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National Service Manager Jobs in Tennessee (NOW HIRING)

Loenbro

Service Manager

Franklin, TN

Service Manager Company: Loenbro, LLC Business Unit/Department: Electrical Service Location ... We have a national presence but a local approach-every customer benefits from our capabilities and ...

Loenbro

Service Manager

Franklin, TN · On-site

Service Manager Company: Loenbro, LLC Business Unit/Department: Electrical Service Location ... We have a national presence but a local approach-every customer benefits from our capabilities and ...

Tire Discounters

Service Manager

Nashville, TN · On-site

$50K - $80K/yr

POSITION OVERVIEW Our Service Managers lead, coach, and motivate the team of Service and Tire ... An individual's race, color, sex, religion, national origin, marital status, sexual orientation ...

NOVO Health Services

Service Manager

Madison, TN · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... national origin veteran, or disability status. We are proud to be an equal opportunity workplace ...

NOVO Health Services

Service Manager

Madison, TN · On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... national origin veteran, or disability status. We are proud to be an equal opportunity workplace ...

Cintas

Service Manager

Nashville, TN

Requisition Number: 232451 Cintas is seeking a Service Manager to directly manage our customer ... national average. We offer flexibility with four different medical plan options; one plan is ...

Cintas

Service Manager

Nashville, TN · On-site

Requisition Number: 232451 Cintas is seeking a Service Manager to directly manage our customer ... national average. We offer flexibility with four different medical plan options; one plan is ...

Allied Fire Protection

Service Manager

Nashville, TN · On-site

SERVICE MANAGER Job Responsibilities include but are not limited to: * Oversee all service and ... Seek out opportunities for multi-office service premier or national accounts * Coordinate service ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102 ... identity, age, national origin, disability, family care or medical leave status, genetic ...

Bubba's 33

Service Manager

Murfreesboro, TN

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102 ... identity, age, national origin, disability, family care or medical leave status, genetic ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102 ... identity, age, national origin, disability, family care or medical leave status, genetic ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102 ... identity, age, national origin, disability, family care or medical leave status, genetic ...

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All JobsNational Service JobsNational Service Manager JobsNational Service Manager Jobs in Tennessee

National Service Manager information

See Tennessee salary details

$30K

$63.5K

$107.6K

How much do national service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for national service manager in Tennessee is $63,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a national service manager?

A National Service Manager is a professional responsible for overseeing and managing a company’s service operations across the entire country. They ensure that customer service standards are met, coordinate service teams, and develop strategies to improve service delivery and efficiency. This role often involves working with regional managers, setting performance goals, handling escalated customer issues, and implementing training programs. National Service Managers play a key role in maintaining customer satisfaction and supporting business growth on a national scale.

How does a national service manager typically collaborate with regional teams to ensure consistent service quality across multiple locations?

A National Service Manager works closely with regional service teams by establishing standardized procedures, conducting regular meetings, and implementing best practices to ensure consistent service quality nationwide. They often use performance metrics and customer feedback to identify areas for improvement and provide targeted training or resources to local teams. Effective communication and leadership skills are crucial for aligning goals and maintaining cohesive service delivery across all regions.

What are the key skills and qualifications needed to thrive as a national service manager, and why are they important?

To thrive as a National Service Manager, you need strong leadership abilities, service operations experience, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) systems, service management software, and relevant industry certifications (such as ITIL for tech sectors) is typically required. Excellent communication, problem-solving, and team-building skills help foster strong customer relationships and motivate service teams. These competencies ensure efficient service delivery, high customer satisfaction, and the achievement of organizational objectives on a national scale.

What is the difference between National Service Manager vs Service Coordinator?

AspectNational Service ManagerService Coordinator
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires customer service experience and relevant certifications, often with a high school diploma or associate degree
Work EnvironmentOversees multiple service teams across regions, often in corporate offices or regional hubsWorks directly with clients and service teams, often in field or office settings
Employer & Industry UsageCommon in manufacturing, automotive, and technical services industriesFound in healthcare, facilities management, and technical support sectors

The main difference is that a National Service Manager focuses on overseeing service operations at a regional or national level, managing teams and strategies, while a Service Coordinator handles day-to-day customer interactions and service scheduling. Both roles require strong communication skills, but the managerial scope distinguishes the National Service Manager.

Do you need a degree to be a national service manager?

A degree is not always required to become a national service manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, leadership skills, and industry knowledge are often more important for this role than formal education alone.

What are some of the job responsibilities for a National Service Manager?

A National Service Manager oversees the delivery of service operations across multiple locations, ensuring customer satisfaction, managing service teams, and maintaining quality standards. They coordinate service schedules, develop policies, and analyze performance metrics to improve efficiency and effectiveness. Strong leadership, communication skills, and knowledge of service management tools are essential for this role.

What are the most commonly searched types of National Service jobs in Tennessee?

The most popular types of National Service jobs in Tennessee are:

What are popular job titles related to National Service Manager jobs in Tennessee?

For National Service Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching National Service Manager jobs in Tennessee look for?

The top searched job categories for National Service Manager jobs in Tennessee are:

What cities in Tennessee are hiring for National Service Manager jobs?

Cities in Tennessee with the most National Service Manager job openings:

National Service Manager jobs near you
Infographic showing various National Service Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,506 per year, or $30.5 per hour.

Service Manager - Home Automation

Nashville, TN • On-site

Liaison Technology Group
See more jobs at Liaison Technology Groupexternal

$25 - $35/hr

Full-time

Re-posted 4 days ago

Job description

Service Manager

Liaison Technology Group

www.liaisontechgroup.com

Location: Nashville, TN

Employment Type: Full-Time, In-Office


Overview

We are seeking a Service Manager to build and lead our Service Department for a rapidly growing home audio, video, and automation company. This role is ideal for a highly organized, customer-focused professional who thrives in building structure from the ground up.

The Service Manager will take full ownership of national service operations, establish processes and documentation, and serve as the central point of coordination between customers, technicians, and internal teams across multiple markets and states.



Key Responsibilities

Service Department Leadership & Ownership

  • Establish and lead the Service Department, including defining workflows, procedures, and service standards
  • Take full ownership of service operations, performance, and continuous improvement
  • Document and maintain service processes, escalation paths, and best practices
  • Develop scalable systems that support growth across multiple states and markets

Customer Experience & Communication

  • Serve as a primary point of contact for service-related customer needs
  • Ensure a high level of customer satisfaction through clear communication, follow-up, and issue resolution
  • Manage service requests, prioritization, and scheduling with a strong customer-first mindset
  • Handle escalations professionally and efficiently

Organization & Coordination

  • Demonstrate exceptional organizational skills to manage multiple service requests, projects, and priorities simultaneously
  • Coordinate service activities between technicians, project managers, sales teams, and vendors
  • Maintain constant communication with teams operating in multiple states and markets
  • Track service metrics, job statuses, and outcomes to ensure accountability and visibility

Scheduling & Resource Management

  • Schedule and dispatch service technicians efficiently across regions
  • Balance workload, travel, and urgency to maximize productivity and response times
  • Coordinate parts, replacements, and vendor support as needed

Documentation & Reporting

  • Create and maintain service documentation, including SOPs, service reports, and customer records
  • Track recurring issues and identify opportunities for system improvements
  • Provide regular reporting on service activity, performance, and trends to leadership



Qualifications

  • Strong organizational, coordination, and time-management skills
  • Excellent customer service and communication abilities
  • Experience managing service operations, dispatching, or technical support (AV, automation, or related fields preferred)
  • Ability to build processes and documentation from scratch
  • Comfortable operating across multiple states and markets
  • Proactive, ownership-minded approach with the ability to work independently
  • Technical familiarity with home AV, automation, networking, or smart home systems is a plus



What Success Looks Like

  • A well-structured, documented, and scalable Service Department
  • Consistent, high-quality customer service across all markets
  • Clear communication and coordination between customers, technicians, and internal teams
  • Reduced response times and improved service efficiency
  • A strong foundation for future service team growth



Disclaimer: This job description outlines the general nature and scope of the role. It is not an exhaustive list of all duties or responsibilities. Team members may be asked to perform additional tasks as needed.