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Assistant Service Manager Jobs in Austin, TX (NOW HIRING)

Altium

Assistant Service Manager

Austin, TX · On-site

The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction. ----- Job Duties and Responsibilities: * Assist with the ...

Altium

Assistant Service Manager

Austin, TX · On-site

The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction. Job Duties and Responsibilities: * Assist with the coordination and ...

Hilltop Residential

Assistant Service Manager

Austin, TX · On-site

$25 - $26/hr

Description Assistant Service Manager - ** Upcoming Acquisition** TX 78724 At Hilltop Residential, we are proud of our vibrant culture. We area world-class real estate investment company that ...

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All JobsService JobsAssistant Service Manager JobsAssistant Service Manager Jobs in Austin, TX

Assistant Service Manager information

See Austin, TX salary details

$24.6K

$54.4K

$93.1K

How much do assistant service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for assistant service manager in Austin, TX is $54,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $64,800.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Service Manager vs Service Advisor?

AspectAssistant Service ManagerService Advisor
Primary RoleSupports service operations, manages team, oversees service processesInteracts directly with customers, explains services, recommends repairs
Required CredentialsOften requires automotive or technical certifications, management experienceCustomer service skills, automotive knowledge, often certifications helpful
Work EnvironmentService department management, team supervisionCustomer-facing, sales-oriented

While both roles are vital in automotive service, the Assistant Service Manager focuses on team and process management, whereas the Service Advisor primarily handles customer interactions and service sales. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

How much does an assistant service manager make?

An assistant service manager typically earns between $40,000 and $60,000 annually, depending on experience, industry, and location. They often work in automotive, retail, or service industries and may require relevant certifications or experience in customer service and team supervision.

What does an assistant service manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, often in automotive, retail, or hospitality settings. Their responsibilities typically include supervising staff, resolving customer complaints, ensuring quality service, and assisting with scheduling and training. They also help maintain inventory, enforce company policies, and may step in to handle managerial duties in the absence of the Service Manager. This role is crucial for maintaining smooth operations and high customer satisfaction.

How does an assistant service manager typically collaborate with technicians and service advisors to ensure efficient workflow?

An Assistant Service Manager plays a crucial role in coordinating between service technicians and service advisors to maintain smooth operations. They often facilitate communication regarding repair status, prioritize tasks based on customer needs, and help resolve any technical or scheduling issues that arise. By maintaining clear records and conducting regular meetings, they help ensure that both customer satisfaction and productivity goals are met. This collaborative environment allows for prompt problem-solving and fosters a team-oriented approach within the service department.

What are the key skills and qualifications needed to thrive as an assistant service manager?

To thrive as an Assistant Service Manager, you need strong organizational skills, customer service experience, and often a background in business administration or related fields. Familiarity with service management software, scheduling systems, and sometimes industry-specific certifications like ASE are typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for supporting staff and resolving customer issues. These competencies ensure efficient operation of service departments, high customer satisfaction, and smooth team coordination.

Is an assistant service manager a high position?

An assistant service manager is a mid-level supervisory role that supports the service manager in overseeing daily operations, staff, and customer service. While it is a step above entry-level positions, it is generally considered a lower or intermediate management role rather than a high-level executive position.

What are popular job titles related to Assistant Service Manager jobs in Austin, TX?

For Assistant Service Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Assistant Service Manager jobs in Austin, TX look for?

The top searched job categories for Assistant Service Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Assistant Service Manager jobs?

Cities near Austin, TX with the most Assistant Service Manager job openings:

Assistant Service Manager jobs near you
Infographic showing various Assistant Service Manager job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,350 per year, or $26.1 per hour.

Assistant Service Manager

Altium

Austin, TX • On-site

Full-time

Re-posted 20 days ago

Job description

Position Overview:
The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction.

­­­­­­­­­­­­­­­­­­­­­­­­­­­­Job Duties and Responsibilities:

  • Assist with the coordination and pre-planning of assigned service projects.
  • Assist in the research and pricing of assigned service projects.
  • Assist in the development of a project schedule and MOP, if required.
  • Assist in the scheduling of personnel and material for all assigned projects.
  • Monitor project labor productivity.
  • Attend project meetings if required.
  • Dispatch service calls and maintain/update Manboard to avoid scheduling conflicts.
  • Assist in the job closeout and billing phase of the project.
  • Respond to customer questions/complaints in a professional manner.
  • Communicate effectively with Alterman personnel, keeping them informed of all aspects relevant to the duties to which they have been assigned.
  • Performs other duties, tasks, and special projects as assigned. 

Qualifications:

  • Minimum of 2 years of experience as a Journeyman Electrician; or
  • Bachelor’s Degree with a concentration in Construction Management or Electrical Engineering (with an interest in the construction industry only).
  • Prior construction industry experience is a plus.
  • Proficient computer skills with all basic office programs (Microsoft Excel, Word and Outlook) and the ability to learn and use related software and systems are required. 
  • Advanced computer skills are a plus.

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