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Service Supervisor Jobs in Missouri (NOW HIRING)

Cintas

Service Supervisor

Springfield, MO

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the ...

Cintas

Service Supervisor

Springfield, MO · On-site

Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the ...

Leonardo DRS

Field Service Supervisor

Bridgeton, MO · On-site

$79K - $103K/yr

Job Summary Leonardo DRS Land Systems is seeking multiple full time Field Service Supervisors for our Bridgeton, MO facility responsible for leading and supervising a team of Field Service ...

Leonardo DRS

Field Service Supervisor

Bridgeton, MO · On-site

$79K - $103K/yr

Job Summary Leonardo DRS Land Systems is seeking multiple full time Field Service Supervisors for our Bridgeton, MO facility responsible for leading and supervising a team of Field Service ...

TruGreen

Customer Service Supervisor

Lees Summit, MO · On-site

$43K - $72K/yr

Knowledge of customer service practices and processes * Supervisory management and leadership skills, including coaching and performance management * Organizational and process management and ...

TruGreen

Customer Service Supervisor

Lees Summit, MO

$43K - $72K/yr

Knowledge of customer service practices and processes * Supervisory management and leadership skills, including coaching and performance management * Organizational and process management and ...

Drury Hotels

Guest Service Supervisor

Springfield, MO · On-site

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures are consistently communicated ...

Drury Hotels

Guest Service Supervisor

Joplin, MO · On-site

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures are consistently communicated ...

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All JobsService Supervisor JobsService Supervisor Jobs in Missouri

Service Supervisor information

See Missouri salary details

$31K

$65.6K

$111.2K

How much do service supervisor jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service supervisor in Missouri is $65,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $75,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What is a service supervisor?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a service supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
Service Supervisor jobs near you
Infographic showing various Service Supervisor job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,633 per year, or $31.6 per hour.

Service Supervisor

Cintas

Springfield, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 471 frontline employees who took The Breakroom Quiz

169th of 485 rated business services

Job description

Requisition Number: 229950 

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Skills/Qualifications

Required

  • High School Diploma/GED; Bachelor's degree preferred

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

  • Have an active driver's license
  • Be at least 21 years of age
  • Obtain a DOT medical certification
  • Provide documentation regarding their previous employment

Preferred

  • Experience working in a sales related role
  • Customer service experience, preferably in an industrial or service industry
  • Training or instructor experience

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.


Additionally, our employee-partners enjoy:


    Competitive Pay 
    401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
    Disability, Life and AD&D Insurance, 100% Company Paid
    Paid Time Off and Holidays 
    Skills Development, Training and Career Advancement Opportunities


Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.


Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service 
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

 #INDT2


 

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