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Assistant Service Manager Jobs in Ohio (NOW HIRING)

Texas Roadhouse

Assistant Service Manager

Canton, OH

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Wooster, OH · On-site

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Canton, OH · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

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Assistant Service Manager information

See Ohio salary details

$24.7K

$54.6K

$93.6K

How much do assistant service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for assistant service manager in Ohio is $54,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $65,100.00 per year, depending on experience, location, and employer.

What does an assistant service manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, often in automotive, retail, or hospitality settings. Their responsibilities typically include supervising staff, resolving customer complaints, ensuring quality service, and assisting with scheduling and training. They also help maintain inventory, enforce company policies, and may step in to handle managerial duties in the absence of the Service Manager. This role is crucial for maintaining smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant service manager?

To thrive as an Assistant Service Manager, you need strong organizational skills, customer service experience, and often a background in business administration or related fields. Familiarity with service management software, scheduling systems, and sometimes industry-specific certifications like ASE are typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for supporting staff and resolving customer issues. These competencies ensure efficient operation of service departments, high customer satisfaction, and smooth team coordination.

How does an assistant service manager typically collaborate with technicians and service advisors to ensure efficient workflow?

An Assistant Service Manager plays a crucial role in coordinating between service technicians and service advisors to maintain smooth operations. They often facilitate communication regarding repair status, prioritize tasks based on customer needs, and help resolve any technical or scheduling issues that arise. By maintaining clear records and conducting regular meetings, they help ensure that both customer satisfaction and productivity goals are met. This collaborative environment allows for prompt problem-solving and fosters a team-oriented approach within the service department.

What is the difference between Assistant Service Manager vs Service Advisor?

AspectAssistant Service ManagerService Advisor
Primary RoleSupports service operations, manages team, oversees service processesInteracts directly with customers, explains services, recommends repairs
Required CredentialsOften requires automotive or technical certifications, management experienceCustomer service skills, automotive knowledge, often certifications helpful
Work EnvironmentService department management, team supervisionCustomer-facing, sales-oriented

While both roles are vital in automotive service, the Assistant Service Manager focuses on team and process management, whereas the Service Advisor primarily handles customer interactions and service sales. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

How much does an assistant service manager make?

An assistant service manager typically earns between $40,000 and $60,000 annually, depending on experience, industry, and location. They often work in automotive, retail, or service industries and may require relevant certifications or experience in customer service and team supervision.

Is an assistant service manager a high position?

An assistant service manager is a mid-level supervisory role that supports the service manager in overseeing daily operations, staff, and customer service. While it is a step above entry-level positions, it is generally considered a lower or intermediate management role rather than a high-level executive position.

What are the most commonly searched types of Service Manager jobs in Ohio?

The most popular types of Service Manager jobs in Ohio are:

What are popular job titles related to Assistant Service Manager jobs in Ohio?

For Assistant Service Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Assistant Service Manager jobs in Ohio look for?

The top searched job categories for Assistant Service Manager jobs in Ohio are:

What are popular job titles related to Assistant Service Manager jobs in OH?

For Assistant Service Manager jobs in OH, the most frequently searched job titles are:

Assistant Service Manager jobs near you
Infographic showing various Assistant Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,650 per year, or $26.3 per hour.

Assistant Service Manager

Texas Roadhouse

Wooster, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,098 frontline employees who took The Breakroom Quiz

46th of 88 rated restaurants

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

As an Assistant Service Manager your responsibilities would include:

  • Oversees service in the Front of House
  • In conjunction with all management, enforces compliance with all employment policies in area of responsibility
  • Oversees/approves all Front of House side work
  • Provides/oversees thorough training
  • Works during peak business times to set the pace in the Front of House
  • Manages through "hands on" supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
  • Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
  • Leads by example to help develop employees and assistants.
  • Helps to cross-train employees
  • Oversees scheduling of designated departments, as directed by the Service Manager
  • Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
  • Manages compliance with Responsible Alcohol Service training requirements
  • Understands and practices safe food handling procedures
  • Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
  • Helps to control the guest flow
  • Assist with liquor inventory & ordering
  • Assists Local Store Marketer with building sales
  • Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Many opportunities to support your community
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: FULL_TIME

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