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Service Supervisor Jobs (NOW HIRING)

Access Dubuque

Service Supervisor

Dubuque, IA · On-site

Service Supervisor Cottingham & Butler/ SISCO 1 Positions ID: 5072412008 Posted On 01/15/2026 Refreshed On 07/20/2026 Job Overview SISCO, a Cottingham & Butler company, is a leading third-party ...

GardaWorld

Field Service Supervisor

New York, NY

$27.45/hr

As the Field Services Supervisor in New York, NY you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry ...

GardaWorld

Field Service Supervisor

New York, NY · On-site

$27.45/hr

As the Field Services Supervisor in New York, NY you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry ...

Pape Trucks Inc

Service Supervisor

Roseburg, OR · On-site

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

DynaFire LLC

Service Supervisor

Saint Petersburg, FL · On-site

The Service Supervisor will oversee day-to-day operational and managerial activities, including scheduling, compliance, technician supervision, and overall service performance to support branch ...

Pape' Kenworth

Service Supervisor

Yoncalla, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Pape' Kenworth

Service Supervisor

Riddle, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Pape' Kenworth

Service Supervisor

Roseburg, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Pape' Kenworth

Service Supervisor

Tenmile, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Edward Rose & Sons

Service Supervisor

Wixom, MI · On-site

We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor?

Edward Rose & Sons

Service Supervisor

Rogers, AR · On-site

We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor?

Edward Rose & Sons

Service Supervisor

Henrico, VA · On-site

We are currently looking for a Service Supervisor II to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor?

Pape' Kenworth

Service Supervisor

Winchester, OR · On-site

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Pape' Kenworth

Service Supervisor

Wilbur, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

Pape' Kenworth

Service Supervisor

Oakland, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you ...

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Service Supervisor information

See salary details

$33K

$70K

$118.5K

How much do service supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service supervisor in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service supervisor, and why are they important?

To thrive as a Service Supervisor, you need strong leadership, problem-solving abilities, and experience in service operations, often supported by a relevant technical diploma or equivalent experience. Familiarity with service management software, scheduling tools, and safety compliance certifications is typically required. Exceptional communication, conflict resolution, and organizational skills help you effectively lead teams and ensure customer satisfaction. These skills are crucial for maintaining efficient service delivery, meeting client expectations, and fostering a positive team environment.

What is the difference between Service Supervisor vs Service Technician?

AspectService SupervisorService Technician
Required CredentialsHigh school diploma; some roles may require certifications in management or industry-specific trainingHigh school diploma; technical certifications or vocational training often preferred
Work EnvironmentOversees teams, manages schedules, and interacts with clients in service settingsPerforms hands-on repair, maintenance, and installation tasks in the field or shop
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and electrical servicesFound in similar industries, focusing on technical service delivery

The main difference between a Service Supervisor and a Service Technician is that the Service Supervisor manages and oversees service teams and operations, while the Service Technician performs the technical work required to complete service tasks. Both roles are essential in service industries, but they differ in responsibilities and focus areas.

What is a service supervisor?

Service Supervisors are professionals responsible for overseeing and coordinating the daily operations of a service team or department. Their main duties include managing staff, ensuring customer satisfaction, handling complaints, and maintaining service quality standards. They also provide training, delegate tasks, and monitor performance to ensure that all service processes run smoothly. Service Supervisors typically work in industries such as hospitality, automotive, retail, and maintenance, where they play a key role in delivering excellent customer service.

How does a service supervisor typically balance administrative duties with hands-on team leadership?

Service Supervisors are often responsible for both overseeing daily operations and handling administrative tasks such as scheduling, reporting, and performance evaluations. Balancing these responsibilities requires strong time management and prioritization skills. Supervisors usually spend part of their day on the floor addressing team or customer issues, while setting aside focused periods for paperwork and planning. This balance ensures smooth service delivery and helps maintain team morale and productivity.
More about Service Supervisor jobs
What cities are hiring for Service Supervisor jobs? Cities with the most Service Supervisor job openings:
What are the most commonly searched types of Service Supervisor jobs? The most popular types of Service Supervisor jobs are:
Who are the top companies hiring for Service Supervisor jobs? The top employers for Service Supervisor jobs are:
What states have the most Service Supervisor jobs? States with the most job openings for Service Supervisor jobs include:
Service Supervisor jobs near you
Infographic showing various Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Service Supervisor

Access Dubuque

Dubuque, IA • On-site

Full-time, Part-time

Medical

Posted 9 days ago

Job description

Service Supervisor

Cottingham & Butler/ SISCO

1 Positions

ID: 5072412008

Posted On 01/15/2026

Refreshed On 07/20/2026

Job Overview

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology.

We're looking for a people‐focused, results‐driven Service Supervisor to join our growing team. In this role, you'll develop motivated, high‐performing employees and ensure our clients receive accurate, timely, and exceptional service. Your leadership will directly shape the experience of both our team and our customers.

Essential Functions:

  • Ensure direct reports meet performance and accuracy goals.
  • Lead, coach, and develop team members through training, feedback, and recognition.
  • Oversee hiring, supervision, and retention of service staff; conduct performance reviews and support professional growth.
  • Share daily/weekly feedback with Quality Assurance and Operations to identify trends and training needs.
  • Maintain turnaround times and call standards that meet or exceed client and SISCO expectations.
  • Manage daily workflow and projects related to PPO and Provider Maintenance

Experience:

  • Medical claims and customer service supervisor experience preferred

About SISCO:

SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (https://www.facebook.com/cottinghambutler)

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Building and Grounds

Customer Service

Education

Environmental/Quality Assurance/Safety

Graphic Design/Social Media

Health Care

Insurance

Maintenance/Repair

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

943

Job REQ #

5072412008

# Positions

1

Start Date

20260115

End Date

20260902

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.

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