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Answering Service Operator information

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$12

$15

$17

How much do answering service operator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for answering service operator in Oregon is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.25 per hour, depending on experience, location, and employer.

What is an answering service operator?

An answering service operator is a professional who answers phone calls on behalf of businesses or individuals, often outside of regular business hours. They handle messages, provide information, transfer calls, and sometimes schedule appointments or offer basic customer support. Operators are trained to follow specific protocols and scripts based on the client's needs, ensuring that callers receive courteous and accurate assistance. This role is essential for businesses that want to maintain 24/7 availability without having in-house staff at all times.

Is paid chatting a legitimate job?

Paid chatting jobs, including answering service operator roles, are legitimate if offered by reputable companies and involve genuine communication tasks. However, some opportunities may be scams, so it is important to verify the company's credibility and avoid jobs that require upfront payments or seem suspicious.

What jobs pay 4000 a week without a degree?

Answering Service Operators typically do not earn $4,000 weekly without extensive experience or specialized skills. High-paying jobs that can reach this level without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or specialized technicians, which may require certifications or licenses rather than a college degree.

What is the difference between Answering Service Operator vs Customer Service Representative?

AspectAnswering Service OperatorCustomer Service Representative
CredentialsTypically no formal certifications requiredOften requires customer service or communication training
Work EnvironmentCall centers, remote or office settingsRetail, call centers, office settings
Employer & IndustryAnswering service companies, healthcare, emergency servicesRetail, tech, finance, healthcare
Search & Comparison IntentFocus on call handling, message taking, emergency responseFocus on customer interaction, issue resolution

Answering Service Operators primarily handle incoming calls, take messages, and may respond to emergencies, often working in call centers or remote setups. Customer Service Representatives engage directly with customers to resolve issues, provide product information, and support sales. While both roles involve communication skills, Answering Service Operators focus more on call management and message accuracy, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

How can I make 2000 a week working from home?

Answering Service Operators can potentially earn $2,000 or more per week by working full-time, handling high call volumes, and gaining experience in specialized industries such as healthcare or legal services. Increasing income may involve developing strong communication skills, using relevant software, and working flexible or extended hours. However, earnings vary based on workload, client contracts, and individual efficiency.

What are some common challenges Answering Service Operators face and how can they be managed?

Answering Service Operators often handle high call volumes and must quickly adapt to various client industries, which can be challenging. Managing stress, maintaining professionalism, and ensuring accurate message delivery are key aspects of the role. Many operators find it helpful to develop strong multitasking and active listening skills, as well as to stay organized through digital tools provided by their employer. Regular feedback from supervisors and collaboration with team members also support continuous improvement and job satisfaction.

What Does an Answering Service Operator Do?

Answering service operators handle inbound calls for their clients, either through a switchboard or in a call center. As an answering service operator, your job duties include courteously greeting callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary. Some answering service operators oversee multiple phone lines, so being organized and able to multitask is required. You must also keep a log of the calls in a spreadsheet or database, entering notes and contact information about the call. You sometimes need to take further action, such as contacting a supervisor to resolve difficult situations. Answering service operators may work during regular business hours, or they may receive calls and take messages after-hours.

How much do answering services pay?

Answering service operators typically earn between $10 and $15 per hour, with some positions paying higher depending on experience, location, and shift requirements. Many roles are entry-level and may offer part-time or flexible schedules, often requiring basic communication skills and the ability to handle multiple calls efficiently.

What are the key skills and qualifications needed to thrive as an Answering Service Operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems and call center software is typically required. Strong interpersonal skills, patience, and attention to detail help operators handle a variety of callers and situations effectively. These skills ensure efficient, accurate message delivery and provide a positive experience for both callers and clients.
More about Answering Service Operator jobs
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Answering Service Operator jobs near you
Infographic showing various Answering Service Operator job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $31,718 per year, or $15.2 per hour.

Communications Operator - Switchboard

PeaceHealth

Springfield, OR • On-site

$18.72 - $28.08/hr

Full-time, Per diem

Retirement

Re-posted 23 days ago

PeaceHealth rating

7.7

Company rating: 7.7 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

159th of 885 rated healthcare providers

Job description

PeaceHealth is seeking a Communications Operator - Security Parking for a Per Diem/Relief, Variable position.
The salary range for this job opening at PeaceHealth is $18.72 - $28.08.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system.
Details of the position:
  • Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested.
  • Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed.
  • May be required to operate physician's answering service and handle trouble reports by working directly with the physicians.
  • Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested.
  • Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed.
  • Provide back-up assistance to other departments as directed.
  • Operate other communication and emergency systems as required.
  • Dispatches requests for multiple services as required.
What you bring:
  • Strong interpersonal skills including high degree of courtesy (Required)

  • Ability to maintain professional level of communication in a high stress fast paced environment (Required)
  • Exceptional attention to detail (Required)
  • Ability to multi-task with strong organizational skills (Required)
  • Proficient computer/keyboarding skills required. (Required)
  • Ability to make decisions without direct supervision (Required)
  • Good spelling and penmanship (Required)

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

What PeaceHealth employees say

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About PeaceHealth

Sourced by ZipRecruiter

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn! We offer competitive compensation, a robust benefitspackage and a collaborative, Mission-driven work environment! To learn more please visit: jobs.peacehealth.org. Questions? Review our Employment FAQor email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

Year founded

1890

Social media

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