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Answering Service Operator Jobs (NOW HIRING)

Covenanthealth

SWITCHBOARD OPERATOR

Bangor, ME · On-site

$16.08 - $22.15/hr

Joseph telecommunication operator also acts as the answering service operator for several physician practices and must have the ability to answer the practice lines accordingly with the correct ...

New England Baptist Hospital

$17.75 - $22/hr

Operators are expected to be familiar with names, extension numbers, ID numbers and terminology ... Answering service responsibilities * Take office instructions correctly and document on system ...

New England Baptist Hospital

$17.75 - $22/hr

Operators are expected to be familiar with names, extension numbers, ID numbers and terminology ... Answering service responsibilities * Take office instructions correctly and document on system ...

Froedtert South, Inc.

Communications Operator

Kenosha, WI · On-site

$16.25 - $24.50/hr

The Communications Operator creates an exceptional impression of Froedtert South in all ... Receives all answering service phone inquiries and documents messages per protocols. * Facilitates ...

New England Baptist Hospital

$17.75 - $22/hr

Telephone Page Operator, Weekends Shift: Per Diem, every other weekend 7am-3:30pm and/or 3pm-11pm ... Answering service responsibilities * Take office instructions correctly and document on system ...

New England Baptist Hospital

$17.75 - $22/hr

Telephone Page Operator, Weekends Shift: Per Diem, every other weekend 7am-3:30pm and/or 3pm-11pm ... Answering service responsibilities * Take office instructions correctly and document on system ...

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How much do answering service operator jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for answering service operator in the United States is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $15.38 per hour, depending on experience, location, and employer.

What is an answering service operator?

An answering service operator is a professional who answers phone calls on behalf of businesses or individuals, often outside of regular business hours. They handle messages, provide information, transfer calls, and sometimes schedule appointments or offer basic customer support. Operators are trained to follow specific protocols and scripts based on the client's needs, ensuring that callers receive courteous and accurate assistance. This role is essential for businesses that want to maintain 24/7 availability without having in-house staff at all times.

Is paid chatting a legitimate job?

Paid chatting jobs, including answering service operator roles, are legitimate if offered by reputable companies and involve genuine communication tasks. However, some opportunities may be scams, so it is important to verify the company's credibility and avoid jobs that require upfront payments or seem suspicious.

What jobs pay 4000 a week without a degree?

Answering Service Operators typically do not earn $4,000 weekly without extensive experience or specialized skills. High-paying jobs that can reach this level without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or specialized technicians, which may require certifications or licenses rather than a college degree.

What is the difference between Answering Service Operator vs Customer Service Representative?

AspectAnswering Service OperatorCustomer Service Representative
CredentialsTypically no formal certifications requiredOften requires customer service or communication training
Work EnvironmentCall centers, remote or office settingsRetail, call centers, office settings
Employer & IndustryAnswering service companies, healthcare, emergency servicesRetail, tech, finance, healthcare
Search & Comparison IntentFocus on call handling, message taking, emergency responseFocus on customer interaction, issue resolution

Answering Service Operators primarily handle incoming calls, take messages, and may respond to emergencies, often working in call centers or remote setups. Customer Service Representatives engage directly with customers to resolve issues, provide product information, and support sales. While both roles involve communication skills, Answering Service Operators focus more on call management and message accuracy, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

How can I make 2000 a week working from home?

Answering Service Operators can potentially earn $2,000 or more per week by working full-time, handling high call volumes, and gaining experience in specialized industries such as healthcare or legal services. Increasing income may involve developing strong communication skills, using relevant software, and working flexible or extended hours. However, earnings vary based on workload, client contracts, and individual efficiency.

What are some common challenges Answering Service Operators face and how can they be managed?

Answering Service Operators often handle high call volumes and must quickly adapt to various client industries, which can be challenging. Managing stress, maintaining professionalism, and ensuring accurate message delivery are key aspects of the role. Many operators find it helpful to develop strong multitasking and active listening skills, as well as to stay organized through digital tools provided by their employer. Regular feedback from supervisors and collaboration with team members also support continuous improvement and job satisfaction.

What Does an Answering Service Operator Do?

Answering service operators handle inbound calls for their clients, either through a switchboard or in a call center. As an answering service operator, your job duties include courteously greeting callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary. Some answering service operators oversee multiple phone lines, so being organized and able to multitask is required. You must also keep a log of the calls in a spreadsheet or database, entering notes and contact information about the call. You sometimes need to take further action, such as contacting a supervisor to resolve difficult situations. Answering service operators may work during regular business hours, or they may receive calls and take messages after-hours.

How much do answering services pay?

Answering service operators typically earn between $10 and $15 per hour, with some positions paying higher depending on experience, location, and shift requirements. Many roles are entry-level and may offer part-time or flexible schedules, often requiring basic communication skills and the ability to handle multiple calls efficiently.

What are the key skills and qualifications needed to thrive as an Answering Service Operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems and call center software is typically required. Strong interpersonal skills, patience, and attention to detail help operators handle a variety of callers and situations effectively. These skills ensure efficient, accurate message delivery and provide a positive experience for both callers and clients.
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Answering Service Operator jobs near you
Infographic showing various Answering Service Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $30,000 per year, or $14.4 per hour.

SWITCHBOARD OPERATOR

Covenanthealth

Bangor, ME • On-site

$16.08 - $22.15/hr

Other

Posted 15 days ago

Job description

Job Summary:

The Telecommunications Operator position is a fast paced position that requires the screening and routing of both internally and externally calls as well as . During peak times and emergencies call volumes will be increased so the ability to handle stressful situations is a must. The operator must be technically proficient in using the computer and process all transactions in a professional, efficient, courteous and timely manner. Above average communication skills (written and verbal) required. Knowledge of hospital operations and department appropriate hospital policies and procedures.. Knowledge of medical terminology and a minimum of two years recent experience as a telecommunications operator preferred. A moderate understanding and ability to use and perform various functions on both Microsoft Office Excel and Word is a must. Ability to type at least 35 words a minute with the ability to multifunction in this environment. This position functions under supervision and established protocols, operators perform tasks utilizing various telecommunication equipment along with all aspects of security monitoring including but not limited to hospital wide security alarms, gas alarms, generator alarms, refrigeration alarms and emergency code alarms, monitoring of security camera's, radio paging system, secure provider paging system and monitoring all systems for equipment failures and security alerts. The operator is also second call down for various alarms that may be activated at our family medicine practices and should be capable of handling these and all alarms appropriately. The St. Joseph telecommunication operator also acts as the answering service operator for several physician practices and must have the ability to answer the practice lines accordingly with the correct practice name and understanding of several different paging protocols along with the ability to page out the correct practice provider for each practice being covered. Operators also provide paging service for other designated personnel according to departmental procedures.

Education: High School Diploma/GED

Experience: 1 - 3 years - Strongly Preferred

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$16.08 - $22.15

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Our people make the difference. See firsthand what makes our employees and culture shine!

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