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Service Supervisor Jobs in Arizona (NOW HIRING)

The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ...

Service Supervisor

Glendale, AZ · On-site

$30 - $35/hr

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Westgate residential apartment community in Glendale, Arizona. Our supervisors are ...

Service Supervisor

Surprise, AZ · On-site

$32 - $35/hr

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Stadium Village residential apartment community in Surprise, AZ. Our supervisors are ...

Clean Harbors in Phoenix, AZ is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Field Service Supervisor

Phoenix, AZ · On-site

$19.69 - $56.08/hr

Clean Harbors in Phoenix, AZ is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Clean Harbors in Phoenix, AZ is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Clean Harbors in Phoenix, AZ is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

We are seeking a Guest Service Supervisor to oversee the daily operations of our guest service team. The ideal candidate will be responsible for ensuring exceptional customer service and satisfaction ...

Plumbing Service Supervisor

Phoenix, AZ · On-site

$90K - $120K/yr

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

Plumbing Service Supervisor

Phoenix, AZ · On-site

$90K - $120K/yr

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

Client Service Supervisor in Concierge Kestra Holdings offers industry-leading wealth management platforms for independent wealth management professionals nationwide. Kestra is dedicated to ...

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

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Showing results 1-20

Service Supervisor information

See Arizona salary details

$30.8K

$65.2K

$110.4K

How much do service supervisor jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service supervisor in Arizona is $65,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What is a service supervisor?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a service supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
Infographic showing various Service Supervisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,205 per year, or $31.3 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago


The Hiller Companies rating

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority.
Key Responsibilities:
  • Team Leadership & Development:
    • Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work.
    • Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment.
    • Provide guidance on new employee training and conduct periodic performance reviews.
    • Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development.
    • Motivate team members and track their continued development and training.
    • Work with other Hiller support teams to ensure smooth operations of Service Department functions.
    • Assist in building a high-performance team that operates efficiently and effectively.
  • Customer Relationship Management:
    • Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction.
    • Support sales efforts by providing technical expertise and participating in customer interactions when needed.
  • Service Operations:
    • Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs.
    • Ensure technicians are correctly charging their time to assigned jobs for accurate costing.
    • Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls.
    • Monitor and ensure that team members maintain up-to-date required certifications.
    • Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians.
  • Health & Safety:
    • Promote a culture of safety within the team and ensure compliance with safety protocols.
    • Work with Safety partners to ensure employees have the required tools and PPE for their work.
    • Conduct regular safety briefings and address any safety concerns promptly.
  • Additional:
    • Assist in managing multiple ongoing tasks and projects simultaneously.
    • Provide regular updates to the Service Manager on team performance and operational challenges.
    • Other duties as assigned.

What We Are Looking For:
Education, Licensure & Certifications:
  • High school diploma or equivalent
  • Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems strongly preferred

Experience:
  • 7+ years of experience in service, testing, and inspections of fire protection systems, or closely related service industry
  • Thorough knowledge of NFPA standards and local codes.

Knowledge, Skills, Capabilities:
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Critical thinking and problem-solving skills
  • Ability to prioritize and manage multiple tasks efficiently
  • Proficiency in Microsoft Office products
  • Technical expertise in fire protection systems
  • Customer service-oriented mindset

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings.
  • Capable of standing, walking, bending, and kneeling for extended periods.
  • Ability to work at heights and in confined spaces as needed.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
  • Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
  • Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
  • Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
  • Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
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