wood's Heating Service

Tiverton, RI • On-site

Full-time

Medical, Dental, Retirement

Posted 13 days ago

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed.
Specific duties include:
  • Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position
  • Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians
  • Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis
  • Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner
  • Resolves excessive consumption problems
  • Stays abreast of industry technological developments and conveys this knowledge to team members
  • Attends District safety meetings; interfaces effectively with other internal departments
  • Promotes and supports the brand

Requirements:
As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 3+ years related supervisory experience
  • HVAC industry experience preferred; and/or related industry experience a plus
  • Exceptional leadership skills a must
  • Valid driver's license and clean driving record

Benefits
As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage
  • Dental coverage
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.

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