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Service Supervisor Jobs in Oregon (NOW HIRING)

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the ...

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the ...

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the ...

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the ...

Clean Harbors in Tualatin, OR is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Clean Harbors in Tualatin, OR is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Food Service Supervisor

Hood River, OR · On-site

$19 - $20/hr

Food Service Supervisor Job Reference Number: 38928 Employment Type: Full-Time , Onsite Segment: Corrections Brand: Summit Location: The Dalles , Oregon (US-OR) The Role at a glance: We are looking ...

Food Service Supervisor

The Dalles, OR · On-site

$19 - $20/hr

Food Service Supervisor Job Reference Number: 38928 Employment Type: Full-Time , Onsite Segment: Corrections Brand: Summit Location: The Dalles , Oregon (US-OR) The Role at a glance: We are looking ...

Field Service Supervisor

Tualatin, OR · On-site

$23.44 - $66.76/hr

Clean Harbors in Tualatin, OR is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Clean Harbors in Tualatin, OR is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper ...

Food Service Supervisor

Dufur, OR · On-site

$19 - $20/hr

Food Service Supervisor Job Reference Number: 38928 Employment Type: Full-Time , Onsite Segment: Corrections Brand: Summit Location: The Dalles , Oregon (US-OR) The Role at a glance: We are looking ...

Food Service Supervisor

The Dalles, OR · On-site

$19 - $20/hr

Food Service Supervisor Job Reference Number: 38928 Employment Type: Full-Time , Onsite Segment: Corrections Brand: Summit Location: The Dalles , Oregon (US-OR) The Role at a glance: We are looking ...

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Showing results 1-20

Service Supervisor information

See Oregon salary details

$34.9K

$74K

$125.3K

How much do service supervisor jobs pay per year?

As of Jul 17, 2026, the average yearly pay for service supervisor in Oregon is $73,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $85,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What are Service Supervisors?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a Service Supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.

Service Supervisor

Pape Trucks Inc

Roseburg, OR

$60K - $80K/yr

Full-time

Posted 3 days ago

New


Job description

PAPE’ KENWORTH – ROSEBURG, ORSERVICE SUPERVISOR:

Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a member to lead their Service team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, technician development, and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.

WHAT YOU NEED:

  • Prior experience and knowledge of medium and heavy-duty trucks.
  • Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
  • Computer skills, including Microsoft Office suite.
  • Leadership skills and mindset.
  • Ability to maintain good customer and employee relations.
Compensation: $60,000-$80,000/yr (Depending on Experience)Why work for Pape’:
  • Competitive pay based on your skills, training, and experience level.
  • Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
  • Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
  • Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
  • Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
  • Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.