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Assistant Service Manager Jobs in Tennessee (NOW HIRING)

Pep Boys

Assistant Service Manager

Knoxville, TN · On-site

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide ...

Pep Boys

Assistant Service Manager

Knoxville, TN · On-site

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide ...

Mazzella Companies

Service Manager

Knoxville, TN · On-site

As a Service Manager, you will supervise and inspire our team to maintain high service standards ... Supervise all department personnel * Assist with the follow up on active service and inspection ...

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All JobsService JobsAssistant Service Manager JobsAssistant Service Manager Jobs in Tennessee

Assistant Service Manager information

See Tennessee salary details

$23.6K

$52.2K

$89.4K

How much do assistant service manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for assistant service manager in Tennessee is $52,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $62,200.00 per year, depending on experience, location, and employer.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day often include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions typically require advanced skills, extensive experience, or significant business ownership, and often involve demanding schedules and high responsibility levels.

What is the difference between Assistant Service Manager vs Service Advisor?

AspectAssistant Service ManagerService Advisor
Primary RoleSupports service operations, manages team, oversees service processesInteracts directly with customers, explains services, recommends repairs
Required CredentialsOften requires automotive or technical certifications, management experienceCustomer service skills, automotive knowledge, often certifications helpful
Work EnvironmentService department management, team supervisionCustomer-facing, sales-oriented

While both roles are vital in automotive service, the Assistant Service Manager focuses on team and process management, whereas the Service Advisor primarily handles customer interactions and service sales. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

What is the highest salary for an assistant manager?

The highest salary for an assistant service manager can vary depending on the industry, location, and experience, but it typically ranges up to $70,000 to $90,000 annually in many regions. In some cases, experienced professionals in large companies or specialized fields may earn over $100,000. Factors such as certifications, leadership skills, and company size influence earning potential.

What does an Assistant Service Manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, often in automotive, retail, or hospitality settings. Their responsibilities typically include supervising staff, resolving customer complaints, ensuring quality service, and assisting with scheduling and training. They also help maintain inventory, enforce company policies, and may step in to handle managerial duties in the absence of the Service Manager. This role is crucial for maintaining smooth operations and high customer satisfaction.

What is an assistant service manager?

An assistant service manager is a supervisory role responsible for supporting the service manager in overseeing daily operations, managing staff, and ensuring customer satisfaction within a service department. They often handle scheduling, training, and quality control, requiring strong communication and organizational skills.

How does an Assistant Service Manager typically collaborate with technicians and service advisors to ensure efficient workflow?

An Assistant Service Manager plays a crucial role in coordinating between service technicians and service advisors to maintain smooth operations. They often facilitate communication regarding repair status, prioritize tasks based on customer needs, and help resolve any technical or scheduling issues that arise. By maintaining clear records and conducting regular meetings, they help ensure that both customer satisfaction and productivity goals are met. This collaborative environment allows for prompt problem-solving and fosters a team-oriented approach within the service department.

What qualifications do I need to be an assistant manager?

To become an assistant service manager, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in business, management, or a related field. Relevant experience in customer service or supervisory roles, strong communication skills, and knowledge of industry-specific tools or software are also important qualifications.

What are the key skills and qualifications needed to thrive as an Assistant Service Manager, and why are they important?

To thrive as an Assistant Service Manager, you need strong organizational skills, customer service experience, and often a background in business administration or related fields. Familiarity with service management software, scheduling systems, and sometimes industry-specific certifications like ASE are typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for supporting staff and resolving customer issues. These competencies ensure efficient operation of service departments, high customer satisfaction, and smooth team coordination.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but managing communication and time effectively can help reduce stress.

What is the hardest job at a car dealership?

The assistant service manager role can be challenging due to the need to coordinate between service technicians, customers, and management while ensuring quality and efficiency. It requires strong communication skills, technical knowledge, and the ability to handle customer complaints and high-pressure situations. Balancing administrative tasks with customer service makes it one of the more demanding positions at a dealership.
What are popular job titles related to Assistant Service Manager jobs in Tennessee? For Assistant Service Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Assistant Service Manager jobs in Tennessee look for? The top searched job categories for Assistant Service Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Assistant Service Manager jobs? Cities in Tennessee with the most Assistant Service Manager job openings:
What are popular job titles related to Assistant Service Manager jobs in TN? For Assistant Service Manager jobs in TN, the most frequently searched job titles are:
Assistant Service Manager jobs near you
Infographic showing various Assistant Service Manager job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,173 per year, or $25.1 per hour.
Assistant Service Manager

Assistant Service Manager

Premier Truck Group

Knoxville, TN

Full-time

Posted 7 days ago

Premier Truck Group rating

8.3

Company rating: 8.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

16th of 150 rated car dealerships

Job description

Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group?
Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.  We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?
When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
 
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Assistant Service Manager Responsibilities:
In conjunction with the Service Management philosophy, provides direction to personnel.
Assist with troubleshooting and diagnostic complaints.
Responsible for assisting in the resolution of service problems and reporting resolution to Service Manager.
In conjunction with the Service Manager, responsible for delegating assignments and overseeing the operation of the service department according to business needs.
Assist in the management of the Service Department, not to exclude training, recruiting, interviewing, and possible terminations. Schedule jobs to be performed and communicate schedule to Service Manager.
Assist in the preparation of quotes and/or estimates on repair jobs. Communicate complicated projects to Service Manager and/or Assistant Service Manager.
Responsible for making frequent calls on customers as directed by the Service Manager.
Provide direction and schedules for technicians to attend training classes and follows-up on their progress. Communicate all schedules to the Service Manager.
Perform functions of Service Manager in their absence as directed.
Support UTI program through recruitment, training, and guidance.
Responsible for performing all other duties as assigned.
 
Service Advisor Requirements:
Education
A high school diploma or GED is required.
Experience
Minimum of 5 years experience in heavy-duty truck/engine repair and installation. Three years experience in management is required.
Licenses or Certificates
A valid driver’s license is required.
Ready to Join?
Apply now to learn more about what Premier Truck Group has to offer!

Premier Truck Group is an equal opportunity employer.


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