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Service Supervisor Jobs in Arizona (NOW HIRING)

Modigent

Service Supervisor

Tucson, AZ · On-site

$75K - $135K/yr

Service Supervisor Position Overview As a Service Supervisor, you'll provide direct leadership and oversight for a team of HVAC service technicians, ensuring safe, high-quality, and efficient ...

New

Modigent

Service Supervisor

Tucson, AZ

$75K - $135K/yr

Service Supervisor Position Overview As a Service Supervisor, you'll provide direct leadership and oversight for a team of HVAC service technicians, ensuring safe, high-quality, and efficient ...

New

The Hiller Companies

Service Supervisor

Yuma, AZ · On-site

The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ...

TELAID INDUSTRIES INC

$75K - $85K/yr

The Field Service Supervisor will serve as a key interface with clients in their assigned region and will be expected to exercise strong judgment, resolve issues at the lowest level, and escalate as ...

Continental

Service Supervisor

Glendale, AZ · On-site

$30 - $35/hr

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Westgate residential apartment community in Glendale, Arizona. Our supervisors are ...

New

TELAID INDUSTRIES INC

The Field Service Supervisor will serve as a key interface with clients in their assigned region and will be expected to exercise strong judgment, resolve issues at the lowest level, and escalate as ...

VoltaGrid

Service Supervisor

Nogales, AZ

SERVICE SUPERVISOR Location: FIELD OFFICE - S32 FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Position Summary: Provides onsite oversight of assets under the direction of the Operations ...

VoltaGrid

Service Supervisor

Nogales, AZ · On-site

SERVICE SUPERVISOR Location: FIELD OFFICE - S32 FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Position Summary: Provides onsite oversight of assets under the direction of the Operations ...

Select Medical

Food Service Supervisor

Peoria, AZ

Food Service Supervisor Location: Peoria, AZ Schedule: Full-time 0600 - 1430 (40hrs/week; days may vary) Compensation: $20.00 - 30.00 based on years of experience Must have: cooking experience ...

Albertsons

Service Supervisor

Mesa, AZ · On-site

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

New

Albertsons

Service Supervisor

Mesa, AZ

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

New

Dahl Consulting

Sales Service Supervisor

Scottsdale, AZ

$20 - $26/hr

Sales Service Supervisor Location : Scottsdale, AZ Job Type : Contract (3 Months + Potential to extend) Compensation : $20-26.00 hourly Industry: Food & Beverage Manufacturing --- About the Role We ...

New

Albertsons

Service Supervisor

Mesa, AZ · On-site

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

New

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All JobsService Supervisor JobsService Supervisor Jobs in Arizona

Service Supervisor information

See Arizona salary details

$30.8K

$65.2K

$110.4K

How much do service supervisor jobs pay per year?

As of Jul 19, 2026, the average yearly pay for service supervisor in Arizona is $65,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What are Service Supervisors?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a Service Supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
Service Supervisor jobs near you

Service Supervisor

Modigent

Tucson, AZ • On-site

$75K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

New

Job description

Service Supervisor
Position Overview
As a Service Supervisor, you'll provide direct leadership and oversight for a team of HVAC service technicians, ensuring safe, high-quality, and efficient delivery of repair, maintenance, and retrofit work for commercial clients. Reporting to the Service Manager (or equivalent), you'll coordinate scheduling, review technician performance, resolve customer concerns, support technical issues, and drive team productivity and retention while maintaining strong client relationships and compliance standards. Our people-first culture empowers your supervisory role with professional development, mentorship, and the opportunity to build a high-performing service team that delivers reliable, sustainable mechanical solutions nationwide at any of our operating companies.
Duties and Responsibilities
  • Provide direct supervision to HVAC service technicians: review service tickets, paperwork, and work quality; offer coaching, training, and performance feedback to ensure excellence and customer satisfaction.
  • Work closely with the Service Coordinator to schedule repair and maintenance calls, balancing workload and technician availability.
  • Visit high-profile customers regularly to maintain relationships, ensure expectations are met, and proactively address any concerns.
  • Resolve escalated customer service issues (e.g., technician performance, billing disputes) by meeting with clients, coordinating resolutions with the Service Manager, and following up to confirm satisfaction.
  • Offer technical support to technicians on difficult jobs, including field assistance when needed, and serve as backup during high-demand periods.
  • Conduct regular technician performance evaluations (quarterly reviews, ride-alongs, annual reviews with the Service Manager); track progress, identify training needs, and develop individual plans to build skills and competitiveness.
  • Support recruitment and retention efforts: assist with interviewing prospective technicians, recommend hires, and help maintain a qualified workforce for current and expanding markets.
  • Assist the Sales Department with job walks, estimating, and cost analysis for service work, including unit/system change-outs.
  • Coordinate large or out-of-town jobs: set up projects, ensure correct materials/parts are ordered, perform pre-job walks, stage equipment, and review orders for accuracy.
  • Champion safety: ensure all technicians follow company/project safety requirements, PPE usage, and protocols; coordinate with safety officers for site visits and inspections.

Supervisory Responsibilities
Yes - Direct supervision of HVAC service technicians; responsible for daily guidance, performance reviews, training/mentoring, scheduling support, issue resolution, and contributing to hiring, retention, and team development efforts.
Requirements/Qualifications
  • Experience: 5+ years of hands-on commercial HVAC service, repair, and maintenance experience, including prior supervisory or lead technician roles; proven ability to manage technicians and resolve complex service issues.
  • Education: High school diploma or GED required; trade school, apprenticeship completion, or equivalent preferred.
  • Certifications/Licenses: EPA Section 608 certification (Universal preferred); valid driver's license and clean driving record required; OSHA 30-hour certification encouraged (company support provided).
  • Physical Demands: Primarily field/office mix with frequent site visits; ability to lift up to 50 lbs, climb ladders/stairs, work in confined spaces or at heights, and tolerate varying weather; standard mobility for computer work and meetings.
  • Work Environment/Safety: Professional office with hybrid options and active job sites; exposure to noise, dust, heights, refrigerants, electrical hazards; must strictly adhere to OSHA regulations, EPA protocols, conduct hazard identification, and wear required PPE (hard hat, safety glasses, gloves, harnesses, steel-toed boots) on sites-safety is our top priority and non-negotiable. This is a safety-sensitive position. Frequent regional travel within assigned market, on-call rotations, and flexible hours (including evenings/weekends) may be required as business needs dictate.

Required Skills
  • Strong supervisory and mentoring skills; ability to coach technicians, provide performance feedback, and drive team development.
  • Excellent customer service, communication (verbal/written), and conflict resolution with clients and technicians.
  • Technical proficiency in commercial HVAC systems, troubleshooting, and refrigerant handling (EPA-compliant).
  • Organizational and multitasking abilities; proficiency with service scheduling, documentation, and reporting tools.
  • Safety leadership, problem-solving, self-motivation, punctuality, and professional demeanor.

Modigent Overview
Modigent is a national leader delivering next-generation infrastructure, technology, and energy solutions through our family of specialized brands in HVAC, plumbing, and controls systems. With a strong coast-to-coast presence and extensive service capabilities, we empower customers, communities, and our over 1,500 team members to thrive with sustainable, efficient commercial building services. As part of our team, you'll contribute to thoughtful innovation and our people-first culture rooted in service, collaboration, and integrity.
Why Work at Modigent
  • Competitive compensation based on experience and level, with opportunities for performance incentives and tool allowances where applicable.
  • Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
  • Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
  • Professional development through hands-on training, mentorship, apprenticeships, certifications, and clear career advancement paths across our nationwide operating companies.
  • Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment-empowering you to build a rewarding, long-term career.

Equal Opportunity Statement
Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.
Third-Party Recruitment Policy
Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.
Pay Range: $75,000 - $135,000 per year

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